CELIVESGG Massage Chair, Full Body Massage Zero Gravity Mode, with Foot Massage, Waist Heater, Black

(330 customer reviews)

Say goodbye to tired, achy feet with the airbag compression massage in the calf area and footrest of our Massage Chair. Experience the relief of muscle tension in your legs and feet as the airbags gently massage these areas. The footstool is retractable and adjustable, accommodating people of different heights. For added convenience, the chair is equipped with a moving roller at the bottom, allowing you to effortlessly move it around the room.

  • Relax Full Body – The massage chair utilizes innovative Finger Shiatsu, Rolling, compression, Vibration and Heat functions to provide you an omni comfortable massage to the back like a spa massage.
  • Creative Shiatsu Massage – The Shiastu Neck & Back Massager with Heat, provide deep kneading massages for neck. This massager incorporates our latest innovative technology, the massaging nodes move inward & outward motion to create finger shiatsu massage with double comfort for your back.
  • Adjustable Rolling & Spot Massage – The chair massager features soft rolling massage along the back spine combats across the whole back, and the width between massage heads can be adjusted to fit the body.
  • Optional Heat & Adjustable Compression Massage – The full back massager has a heating pad that delivers gentle warmth to the back. ADJUSTABLE COMPRESSION-massage on waist & hips that you can choose. Adjustable intensity settings are available.
  • Ultimate Comfort – Place this seat massager on a sofa, couch, recliner, office chair or dinning chair to enjoy a massage in the comfort of your home ! Perfect valentines day gifts for mom, dad, men, women, friends who need a massage.
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Description

330 reviews for CELIVESGG Massage Chair, Full Body Massage Zero Gravity Mode, with Foot Massage, Waist Heater, Black

  1. Donna Elsie
    June 22, 2024
    The chair has arrived, it's easy to assemble and plug in the power. The Ottoman Empire didn't work and didn't plan on using it frequently, but it woul...More
    The chair has arrived, it's easy to assemble and plug in the power. The Ottoman Empire didn't work and didn't plan on using it frequently, but it would be great if the entire chair could function properly. Don't expect this thing to provide fancy finger pressure massage, as everything it does will vibrate to varying degrees and the heating function is very good. Overall, I will purchase it again and hope that the footstool will work in the next one.
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    Flora Bessemer
    May 13, 2022
    I bought this for my 13-year-old son This is his' game 'chair. He likes it!
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    Meroy Ingersoll
    April 30, 2024
    Two days, while using the 'massage' function, I smelled a strange odor emanating from the chair. The smell is similar to burning electricity, and then...More
    Two days, while using the 'massage' function, I smelled a strange odor emanating from the chair. The smell is similar to burning electricity, and then the vibration stops. It goes without saying that I unplugged it and haven't plugged it in since then. I just treat it as an ordinary chair now, and in this situation, you will get what you have paid for. Avoid at all costs!! Repackaging and returning will require more effort than what I need to spend!! Hot garbage!!
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    Annabelle Henrietta
    March 1, 2024
    A few days ago, I bought this chair and I like it. Assembly is relatively easy. The only difficulty I encountered was a slight sliding of the cover on...More
    A few days ago, I bought this chair and I like it. Assembly is relatively easy. The only difficulty I encountered was a slight sliding of the cover on the footstool, causing the prefabricated holes in the material to completely cover the bottom bracket. It was too comfortable to adjust, so I made some small changes with a blade later, and the hole was big enough for me to assemble the footstool. To be honest, if this is the biggest problem you encounter when assembling something, then you should be able to solve it yourself< Some people have pointed out in their comments that the chairs they received have an unpleasant odor. Just in case, I bought some cleaning products to solve this problem, but there is no smell on my chair. Obviously, I have received a model upgrade that doesn't smell bad< Finally, due to transportation issues, I did have to send a replacement, but it's not the chair company's fault. For whatever reason, FedEx still kept the original chair hovering on the East Coast, and the seller exchanged it for me within four days. So Godspeed lost his chair. May your journey ultimately take you to a beautiful place.
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    Rita Jenny
    January 10, 2024
    We bought this as our son's gaming chair He likes it
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    Esther Perkin
    November 28, 2023
    I have read both good and bad reviews. I was almost ready to give up this chair, but continued to buy it because there were more positive and negative...More
    I have read both good and bad reviews. I was almost ready to give up this chair, but continued to buy it because there were more positive and negative reviews. I once had high expectations This chair came early and was easy to assemble, but the remote control cracked open from the box and did not allow the chair to be opened. I have sent a message to the seller and am waiting for their response and a new remote control.
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    Clara Keppel
    September 18, 2022
    A beautiful chair. comfortable; Beautiful and easy to assemble.
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    Maud Joyce
    September 23, 2022
    The best chair ever. There is heat and massage.
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    Ethel Pollitt
    August 17, 2022
    The quality of this price left a deep impression on me. This is a very comfortable chair.
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    Amanda Tyler
    October 8, 2023
    This chair is an amazing chair. I really like it, but my problem is durability. I bought this chair on December 13th. I assembled the chair on Decembe...More
    This chair is an amazing chair. I really like it, but my problem is durability. I bought this chair on December 13th. I assembled the chair on December 25th and started using it on February 23rd, with the chair starting to sag on one side. Daily use, but minimal use. If you want to spend the price of a chair to get a month's comfort, then please purchase it. Besides, I do not recommend it unless it is a faulty chair and they have replaced it.
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    Ursula Tobias
    March 27, 2023
    I like this chair, my only problem is that you can't adjust the height. It sat very low, my legs were long, and I fell into the seat.
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    Sabina Charley
    April 10, 2023
    Just assembled it, it's great. I'm worried about whether I fit it (6 feet 5 inches, 200 pounds), but I fit it very well. The heating function is subtl...More
    Just assembled it, it's great. I'm worried about whether I fit it (6 feet 5 inches, 200 pounds), but I fit it very well. The heating function is subtle, so don't hang the hat on it. The vibration is not too crazy, so don't think you're getting deep Swedish tissue, even though that's exactly what I need after a big move. My cat likes it more than me (he claims it's a footstool), I really like it. Absolutely worth it.
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    Alice Leopold
    February 2, 2023
    Not bad, but the seats can be higher!
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    Mary Thoreau
    December 10, 2022
    If I could give this sporadic, I would! Since its arrival, we have only encountered problems. Since the day we arrived here, the straps inside have fa...More
    If I could give this sporadic, I would! Since its arrival, we have only encountered problems. Since the day we arrived here, the straps inside have fallen off and now we have to put them back on before each use. The bolt on the back is broken, it no longer remains open or tilts backwards, and cannot be used. For the problems it encountered, this is not a cheap purchase. Contacted the seller, they only said that we have exceeded the warranty period and will not provide us with any assistance at all. I know we're waiting to complain, but it's only because we're trying to solve the problem, and the situation will only get worse. We haven't even been 5 months yet. It's a gift for my husband, we can't even use it. I am very dissatisfied with the worst product I purchased from .
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    Eudora Spencer
    February 20, 2024
    I read the comments and made a bet on this chair. I see that this chair provides less massage and more thermal vibration, but for this price, I want t...More
    I read the comments and made a bet on this chair. I see that this chair provides less massage and more thermal vibration, but for this price, I want to give it a try< When I first used it, I thought 'this won't work', but I only spent 40 minutes using the massager and fully heating it up, and my muscles felt incredibly relaxed. During my pregnancy, it will be used a lot because it feels great in my lower back.
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    Lillian Raphael
    May 7, 2024
    This chair is very comfortable, and the vibration and heat help alleviate my lower back and leg pain.
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    Hermosa Harold
    May 5, 2023
    My only problem is that the ropes are tangled together at the bottom of the chair. They often do this.
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    Julie Gresham
    September 9, 2022
    This chair works very well in my small bedroom. It's too easy to assemble. Love it!
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    Sabrina Hardy
    January 29, 2023
    The neck support is poor, and the massage function stops working after one week. But it's still a decent chair.
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    Nicole Conrad
    December 20, 2023
    I usually live according to the motto You get what you pay for...... I had the opportunity to order this Due to the low price, I didn't expect too muc...More
    I usually live according to the motto You get what you pay for...... I had the opportunity to order this Due to the low price, I didn't expect too much What a great chair< 1. Other posters talked about smells There was a mild odor, but it disappeared after a few days< 2. Massage is vibration Not bad.
    3 Easy to assemble
    4 Value for money
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    Kristin Sainsbury
    September 1, 2023
    This is a very uncomfortable chair, if you sit on it for too long, it will hurt your buttocks. Without padding, I don't understand how to get good rev...More
    This is a very uncomfortable chair, if you sit on it for too long, it will hurt your buttocks. Without padding, I don't understand how to get good reviews and become such a terrible product
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    Quintina Sam
    January 3, 2024
    Unfortunately, this chair is no longer comfortable, and its comfort level has been continuously depleted over time, not even for a year. It's really d...More
    Unfortunately, this chair is no longer comfortable, and its comfort level has been continuously depleted over time, not even for a year. It's really disappointing! All I feel when I sit down now is * * * metal***
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    Cornelia Defoe
    March 8, 2023
    It gives me a headache. The sound is really loud
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    Letitia Rossetti
    December 17, 2023
    This chair is absolutely great. It was exquisitely crafted and easy to assemble, and a few minutes later I fell asleep on this chair. It was so comfor...More
    This chair is absolutely great. It was exquisitely crafted and easy to assemble, and a few minutes later I fell asleep on this chair. It was so comfortable. I have spent a lot of time on this chair, and it is the most comfortable chair I have ever used. I am 6 feet tall and weigh 260 pounds, and I have never had any problems. I really like it, I bought another one. I have not encountered any odor or other issues, and I like its durability. Thank you for making such an excellent chair!
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    Ella Guy
    July 21, 2022
    I encountered an issue with my purchase and submitted a support request. This company immediately responded and did their best to solve my problem, al...More
    I encountered an issue with my purchase and submitted a support request. This company immediately responded and did their best to solve my problem, allowing me to sit in a comfortable and perfectly working chair! I will definitely purchase from them again. The chair itself is also very comfortable and relaxing< Br>
    Tips for people who do not like the smell of fabrics: wipe with Lysol disinfectant and/or Febreze fabric spray. This will take care of the smell of the new chair.
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    Olivia Carrie
    February 2, 2022
    This chair is very comfortable and supportive. I like the heating function. Especially on cold nights. The massage function of this chair is a bit wea...More
    This chair is very comfortable and supportive. I like the heating function. Especially on cold nights. The massage function of this chair is a bit weak. I hope it's more like a deep massage, but for the price of the chair, it's very reasonable and a good additional feature. I am satisfied with my purchase and would recommend this chair.
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    Anastasia Leonard
    December 2, 2022
    I am not usually someone who writes comments, but I am very surprised by this chair and feel that I must do so< These instructions seem to have change...More
    I am not usually someone who writes comments, but I am very surprised by this chair and feel that I must do so< These instructions seem to have changed recently because they are very clear and easy to follow. It took me about ten minutes to fully assemble the chair and footstool< When I first sat down, my first thought was how comfortable this chair was. Its filling material is very good and has support. The chair can be easily adjusted backwards to further improve comfort< I didn't buy this chair for its massage function, but wow, I'm glad it has it! The massage feels very good. This is vibration, with multiple modes. The heat is very good and it soothes my lower back. As I write this comment, I find it difficult to wake up< If you are hesitant about purchasing this chair, I suggest you do so! This is much better than I imagined.
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    Astrid Sophia
    August 23, 2023
    Okay, I got my chair and it's amazing how easy it is to put it together. When I took it out of the box, I was a little worried, but it was quickly ass...More
    Okay, I got my chair and it's amazing how easy it is to put it together. When I took it out of the box, I was a little worried, but it was quickly assembled together. If I had to improve something, it would be that the leather of the leg stool hindered me from tightening the screws, but in the end, it was still completed. I strongly recommend this chair for easy assembly. Of course, aside from that, this is my first heated and vibrating chair, and I don't think I ever knew what I missed. Sitting inside at a height of 6 feet was also great and no problem. Love my new chair, thank you for such an excellent product and assembly experience.
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    Phyllis Penn
    December 8, 2022
    The chair looks good and comfortable, but due to the smell, it cannot be used for any time.
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    Marguerite Mary
    January 19, 2024
    I am very disappointed because I have spent a long time researching and I hope this will be a suitable chair! Unfortunately, this is not the case! The...More
    I am very disappointed because I have spent a long time researching and I hope this will be a suitable chair! Unfortunately, this is not the case! The materials are very cheap! Most importantly, it's not that comfortable!
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    Constance Watt
    March 29, 2022
    Sturdy, seemingly structurally sound. I will recommend it to another one.
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    Lindsay Bess
    November 10, 2022
    This chair is not an office chair unless you have a height challenge. If your height exceeds 5 feet, then this place is not suitable for you. The next...More
    This chair is not an office chair unless you have a height challenge. If your height exceeds 5 feet, then this place is not suitable for you. The next day when the remote control stopped working, the manufacturer did not replace the parts, yes Buyers, please be careful!!
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    Zona Philip
    June 24, 2022
    I like this chair, but it vibrates instead of massaging, and the heat is very gentle.
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    Virginia Katrine
    February 19, 2022
    Very comfortable, isn't this price set for good quality
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    Rosalind Caroline
    January 22, 2022
    Very comfortable, and the heat is also effective. Massage is useless. Just vibration, this is not what I call massage, but apart from that, it's a goo...More
    Very comfortable, and the heat is also effective. Massage is useless. Just vibration, this is not what I call massage, but apart from that, it's a good chair.
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    Myrna Beck
    May 30, 2023
    This chair is very comfortable and easy to assemble. I just wanted it to be more like a massage rather than vibration, but it achieved its purpose
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    Roberta Amelia
    June 8, 2024
    Father's Day gift, my husband likes it, easy to assemble, and helps with his body pain
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    Xenia Sander
    May 25, 2022
    The chair itself is fantastic. But it does require a longer shaft or an adjustable shaft. In order to sit correctly at my desk, I had to place it on a...More
    The chair itself is fantastic. But it does require a longer shaft or an adjustable shaft. In order to sit correctly at my desk, I had to place it on a platform. It's about 3 inches too short.
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    Julia Occam
    November 9, 2023
    Easy to assemble, perfect for falling asleep
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    Joanne Maxwell
    January 28, 2023
    I like this chair! Very comfortable and supportive. I would like to put a neck pillow on it, but besides that, my whole family likes to sit there. It'...More
    I like this chair! Very comfortable and supportive. I would like to put a neck pillow on it, but besides that, my whole family likes to sit there. It's great to sit down and relax after work. There are many massage options available. My Chihuahua also likes to sit on a footstool.
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    Dora Abbot(t)
    April 7, 2022
    My husband fell asleep sitting in this chair
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    Elaine Alick
    June 15, 2022
    I like this chair and footstool! It is so comfortable and stylish! It is easy to assemble. I use this chair every day! I'm glad I bought it!
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    Mirabelle Haywood
    September 14, 2022
    Adjusting the height would be great, but overall it's a good chair
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    Zara Newman
    August 10, 2024
    I bought two chairs like this for myself and my husband. There was a very small crack in my packaging method, and they immediately replaced it. We are...More
    I bought two chairs like this for myself and my husband. There was a very small crack in my packaging method, and they immediately replaced it. We are very excited about this< I cannot say positively enough because I suffer from neck, middle, lower back, and sacroiliac joint problems. I also have leg and sciatic nerve problems. These chairs have several intensity levels, modes, heat, timers, and footstools hung on the chairs to provide the same relief. Just like a massage! It's simply amazing, it's worth it.
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    Ann Baldwin
    April 27, 2023
    This is the most comfortable chair I have ever owned. The numerous functions controlled by the remote control make it unique because of its low cost. ...More
    This is the most comfortable chair I have ever owned. The numerous functions controlled by the remote control make it unique because of its low cost. My wife and I (we are both elderly) use it whenever our backs, shoulders, or legs ache due to exercise or working in the yard. I would have given it 5 stars, but the footstool malfunctioned and wouldn't turn off from the remote control. We must physically remove it from the chair. When I called customer service, I had the best experience. We conducted a Q&A session and they confirmed that the footstool was incorrect. There was no other ready-made one, they gave me a 30% refund. Please note that this is on the weekend. I strongly recommend the best choice product.
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    Eunice Hume
    January 21, 2024
    This is not what I thought I ordered. Since it has already been assembled from the huge box, how should I exchange it!? I was deceived!!
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    Vicky Katte
    August 23, 2022
    The description says it can massage. The chair will never massage. It will vibrate, and you can expect this chair to produce a huge vibration. I am ve...More
    The description says it can massage. The chair will never massage. It will vibrate, and you can expect this chair to produce a huge vibration. I am very disappointed
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    Selena Alice
    October 12, 2023
    I quickly received the chair and it was really easy to assemble. I didn't have high expectations because it's not an expensive chair. But what I want ...More
    I quickly received the chair and it was really easy to assemble. I didn't have high expectations because it's not an expensive chair. But what I want to say is, this chair is great. Very comfortable. It seems all right. In addition, the heating and massage functions are better than expected. I just hope it can stay good. Only time will prove everything. But I am happy. In addition, I am 5 feet 11 feet tall and weigh 190 pounds. This chair is very comfortable for me. If you are a tall person, it may be a bit small for you. But I think its recommended weight is less than 250 pounds. Therefore, if you are below the weight limit, you should also feel comfortable< I started experiencing massage function issues approximately 65 days after receiving the chair. The chair has four massagers - leg, thigh, waist, and back. The back massager makes a quite loud 'clang' sound. Also, that massager is very weak. I contacted the company "BEST CHOICE PRODUCES" and thought it was within the warranty period. (At this point, 70 days have passed since the delivery of the chair). The customer service representative told me that the warranty period is only 60 days and they are not responsible for this issue. They suggested that if I have an extended warranty period, please contact . Unfortunately, I did not extend the warranty period. I do believe that the warranty period for this chair exceeds 70 days< Therefore, if you purchase this chair, you may need to extend the warranty period. My suggestion is that I will not deal with this company based on their customer service in the way 'BEST CHOICE PRODUCES' handles issues.
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    Wanda London
    January 19, 2024
    Terrifying customer service! Due to poor quality, this chair has been slightly damaged after one year of use. The seller of this product was completel...More
    Terrifying customer service! Due to poor quality, this chair has been slightly damaged after one year of use. The seller of this product was completely unhelpful. I will not recommend this chair or seller to anyone. Extremely dissatisfied! I only gave them one star to end this comment; Otherwise, I will give them zero!
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    Modesty Thodore
    December 16, 2023
    Very comfortable, the massage effect is very good. I put them in my home office.
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    Juliet Thorndike
    February 3, 2024
    Easy to assemble. Very comfortable. It's leather, so we'll see how long it can last, but my husband likes it. When opened, it is very quiet and the ti...More
    Easy to assemble. Very comfortable. It's leather, so we'll see how long it can last, but my husband likes it. When opened, it is very quiet and the timer is good because we forget. Overall, good chairs.
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    Delia Philemon
    April 28, 2024
    So I am skeptical about this because it is an online purchase However, I am pleased. Easy to assemble. Great massage. Now I need a heated foot bath an...More
    So I am skeptical about this because it is an online purchase However, I am pleased. Easy to assemble. Great massage. Now I need a heated foot bath and massager. Next is a 30 day review.
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    Hedy Victor
    July 23, 2023
    It's too comfortable, I put it in my office area
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    Eden Barrett
    May 12, 2023
    The field of easy to assemble products is great. comfortable. Sit down to a lower position.
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    Mag Lindsay
    June 17, 2022
    I bought it for my dad because he needs a chair so he can watch TV and not fall off when he falls asleep. Go to a furniture store and buy similar chai...More
    I bought it for my dad because he needs a chair so he can watch TV and not fall off when he falls asleep. Go to a furniture store and buy similar chairs that are not as comfortable or have the same functionality. They want them for $700 to $1200. My father praised how easy it is to assemble, and the Ottoman Empire also had massage and heating functions. He likes it and 100% recommends this product to anyone.
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    Cheryl Leighton
    October 6, 2023
    My husband and I purchased two chairs for our office. The color description is brown, but when you get it, it's even more purplish red, which is not w...More
    My husband and I purchased two chairs for our office. The color description is brown, but when you get it, it's even more purplish red, which is not what we want at all. We originally planned to return it and only get the black version, but returning them (each) would cost $280, which is more expensive than the actual chairs. We cannot guarantee that you will receive reimbursement for shipping costs. This is a comfortable chair that is easy to assemble, but the color is not right, especially next to real brown furniture. I couldn't even contact the company to raise questions or explain our dissatisfaction, I was just sent to the automated messaging assistant. Very disappointed. Please note that the color is not true brown, and returning it will cost a lot of money.
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    Melissa Nichol(s)
    February 18, 2022
    Quite comfortable and easy to assemble. Beautiful little footprints. The only flaw I found is that it is difficult to hide the wires. Connect everythi...More
    Quite comfortable and easy to assemble. Beautiful little footprints. The only flaw I found is that it is difficult to hide the wires. Connect everything. I must unleash my creativity. But it's not a big deal.
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    Lisa Joan
    March 15, 2022
    At first, I was really hesitant about buying this chair, but I'm glad I did. Easy to assemble, with good massage settings and better heat retention. M...More
    At first, I was really hesitant about buying this chair, but I'm glad I did. Easy to assemble, with good massage settings and better heat retention. My only problem is that it is very low. It sits lower than the ground, making it a bit difficult for someone like me who is undergoing foot surgery to stand up. But I like it!
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    Irma Hawthorne
    July 9, 2024
    This chair is very comfortable and has a good tilt, but it is definitely not designed for tall people. My height and weight are average, I just want t...More
    This chair is very comfortable and has a good tilt, but it is definitely not designed for tall people. My height and weight are average, I just want to challenge its limits< I describe it as more like a "vibrating" chair than a "massage" chair< And I didn't even feel the heating mode.
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    Tobey Carmen
    July 21, 2022
    I don't know what some comments are saying, but I have never had any smell towards this chair. The box is a bit messy, but the product shape is perfec...More
    I don't know what some comments are saying, but I have never had any smell towards this chair. The box is a bit messy, but the product shape is perfect. The only issue is the remote control, the back and waist buttons are flipped, but I really don't care about that. Vibration, no massage, heat only in the waist area. A very, very good chair.
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    Winni Eleanor
    July 3, 2022
    I have been sitting in the chair for several weeks now. Great purchase. Very comfortable, and most importantly, suitable for me (6 feet 2 inches, 220 ...More
    I have been sitting in the chair for several weeks now. Great purchase. Very comfortable, and most importantly, suitable for me (6 feet 2 inches, 220 pounds). I am still exploring all massage options. Very suitable for relaxing and watching movies and sports events. The only small incident during the installation process was aligning the holes on the flange so that I could push the bolts in and apply the nuts to connect the seat and backrest, but I ultimately aligned them.
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    Mildred Hopkin(s)
    February 12, 2024
    I can't really evaluate this because I've never been able to sit inside. It was given to a family member with a pacemaker. The first thing he saw when...More
    I can't really evaluate this because I've never been able to sit inside. It was given to a family member with a pacemaker. The first thing he saw when he opened it was' If you have a pacemaker, do not use it '. Before making a purchase, it should inform the customer of all of this< I'm so disappointed
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    Bridget Grey
    June 3, 2022
    This chair is very easy to assemble, very comfortable, and the massage is also great< Before purchasing the chair, I did read the reviews and I am gla...More
    This chair is very easy to assemble, very comfortable, and the massage is also great< Before purchasing the chair, I did read the reviews and I am glad there were many positive comments that attracted me to order this specific chair, and I am glad I did. My chair has no odor at all, and there is no problem assembling it
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    Afra Herbert
    November 16, 2023
    My grandmother likes her chair, it's very comfortable
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    Theresa Morse
    January 1, 2023
    Value for money. Easy to assemble, everything is normal< The massage movements are programmable and very powerful. Ottomon also has two independent ma...More
    Value for money. Easy to assemble, everything is normal< The massage movements are programmable and very powerful. Ottomon also has two independent massage devices< The chair and footstool base are circular metal tubes covered with vinyl caps. Okay, light weight, but sturdy design.
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    Zoe Galbraith
    September 27, 2022
    As a gift to buy for a friend, because I already have one. Friends and her family all love it.
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    Prudence Grote
    April 29, 2022
    Sitting too low makes it difficult to climb out< The return cost paid by consumers exceeds half of the value of the chair.
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    Evelyn Roger
    August 28, 2023
    I want to give the overall evaluation a score of 3, just because this chair doesn't feel cheap and the quality is actually very good. I bought this fo...More
    I want to give the overall evaluation a score of 3, just because this chair doesn't feel cheap and the quality is actually very good. I bought this for my husband's game room. I can assemble it in less than 30 minutes. Super simple explanation, the chair is super comfortable, it's a big chair, I am 5 feet 11 inches, my husband is 6 feet 2 inches, we are very suitable< The reason why I gave it 3 stars is because we may have received a defective chair that doesn't massage or vibrate. So I'm not sure if something is broken, because all the other reviews have good reviews about it and have no negative impact on the massage area. The seller/and are very willing to replace it for me, so once I do, I will definitely update my reviews on the weather, my defective chair, or how it 'massages'. I can't wait any longer, I'm excited and hope it can really massage!!
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    Michelle Burke
    December 23, 2022
    Great chair! The best purchase ever made. Do wonderful things for my back
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    Natividad Paul
    March 20, 2023
    This chair is very comfortable as a reading chair. This is great. The biggest drawback is that the "artificial leather" covering is not very durable a...More
    This chair is very comfortable as a reading chair. This is great. The biggest drawback is that the "artificial leather" covering is not very durable and begins to peel off within about a year. I have been using it for about 3 years and it is still very comfortable, but now it looks very worn out. In my opinion, you can pay 5 to 10 times the price to purchase a higher quality 'genuine leather' chair, or buy this chair. If the appearance is bothering you, please replace it every few years. I think you will still be one step ahead.
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    Valentina Finn
    June 23, 2022
    I don't have high expectations within this price range. However, to be honest, this is a pretty good choice. It is very comfortable, well constructed,...More
    I don't have high expectations within this price range. However, to be honest, this is a pretty good choice. It is very comfortable, well constructed, beautiful in appearance, and has been maintained well for most of the year. The massage function is, um, you know, it's not very good, but it's not scary (it's noisy - your downstairs neighbor may not send you a Christmas card this year). But overall, I'm very satisfied with it.
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    Belle Wood
    September 2, 2023
    I bought this chair as a Father's Day gift. good This chair looks good, very comfortable, lightweight, and easy to assemble. The downside It is not kn...More
    I bought this chair as a Father's Day gift. good This chair looks good, very comfortable, lightweight, and easy to assemble. The downside It is not kneaded as described, only vibration massage. Instead, there are many vibration modes. If I knew this, I might not have bought this chair. This is not a heavy chair, it only takes care of gently. Waiting to see if my husband likes this chair, it may come back.
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    Beverly Thompson
    June 2, 2022
    I fell asleep as soon as I sat down because it was too comfortable.
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    Ingrid Maugham
    May 21, 2022
    I like my new chair. Not for work, just watching TV to relax. ha-ha
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    Susie Camp
    March 18, 2024
    Comfortable chairs. Not kneading, only vibrating. I love the heat!
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    Audrey Hodgson
    January 14, 2023
    I am very satisfied with this. It is light enough to move around and the massage is also very strong. This is definitely a contrast between chestnut a...More
    I am very satisfied with this. It is light enough to move around and the massage is also very strong. This is definitely a contrast between chestnut and brown. I am considering buying that place and getting rid of my committee. Not spending money is an upgraded version of lazy children.
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    Deborah Anne
    June 26, 2023
    The chair has good quality and affordable price. Easy to assemble -6 bolts, 2 bolts and nuts, and 1 hand screw. I suggest using a socket set and an in...More
    The chair has good quality and affordable price. Easy to assemble -6 bolts, 2 bolts and nuts, and 1 hand screw. I suggest using a socket set and an inner hexagon head attachment to connect the screw winch/cordless drill, but it can be done using the provided tools. The massage function is decent, but the heating function is average. My weight is 200 pounds, it is sturdy and comfortable. Not an expensive luxury lounge chair, but worth it. It looks very dignified and has the functions of comfort and back support.
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    Tina Palmer
    February 15, 2022
    We used heating and massage functions. There are several different modes and intensities to choose from. This massage chair is equipped with a remote ...More
    We used heating and massage functions. There are several different modes and intensities to choose from. This massage chair is equipped with a remote control, and the effect is perfect. The bad thing is that the chair and footstool are placed very low on the ground. I have 5 feet, which is too low for me. I wish I knew this before making a purchase and before throwing away the box. look out!
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    Valerie Wat
    April 17, 2022
    This chair is almost perfect, but ultimately it cannot be used. The frame is made of metal round bars, and the seat part has elastic bands. Your legs ...More
    This chair is almost perfect, but ultimately it cannot be used. The frame is made of metal round bars, and the seat part has elastic bands. Your legs hanging on the edge of the chair are very uncomfortable, unfortunately the bar there will stick into your legs. I have tried filling them, but it doesn't seem to help because you are a bit stuck in your seat.
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    Maxine Euphemia
    June 4, 2024
    Due to this reason, my solid wood flooring now has dents. My skinny cousin sat on top, with a terrible weld seam breaking. Drop it heavily to the grou...More
    Due to this reason, my solid wood flooring now has dents. My skinny cousin sat on top, with a terrible weld seam breaking. Drop it heavily to the ground. Thank you for the worthless Chinese garbage.
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    Bertha Bush
    February 4, 2023
    This is a good product, and it is not difficult to assemble or operate. At first, you may think that vibration massage and heat are great, but that's ...More
    This is a good product, and it is not difficult to assemble or operate. At first, you may think that vibration massage and heat are great, but that's only when you're sitting on a real zero gravity massage lounge chair. Overall, I like that this chair is very compact and won't take up too much space in the room. I am 6 feet 2 feet tall, and the chair is not too short or too small to be uncomfortable< It cannot compete with a beautiful sofa, but it is a great chair for entertaining guests.
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    Aurora Emerson
    August 9, 2024
    After a hard day of retirement, there is nothing better than relaxing in this chair and enjoying a good massage. I only have one question, my dog does...More
    After a hard day of retirement, there is nothing better than relaxing in this chair and enjoying a good massage. I only have one question, my dog doesn't like it. Maybe she also wants a massage
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    Betty Harte
    February 21, 2024
    Although this product is great for chairs, it is not a massage chair. Yes, it vibrates, but it doesn't massage. If you are looking for a massage chair...More
    Although this product is great for chairs, it is not a massage chair. Yes, it vibrates, but it doesn't massage. If you are looking for a massage chair, please recommend other products.
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    Eartha Sassoon
    February 12, 2023
    The size is very suitable for teenagers in the college age group
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    Jocelyn Lynch
    July 12, 2024
    This is the second one we purchased. My son likes this chair.
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    Karen Susan
    April 19, 2024
    I don't like this product, and I'm glad I have to pay to return the unwanted Christmas gift. I can indeed say that the best choice product is my worst...More
    I don't like this product, and I'm glad I have to pay to return the unwanted Christmas gift. I can indeed say that the best choice product is my worst choice.
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    Diana Edison
    March 13, 2022
    We had one before, and this is the second one we bought - the artificial product is expected to start peeling off in about 5 years, so it's 4 stars in...More
    We had one before, and this is the second one we bought - the artificial product is expected to start peeling off in about 5 years, so it's 4 stars instead of 5 stars. This time we used ethylene based protectant lifespan extender (303), so we will see if it lasts longer this time. However, we would love to see a more expensive genuine leather version (the cost of redecorating it with genuine leather in the future is prohibitively high, and our last one is still fully functional, even if we throw it away due to poor artificial conditions). Suitable for a small area with excellent heat/vibration effects. However, if you are a fairly large person, this chair may not be suitable for you. The effect is very good for me, a guy of medium build weighing 160 pounds.
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    Amelia Julia
    November 10, 2022
    The chair only vibrates, without truly massaging. Besides, I like it because the price is reasonable and very comfortable.
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    Judith Wheeler
    August 11, 2022
    It's a bit small, but very comfortable, the heat/massage is really soothing.
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    Rachel Newton
    February 6, 2023
    This just arrived yesterday. I spent about 30 minutes unpacking and assembling. Mainly because there is too much packaging, I'm sure this helps ensure...More
    This just arrived yesterday. I spent about 30 minutes unpacking and assembling. Mainly because there is too much packaging, I'm sure this helps ensure that the product is intact and undamaged< This is a great addition to my son's TV room. He is 5 feet 6 inches tall, 165 pounds, and the chair fits perfectly. The massage mechanism has several levels, but it will not be too intense. For example, these levels will not be as intense/intense as massage chairs in nail salons or shopping malls. But equivalent to their moderate level of intensity. It is very suitable for helping you relax. However, if you are looking for something that can perform deep tissue massage, then this chair is not suitable for you< I will recommend it.
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    Leona Robert
    June 18, 2024
    One side of it is curved Multiple attempts to straighten - lower the right side. The base is also the main vinyl dust collector. I will take a green t...More
    One side of it is curved Multiple attempts to straighten - lower the right side. The base is also the main vinyl dust collector. I will take a green truck next Monday.
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    Patricia Foster
    June 19, 2024
    This is a very comfortable chair. Even if I don't use the massage function, I can still sit inside. After working all day, it's very relaxing. It only...More
    This is a very comfortable chair. Even if I don't use the massage function, I can still sit inside. After working all day, it's very relaxing. It only vibrates, so if you are looking for kneading function, you should look elsewhere. I found that the heat and vibration were enough to soothe my muscles, and I am very satisfied with this purchase. Value for money.
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    Fanny James
    May 11, 2023
    ***My once overly passionate and happy boyfriend, who may have liked this more than me, has now been completely destroyed< I am very disappointed with...More
    ***My once overly passionate and happy boyfriend, who may have liked this more than me, has now been completely destroyed< I am very disappointed with this chair and this company. My boyfriend really likes this chair. Since I bought it for him for Christmas, he has probably been sitting inside every day. No problem, we shout at everyone we know. Until last night, he looked at me and said, 'Darling, did you see that? My chair is shaking.' When I asked him what he meant, he said it was just a little shaking. We flipped it over and found that the entire bottom of the chair was completely broken, with no signs of damage or warning. Completely collapsed. We called the company today, hoping they can help us solve this problem, or in the worst case scenario, we can purchase another base. Their response was: 'Sorry, once it leaves our warehouse, we won't have any more problems.'. I was completely shocked. Her suggestion is to 'buy another chair'. So we will purchase another chair, but not this one. Now, we must call all the friends who praise this chair endlessly and ask them to return their chairs. We are very disappointed with all of this. This chair has been used for 6 months and is now completely useless. Don't buy this chair.
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    Phoebe Lincoln
    April 7, 2024
    This chair is very suitable for playing games. I like the massage function.
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    Wallis Howell(s)
    November 28, 2022
    Very suitable for small areas, with a beautiful brown color, massage is more vibration oriented, but can complete the work, with good heat.
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    Elva Gladstone
    October 13, 2022
    The return process is uncomfortable and stressful.
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    Dinah Alcott
    January 18, 2022
    Everything about this chair is great. It arrived on time, everything was in the box, super simple instructions, and the effect was very good, very com...More
    Everything about this chair is great. It arrived on time, everything was in the box, super simple instructions, and the effect was very good, very comfortable.
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    Michaelia Sherwood
    May 9, 2024
    My husband likes this chair! He has been using it for almost a year now, every day, and it still works very well. The heat and vibration are also very...More
    My husband likes this chair! He has been using it for almost a year now, every day, and it still works very well. The heat and vibration are also very good.
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    Sibyl Hamilton
    April 20, 2023
    I complain that the knob that stops the tilt function cannot prevent it from tilting. They immediately sent me another chair, which also had the exact...More
    I complain that the knob that stops the tilt function cannot prevent it from tilting. They immediately sent me another chair, which also had the exact same problem. It won't stop tilting. It's uncomfortable to keep my body in a comfortable position because I have to tighten my muscles to counteract the tilting effect of the chair.
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    Lorraine Eden
    April 12, 2023
    There is no kneading option. Very cheap materials. Minimum filling.
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    Moira Jerome
    May 18, 2023
    I spent a few hundred dollars on a traditional lounge chair from a big store and was surprised to buy this for the media room. Very easy to install an...More
    I spent a few hundred dollars on a traditional lounge chair from a big store and was surprised to buy this for the media room. Very easy to install and comfortable. Don't buy it, you're looking for a massage chair, I've thought about hiding the wires for a cleaner appearance without worrying. It's a bit unstable, but for this price, it's great. I hope it is durable.
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    Nora Grant
    September 23, 2022
    Great chair, easy to assemble. Sit and massage within 20 minutes after unboxing.
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    Heloise Esther
    September 10, 2023
    Looks good, very comfortable. Used as a foot repair chair
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    Dana Arthur
    October 8, 2022
    This should not be described as a massage chair, it is just vibrating.
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    Jessica Johnson
    May 18, 2022
    You integrated into this chair. Pressure, muscles, or calories are all great
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    Leila Hoyle
    January 15, 2022
    The chair is well crafted and the color is authentic.
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    Ida Marshall
    July 8, 2023
    Vibration and heat. I almost fell asleep inside, but I have something to do. Paid $199. The seller has now marked it. Everyone sells the same thing. P...More
    Vibration and heat. I almost fell asleep inside, but I have something to do. Paid $199. The seller has now marked it. Everyone sells the same thing. Purchase in bulk from China and price according to what they deem appropriate. Before you trigger this tag, you can find better deals on .
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    Janet Petty
    June 15, 2023
    We are unable to assemble our chairs. No matter how hard we try, the screw holes connecting the backrest to the seat (step 3 in the instructions) will...More
    We are unable to assemble our chairs. No matter how hard we try, the screw holes connecting the backrest to the seat (step 3 in the instructions) will not align. Perhaps it's just an issue with that chair, but we don't want to try replacing it and have decided to order a different model. But the seller will not bear the return shipping cost. Fortunately, when we complained to them, promised to do so.
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    Zora Den(n)is
    July 27, 2022
    I ordered this furniture with high hopes, but it is difficult to purchase any type of furniture online. Okay, seeing the small video on the advertisem...More
    I ordered this furniture with high hopes, but it is difficult to purchase any type of furniture online. Okay, seeing the small video on the advertisement, I wonder why not. It's only 250, but the lady sitting in the video must be the smallest person, otherwise they enlarged the chair. I am sitting on this thing, standing 6 feet 2 inches tall and weighing 200 pounds, feeling smaller than a small office chair. The seat cushions on both sides of the backrest are as hard as stones, the headrest is as hard as stones, and there are ribs on the arms, which is wrong - leaning on the right side doesn't help much, but if you are a larger person, my waist circumference is 32, and the width of the chair is not enough for me to sit down. The color is very good, it is red. Besides, attempting to return.
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    Bernice Dan
    September 24, 2023
    I received an item that was returned due to a defect. Sellers should not be allowed to resell damaged items. The connection between the base and the c...More
    I received an item that was returned due to a defect. Sellers should not be allowed to resell damaged items. The connection between the base and the chair is curved, so the chair will flip over when sitting down. The owner is trying to make it usable because it looks good So it has been assembled as much as possible. The owner should file off the connection holes to attempt installation, or create a new base at their own expense to make the chair usable. Beware! This seems like a good purchase, and it was made with good intentions. The seller's deceptive behavior is truly shameful.
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    Emily Walter
    May 30, 2022
    I recently purchased this lounge chair on March 26, 2023, and I must say, I am very disappointed with my purchase. Yesterday, when I went to sit down,...More
    I recently purchased this lounge chair on March 26, 2023, and I must say, I am very disappointed with my purchase. Yesterday, when I went to sit down, the chair seat unexpectedly sank, which made me feel very frustrated< The product description states that it can withstand a weight of up to 250 pounds, and since my weight is 190 pounds, I hope it meets my needs. However, it even failed to meet the minimum weight requirement, which is very disappointing< Considering that I have only used this chair for less than two months, it doesn't feel reasonable to throw it away so quickly. I think it's unfair to have such a short lifespan for a product, especially when advertising supports heavier people like me< I have attached some pictures for your reference, so you can see the problem I am facing.
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    Mona MacAdam
    June 20, 2024
    This is a very good chair, very comfortable, but it sits too low, I am only 5 feet 4 feet. So I think sitting in an upright position may not be very c...More
    This is a very good chair, very comfortable, but it sits too low, I am only 5 feet 4 feet. So I think sitting in an upright position may not be very comfortable for a tall person.
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    Octavia Housman
    June 28, 2024
    I bought this for my wife, she absolutely likes it. Thank you very much for owning it at a high cost.
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    Faithe North
    August 18, 2023
    This material feels very cheap, and it's too low off the ground. Massage is troublesome, but assembly is easy.
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    Helen Kingsley
    June 8, 2024
    The chair itself looks good, but once you sit down, you don't even feel the vibration or any massage options. The functionality is very weak, so it is...More
    The chair itself looks good, but once you sit down, you don't even feel the vibration or any massage options. The functionality is very weak, so it is basically just an ordinary expensive chair. When I made the purchase, it displayed 'free return', but when I requested the return label, it did not pay for shipping and they tried to make me pay. Having gone through a mess, trying to come back. I don't recommend this project!
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    Veromca Max
    May 14, 2023
    Easy to assemble, looks great. This is one of the most comfortable chairs I have ever used.
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    Judy Maurice
    February 10, 2023
    Easy to assemble, I like the fact that the back can be easily adjusted. However, this chair only vibrates, which is not very helpful for back pain. My...More
    Easy to assemble, I like the fact that the back can be easily adjusted. However, this chair only vibrates, which is not very helpful for back pain. My other one has a roller inside, which better alleviates my discomfort.
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    Deirdre IV.
    September 24, 2022
    I bought it on April 25th, 2018 and used it a lot at that time. I got something better, but I still have it. The seat cushion may deteriorate after a ...More
    I bought it on April 25th, 2018 and used it a lot at that time. I got something better, but I still have it. The seat cushion may deteriorate after a period of time, but the effect is good, and the massage and heating effects are also very good! For $200, I fully recommend it. Order RRRRRR
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    Kelly Bloomfield
    April 24, 2022
    The "fake leather" chair with vibration function is quite easy to assemble together, and the alignment of the screw holes may deviate slightly in seve...More
    The "fake leather" chair with vibration function is quite easy to assemble together, and the alignment of the screw holes may deviate slightly in several places, but it is easy to fix. Vibration adjustment is easy to figure out, everything is normal Even the vibrator on Hassock. The only drawback I can give to the chair is the position and length of the rope between the Hassock and the chair too short. Besides, there is also a great chair.
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    Lee Emma
    June 18, 2022
    This chair is the best thing I have ever bought. Compact and just perfect for women, I haven't tried heating settings yet. Very easy to assemble, stro...More
    This chair is the best thing I have ever bought. Compact and just perfect for women, I haven't tried heating settings yet. Very easy to assemble, strongly recommended
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    Athena Barrie
    December 20, 2022
    It should be very comfortable to work
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    Suzanne Pullman
    May 3, 2023
    Really, when you're sitting in a chair giving you a hot massage, not responding, giving you a pocket to hold your remote control, and hugging you when...More
    Really, when you're sitting in a chair giving you a hot massage, not responding, giving you a pocket to hold your remote control, and hugging you when you wake up from sleep, who needs a boyfriend< The heated massager is incredible. What I mean is, calories are optional, but they help relax my muscles. The chair itself is super comfortable. It's easy to put together. I think it looks great. To be honest, I usually fall asleep inside at the end of the day. It is so comfortable and relaxing< If you hesitate and read the review to help you make a decision - do yourself a favor and purchase it. You won't regret it.
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    Debby Bill
    March 5, 2023
    I purchased two chairs like this. It is easy to assemble and cost-effective.
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    Mavis Nahum
    July 27, 2022
    I bought a similar product three years ago and it was well utilized. But now, the cost of replacing it is three times the amount I paid. This one is p...More
    I bought a similar product three years ago and it was well utilized. But now, the cost of replacing it is three times the amount I paid. This one is priced at $229, it's perfect. I only used it for a week, but I use it for over three hours every day to read, listen to music, and watch TV. The hot compress and massage were both perfect, and I bought two more, which should last until I finished daydreaming.
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    Truda Michael
    October 17, 2023
    I switched from a standard lounge chair to this one. I have degenerative intervertebral disc disease on my lower shore. This is much better than a sta...More
    I switched from a standard lounge chair to this one. I have degenerative intervertebral disc disease on my lower shore. This is much better than a standard lounge chair. Very satisfied
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    Claire Jeremy
    March 10, 2024
    I purchased this chair for my nail salon, and overall it is an amazing chair. All of my clients like it. Very comfortable, relaxing, and worth the mon...More
    I purchased this chair for my nail salon, and overall it is an amazing chair. All of my clients like it. Very comfortable, relaxing, and worth the money. My only problem is that when someone stands up, if they tilt to one side, it will flip over. Besides, it has always been amazing.
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    Antonia Nell
    September 27, 2022
    The chair is easy to assemble and very comfortable. Everything is normal, the only problem is that it is very low for my taste.
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    April Becher
    May 18, 2024
    This is perfect! For larger people, it is large enough but does not take up too much space. The massage settings are great and won't leave you feeling...More
    This is perfect! For larger people, it is large enough but does not take up too much space. The massage settings are great and won't leave you feeling exhausted like some massage chairs. It is a mild to strong thermal vibration. There are also some settings that can turn on and off the footstool. Easy to assemble! no problem! I like it!
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    Renata Agnes
    January 2, 2022
    I haven't felt the heat yet, but the massage is great and the chair is very comfortable and sturdy. Easy to assemble.
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    Gustave
    December 30, 2023
    Autumn advertisement: This is a gift with only a 30 day return policy, so when the gift was sent out, it was already late
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    Belinda Wilhelmina
    January 22, 2022
    It appeared a long time ago and the effect was very good
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    Liz Lee
    August 16, 2023
    I like this chair, in terms of size, color, and heat< The only thing I don't like is the height, as low as the ground. It makes it difficult for peopl...More
    I like this chair, in terms of size, color, and heat< The only thing I don't like is the height, as low as the ground. It makes it difficult for people to get rid of bad legs< The part connecting the top and bottom of the chair can be raised to make the chair taller. I would like to know if you can buy a part for it.
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    Pandora Noah
    June 10, 2022
    This is not a massage chair, but a vibrating chair. The chair is small, cheap, and uncomfortable. Now we have put it together and see what this chair ...More
    This is not a massage chair, but a vibrating chair. The chair is small, cheap, and uncomfortable. Now we have put it together and see what this chair can do, it cannot be returned. It's really disappointing.
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    Odelia Meg
    July 22, 2022
    Super easy to assemble and comfortable. The only issue is that the clamping screw cannot engage to lock me in the tilted position. A beautiful chair.
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    Agnes Christie
    September 28, 2022
    A super comfortable chair that is very helpful for my back. Highly recommended.
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    Elsa Julian
    May 25, 2022
    The chair has reached a perfect state, making it easy to assemble, massage, and heat up perfectly. This is a very good chair, and the price is very re...More
    The chair has reached a perfect state, making it easy to assemble, massage, and heat up perfectly. This is a very good chair, and the price is very reasonable!
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    Camille Cissie
    September 18, 2023
    For this price, please stay away. From the first day onwards, the crash started, and if you need parts, you will have no choice but to purchase them a...More
    For this price, please stay away. From the first day onwards, the crash started, and if you need parts, you will have no choice but to purchase them again. If a 150 pound guy can break the base, most people will be harmed by this product. Do yourself a favor and stay away from this product
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    Cara Ellis
    July 25, 2022
    My base is broken, and since it has been over 60 days, they won't send me a replacement. I can only buy the entire chair.
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    Olive Sinclair
    March 12, 2024
    I will start with the only good opinion I can provide; The chair looks good< For bad< Br>There are metal bars at the bottom of the seat. These metal b...More
    I will start with the only good opinion I can provide; The chair looks good< For bad< Br>There are metal bars at the bottom of the seat. These metal bars press on my hips very hard. I can't sit on the chair with a memory foam pillow. Even if there is a pillow, I can only sit there for a short time. The padding on the chair is terrible. When I tried to sit on the chair without putting down the memory foam pillow, I felt that I was sitting directly on the theft pole. Under such great pressure, my legs became numb in less than 10 minutes< The backrest has obvious seams, and its lower part feels like a thick rope running between the chair and my lower back, making it painfully unusable< This chair will cause me severe pain, so I will be forced to throw it away and look for a chair that will not actively cause me pain< Wasted hundreds of dollars!!
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    Yvette Judd
    June 4, 2022
    It is a great addition to the living room. After less than a year of use, the base broke at the weld seam. Attempted to contact the customer service d...More
    It is a great addition to the living room. After less than a year of use, the base broke at the weld seam. Attempted to contact the customer service department, but was refused any assistance or replacement of the base as it has been over 60 days. I was supposed to pay for the base fee, but now I have lost the entire chair and dollars. The best choice? no
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    Erica Tennyson
    April 2, 2024
    As other comments have suggested, aligning the two holes on the chair so that I can push the bolt in is impossible. They basically sent me a defective...More
    As other comments have suggested, aligning the two holes on the chair so that I can push the bolt in is impossible. They basically sent me a defective chair. Wasting my time.
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    Dawn Gunter
    August 24, 2023
    It is easy to assemble. It is very comfortable, but can use more filling and stronger massage. It feels soft, like leather. Lying down is easy. But I ...More
    It is easy to assemble. It is very comfortable, but can use more filling and stronger massage. It feels soft, like leather. Lying down is easy. But I still have it, the heat is so comforting. I bought it for my brother and wanted to buy one for me.
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    Shirley Roland
    July 16, 2023
    My purpose of purchasing this chair is to use it for decoration in the bedroom, as well as an additional seating space. The box has arrived, and assem...More
    My purpose of purchasing this chair is to use it for decoration in the bedroom, as well as an additional seating space. The box has arrived, and assembling the chair is very simple. You need to twist various parts bags together, so that another person can hold or pick up things more smoothly, which can be helpful< The quality of the chair is very good, I cannot prove the lifespan of the leather, but overall, it looks assembled very well. The chair is too small, so I can see how great it is for children or smaller people. It is not heavy and can easily move from one place to another. The filling material is acceptable, I hope it will be more plush on the boulder area and handrails< The massage function is more like a vibration function. There are no rolling flower balls like traditional massage chairs. The heat works as expected in all four regions. Overall, this is a good chair for ordinary people, but they just want to add some extra resting areas in the room.
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    Hazel Patience
    March 11, 2022
    As a gift for my husband, he likes massage chairs and footstools
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    Sandra Richard
    June 14, 2022
    My wife really uses this chair to treat back pain. She likes it, and when it's packed in a box, it's not difficult to assemble.
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    Beryl Bacon
    March 11, 2022
    Terrifying products, shoddy construction
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    Gloria Abraham
    October 20, 2023
    Even if assembled according to the instructions, the seat still looks the same. One of the side pumps was disconnected, so I also fixed it. After sitt...More
    Even if assembled according to the instructions, the seat still looks the same. One of the side pumps was disconnected, so I also fixed it. After sitting a few times, the chair is now tilted and uneven.
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    Molly Christy
    January 23, 2023
    Don't buy this chair, it's very dangerous because like most buyers, the base will break and you may fall to one side. As far as I'm concerned, I bough...More
    Don't buy this chair, it's very dangerous because like most buyers, the base will break and you may fall to one side. As far as I'm concerned, I bought it for my grandmother, and she sealed it a few weeks after purchasing it. Her base was broken, and my grandmother bumped sideways onto the side table. I tried to return it, but the seller ordered you to return it to a remote location in the United States, which cost me over $350 in shipping fees that I had to pay. This is really crazy,
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    Lena Stuart
    July 1, 2023
    They refused to send me replacement AC power cords and did not sell them. They also did not have any information about where I could buy another one. ...More
    They refused to send me replacement AC power cords and did not sell them. They also did not have any information about where I could buy another one. They told me that if I purchased an extended warranty, please contact < The filling material began to fail after the chair was placed for 2 weeks, with the support completely sinking and the lower back injured and not leaning too much.
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    Sophia Archibald
    February 17, 2023
    It's difficult to assemble, I can't do it. My daughter put it together. Well made.
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    Kama Leacock
    January 1, 2024
    My little one likes his hot massage. It has multiple timer options of 10 minutes, 20 minutes, and 30 minutes. Multiple massage modes and 5 intensity s...More
    My little one likes his hot massage. It has multiple timer options of 10 minutes, 20 minutes, and 30 minutes. Multiple massage modes and 5 intensity settings. It also has heat, which is our favorite feature. The rotation effect is also very good. This is definitely approved by Pomi!!
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    Jessie Craigie
    April 2, 2023
    Easy to build, with stronger vibrations than messages, but looks good and comfortable.
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    Simona Richardson
    February 9, 2022
    We purchased 2 of these chairs for our business and really like them! They performed very well and were very comfortable. Buying the third one is not ...More
    We purchased 2 of these chairs for our business and really like them! They performed very well and were very comfortable. Buying the third one is not a great experience. The leather quality cannot reach the quality of our other chairs, and the assembly is not smooth because the things are not aligned. I'm not sure if we received the returned product, its manufacturing quality is very poor. Sad (past tense).
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    Regina Rudolph
    February 7, 2022
    I work from home and I want a comfortable chair with a footstool! I assembled this chair using APX. 30 minutes, the only difficult part is aligning a ...More
    I work from home and I want a comfortable chair with a footstool! I assembled this chair using APX. 30 minutes, the only difficult part is aligning a pair of screws. It looks great and feels great too. In line with several other comments, the massage function is not deep massage, but it is still very good, and the thermal therapy function is very effective. I fully recommend this product.
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    Mamie Hart
    October 26, 2023
    The base broke down within a few days, as has happened to many buyers. I tried to replace it, but it wasn't the main price. The seller sent me a shipp...More
    The base broke down within a few days, as has happened to many buyers. I tried to replace it, but it wasn't the main price. The seller sent me a shipping address and it cost $450 just to ship it through UPS because it's a very remote place in the United States. This product
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    Chloe Stella
    March 3, 2022
    I only weigh 210 pounds and live alone, so I am the only person sitting on this chair. The cheap Chinese aluminum base was destroyed in just five mont...More
    I only weigh 210 pounds and live alone, so I am the only person sitting on this chair. The cheap Chinese aluminum base was destroyed in just five months< Do not buy
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    Alma Scripps
    June 3, 2024
    The product quality is good. Better than expected. Fast delivery
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    Salome Motley
    June 14, 2022
    I haven't used the massage part before because I have an extra pillow on my back! I have lewdness and other back problems, so this chair is perfect fo...More
    I haven't used the massage part before because I have an extra pillow on my back! I have lewdness and other back problems, so this chair is perfect for me! I didn't buy it for massage, but for comfort because I'm making jewelry! The effect is very good!
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    Gill Charles
    March 27, 2024
    The chair was fine for the first two months, but the bottom of the chair broke afterwards.
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    Sylvia Aly
    July 2, 2022
    This chair fell apart in just six months. The company will not do anything to help.
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    Kay Christiana
    January 14, 2023
    The warranty period is only 60 days< I directly contacted Best Choice for options on how to solve my problem. I was told that my weight cannot exceed ...More
    The warranty period is only 60 days< I directly contacted Best Choice for options on how to solve my problem. I was told that my weight cannot exceed 250 pounds (210), and I have a chair in my office that I use every day I have read multiple comments and this is the same question. Best Choice Products doesn't seem to be the best company to order products I requested a new base, but was told I'm sorry.
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    Sally Swinburne
    July 3, 2024
    I have been using it for about 2 years and it is still very comfortable. And it looks great. Cannot beat this price< I don't use massage because it's ...More
    I have been using it for about 2 years and it is still very comfortable. And it looks great. Cannot beat this price< I don't use massage because it's funny and annoying. But the hearing components in the lower back are great. Always use it in winter. I will recommend it. I am a therapist and I need a comfortable chair. This effect is very good!
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    Denise Eisenhower
    August 2, 2024
    I am really disappointed with this chair. I ordered it less than 4 months ago, and tonight it just gave up on Ghost. I didn't expect anything remarkab...More
    I am really disappointed with this chair. I ordered it less than 4 months ago, and tonight it just gave up on Ghost. I didn't expect anything remarkable at this price point, but I do believe it will last for at least one or two years, not just a few months. Attempted to contact the seller, but was unable to reach them< If you are looking for a decent chair with a limited budget, please continue searching.
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    Hedda Zacharias
    April 8, 2024
    Overall, this is of low quality. The price is too high. The massage function only makes the entire chair vibrate. This is not a massage chair.
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    Jennifer Harrison
    October 20, 2023
    This chair was purchased 7 months ago. Today, the weld on the base failed in an astonishing way< There is a 60 day warranty period, so the welds shoul...More
    This chair was purchased 7 months ago. Today, the weld on the base failed in an astonishing way< There is a 60 day warranty period, so the welds should be tested and inspected before the expiration of the 60 day limited warranty period. I don't even recommend 7 months. It's really disappointing for what was initially a decent product.
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    Poppy DuBois
    August 2, 2022
    It has been 2 years since we purchased this chair. We purchased it because our camper van is small in size and has heating and massage options< This i...More
    It has been 2 years since we purchased this chair. We purchased it because our camper van is small in size and has heating and massage options< This is really enjoyable. quality. Very comfortable, easy to push back and relieve stress. My husband is 250 pounds 6.1 inches, and I am 125 pounds and 5.3 inches, which is good for both of us. We are currently considering purchasing another one.
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    Nina Wolf
    November 28, 2022
    I bought this massage chair for my wife. She likes it very much. The reason why I gave a 3-star rating is that within the first 3 weeks of the chair's...More
    I bought this massage chair for my wife. She likes it very much. The reason why I gave a 3-star rating is that within the first 3 weeks of the chair's arrival, the zipper on the left arm of the chair broke and fell off. It cannot reconnect. I'm too lazy to call the company to replace it. Besides, it's a great chair.
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    Ruby Darwin
    November 13, 2022
    In terms of price, this is a great chair, but the armrests are "stuffed in" and uncomfortable to use. Although the "strength" is adjustable, I think i...More
    In terms of price, this is a great chair, but the armrests are "stuffed in" and uncomfortable to use. Although the "strength" is adjustable, I think it can be stronger, and squeezing is not the best option. Not a complaint, but it can help others make a good chair overall.
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    Victoria Cotton
    July 1, 2024
    So this is my first time purchasing a massage chair, and I hope this massage chair can also massage my neck! I am only 5 feet 2 feet tall and should b...More
    So this is my first time purchasing a massage chair, and I hope this massage chair can also massage my neck! I am only 5 feet 2 feet tall and should be able to comfortably sit in a chair and relax my neck, but I have found that I use a neck pillow due to a lack of support. My boy and husband both exceed 6 feet 2 inches, and they also feel that this is not suitable for them. Besides, the chair can indeed work and function normally.
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    Vivien Lucia
    October 21, 2023
    The chairs at this price point are good. Rollers are very effective, they provide good massage. I purchased this chair to help treat chronic back pain...More
    The chairs at this price point are good. Rollers are very effective, they provide good massage. I purchased this chair to help treat chronic back pain, and it has indeed helped alleviate some of the pain in several treatments< Some simple things that are not ideal and should be easy for manufacturers to fix (that's why I didn't give it a five-star rating):
    1. The neck roller is not big enough to push the neck hard enough. I had to flip the neck support to the back of the chair for a stronger neck massage. Shoulder airbags are useless. The most annoying thing is the control function: once you open the chair, it will start cycling. For example, before starting the loop, the logic should leave 30 seconds. This provides users with some time to make changes, set manual preferences, and place their arms in the arm bag before the loop begins. Once the loop starts, you can't do this (especially by putting your arm in!!

    After using it for a few months, you added more comments (rating dropped to 3 stars)
    4. At the end of the cycle, the chair returns to its neutral position (upright). So, I fell asleep during the massage, but was awakened by the chair returning to an upright position - very annoying< 5- You can set the maximum massage time to 30 minutes! It's simply not enough.
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    Rose Byron
    July 21, 2022
    Hey buddy, I'm very upset, it's not surprising. At best, it's okay. It is effective, but not as powerful as other products I have seen. I am very tall...More
    Hey buddy, I'm very upset, it's not surprising. At best, it's okay. It is effective, but not as powerful as other products I have seen. I am very tall, and it seems that it has never really brought me good foot massage. It squeezed the leg well, but let's go as soon as possible.
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    Gemma Adolph
    May 5, 2024
    A chip on the motherboard of the chair exploded about 14 months after delivery. It took me over two months to get a replacement part, and I put in a l...More
    A chip on the motherboard of the chair exploded about 14 months after delivery. It took me over two months to get a replacement part, and I put in a lot of effort to install it without any installation guide. Everything is normal now. Although the American seller responded quickly, they need to be more timely in providing part instructions and tracking numbers for the goods. If you purchase, you can get an extended warranty!
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    Evangeline Ricardo
    January 13, 2024
    I like this chair! But... The remote control has stopped working. I have made several phone calls and sent several emails, but I am unable to get anyo...More
    I like this chair! But... The remote control has stopped working. I have made several phone calls and sent several emails, but I am unable to get anyone to reply from Real Relax. I have an extended warranty period, but it will not take effect until after the manufacturing warranty period. Very frustrated
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    Edith Hamlet
    February 17, 2023
    I like this massage chair< Advantages: Everything is done very well. Heating/massage is great. The zero gravity position is really great< Disadvantage...More
    I like this massage chair< Advantages: Everything is done very well. Heating/massage is great. The zero gravity position is really great< Disadvantage: When sitting in a chair, I feel that the support area in the head/neck/shoulder area can be further forward, while the back support can extend upwards. I feel my neck stretching backwards excessively, seeking more solid support. I found that adding a pillow to all positions behind my shoulder/neck area is very helpful for me.
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    Yvonne Hobson
    February 8, 2022
    Smaller than what appears in the picture
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    Norma Bloomer
    May 31, 2022
    So what they didn't tell you is that the product requires some lightweight assembly. There are two boxes (my serious damage, but not the seller's faul...More
    So what they didn't tell you is that the product requires some lightweight assembly. There are two boxes (my serious damage, but not the seller's fault). Overall, it's not bad, but it's not the best craftsmanship (but it's worth the money) - not all components are perfectly assembled together and require some muscle to make them fit together. Although it works as advertised, it is not as comfortable as other products I have tried in local stores. Not unhappy, but now realizing the value of seeing and touching before purchasing - yes, you can return it, but considering its size and complexity, it's a burden. Overall, the product is still a good Samsung
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    Jodie Kellogg
    July 22, 2023
    Great product, just want to ensure that it is replaced in places where it lasts less than a year.
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    Page Hill
    March 4, 2023
    I like this chair, but no one will help you after the warranty period ends. For the past two years, I have been trying to replace the remote control, ...More
    I like this chair, but no one will help you after the warranty period ends. For the past two years, I have been trying to replace the remote control, but the company does not respond to my emails or phone calls.
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    Jean Thomas
    April 22, 2023
    This chair is simple and clear. In the description, it says that when it's closed, you can sit inside like a lounge chair and take a nap, which is a c...More
    This chair is simple and clear. In the description, it says that when it's closed, you can sit inside like a lounge chair and take a nap, which is a complete lie. The only way this can happen is if your entire body becomes numb. I bought it with this idea in mind, and when it closed, it was the most uncomfortable chair I had ever sat in. Moreover, when it is opened, it is actually painful. I have undergone over 30 joint surgeries on my back and legs, so I really need this chair, which is very disappointing. It's right behind my life, no one uses it. I have been using it for almost 2 years now, and if it has been used 10 times, that would be a lot. I would like to add that I have a big family that has not received any attention. What does this tell you?
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    Harriet Willard
    October 29, 2023
    The massage is very good, the remote control is very picky, sometimes it can't be turned on. It may be a connection inside the chair.
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    Amy Anna
    October 15, 2023
    It arrived in two batches of goods, about 4 days apart. My feelings about this purchase are quite complicated. Overall, this is just a good purchase< ...More
    It arrived in two batches of goods, about 4 days apart. My feelings about this purchase are quite complicated. Overall, this is just a good purchase< Advantages: The best price you can get. Please remember, this is an $800 chair with free shipping! It's big and heavy< The airbag looks really powerful< Foot massage feels great< The heating part has a good effect< The vibrator is working properly< I like the 0-G option< My wife likes it< Disadvantages: When you open it, you must activate heating, vibration, and 0-G. It does not store settings< Due to inadequate instructions, the assembly was a bit chaotic. Only on one of the illustrations< The controller is very cheap, its illuminated LCD symbol is outdated technology. As for its true appearance, this is acceptable. But the controls and options are a bit bad< They do not manually adjust the pressure used on airbags, foot information, or even back massagers. Only ON, OFF, or MIX options are available. I use a blanket to reduce the strength of my back< I am 5 feet 10 inches tall and weigh 220 pounds, I feel too tall. My head extends beyond the headrest, which means the massage is not on my neck, but stops in the middle of my scapula. I have to use a pillow or lift my head< You must push your foot down onto the foot support with the spring retracted. I put the footstool to its maximum, but when I relax, I can feel the footstool start crawling upwards. I think the spring is too strong< I am wearing size 11 men's shoes, and the foot massager will not exceed my arch. So the upper third of my feet were not massaged< When the chair is not in use and has been idle for several hours. The remote control will randomly start beeping and lock. You must cut off the power to the chair and restart it. This situation has occurred multiple times within a few days< The headrest needs to maintain a space of about 10 inches from the wall in order to tilt to the 0-G position< I think it meets the minimum definition of a massage chair, but it doesn't have all the latest technology or options. It's like buying a new Cadillac without power windows or anti lock braking system, but it does come with cassette tapes instead of satellite radio. Anyway, it's still a Cadillac.
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    Rebecca Bernal
    June 10, 2023
    Look, you get what you pay for, I should know more. If all you want is a fancy massage chair with the same airbag, it may be suitable for you. It is a...More
    Look, you get what you pay for, I should know more. If all you want is a fancy massage chair with the same airbag, it may be suitable for you. It is a fairly cheap $800+product< The rear wheels are made of very thin plastic, and one broke upon arrival, not the end of the world< Basically, there are metal balls rotating on your lower and middle back, it's okay. On its neck, it did a pinch massage using those same metal balls that felt about the size of a squash ball. There is a spinning ball at the bottom of your foot. Everything else is an airbag, that's all< Hand/arm airbags are very small, therefore. Your shoulders/hips are squeezing you, but there isn't much else. The calves will also be squeezed a bit< The vibration and heating functions have little effect and will not become very hot< The real crux of the matter is that anyone over 5 feet 10 feet should not buy it, it's too small. My height is less than 6 feet 1 inch, and it's too small. My knee is protruding, you can't even sit inside without lying down. When you lie down, leg extension is spring-loaded, so you must constantly exert force to lower< The downside is that you cannot realistically return it because the shipping cost will be too high. So this is not the worst thing ever, it's just a mistake that reminds me not to take advantage in the future. For this type of purchase, please try before making a purchase< Editor: It should be noted that the seller or representative has contacted me multiple times, providing me with funds to update my review in exchange for an gift card. Perhaps I should take the money - but you can rest assured that most of the positive reviews here are fake. Go check for counterfeit goods< I would say that my short wife does use it and likes it< The arm screws are also loose now. I'm not sure if it's just broken or if I made it during the move< If you insert it for a long time, it will randomly beep and you must reset it< So in short, it's relatively cheap garbage. If you want a cheap massage chair, have fun - just know that most reviews are fake, and you'll get what you've paid for.
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    Myra O’Neil
    January 30, 2023
    About two years later, one of the lower back massages broke. Contacted the manufacturer and was informed that they did not replace the parts Two and a...More
    About two years later, one of the lower back massages broke. Contacted the manufacturer and was informed that they did not replace the parts Two and a half years ago, the manual controller short circuited I'm not sure if the more expensive ones will work longer hours
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    Carol Saroyan
    February 4, 2023
    Everything about the chair is fine, my only problem is foot massage. I am 5 feet 4 inches tall, and when I put it in 0G mode, my feet won't even touch...More
    Everything about the chair is fine, my only problem is foot massage. I am 5 feet 4 inches tall, and when I put it in 0G mode, my feet won't even touch the foot massage. I have to tighten my quadriceps muscles to let my feet touch the ball so that it can massage my feet. Shoulder pads are, I guess, just the bag being blown up by the air and a bit pushed onto your shoulders. I guess it's worth it.
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    Flora Bloomfield
    May 5, 2023
    I bought this for my husband. After opening it, we noticed a damaged wheel, which was obviously caused by the box being deeply sunken. Don't worry, it...More
    I bought this for my husband. After opening it, we noticed a damaged wheel, which was obviously caused by the box being deeply sunken. Don't worry, it's easy to solve, right? Then we noticed a damaged zipper used to secure the seat cushion to the chair itself. This is not an easy solution as it requires a professional tailor to replace the zipper. The company quickly responded and provided monetary compensation on multiple levels, but it was not enough to cover the cost of handing over the chair to the tailor. At the same time, the remote control will intermittently stop working or suddenly start beeping. Finally, I received a new chair (not an armrest) that seemed to be well made, except for occasional beeps from the remote control for no apparent reason. But I have to say that this chair is really well made!
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    Zora Silas
    March 17, 2023
    I bought this chair for my dad, but he doesn't like it. The massage in the coccyx area hurt him, and the leg pressure almost couldn't reach his legs. ...More
    I bought this chair for my dad, but he doesn't like it. The massage in the coccyx area hurt him, and the leg pressure almost couldn't reach his legs. The most important thing is that although it can accommodate tall people, or rather, my dad is 6 feet 1 foot tall, even if the box spring keeps down, he almost has to raise his knees to his chest< We request a refund, and the seller has provided us with an address to ship to. We do not want to pay the $100+shipping fee for the product we do not like, so we have decided to bring it to that address ourselves. They refuse to take it back and are very straightforward and rude, saying that if we want a refund, we must ship it back, but in their emails, they are not sure how to send it back. Considering that we live 70 miles away from that center, it's very foolish. My dad wanted to bring the packages there himself to save money, and at the same time borrowed a friend's truck just to bring these two large packages there, only to be told that they wouldn't retrieve them< Overall, this product is difficult to obtain and return, and most importantly, all the people who transport the product are very rough, which is not a good experience. Considering that this is my first review, I feel it is necessary to express my dissatisfaction with this product. Buyers should be careful.
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    Michaelia Bertha
    July 13, 2024
    The keyboard is not working properly
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    Joanne Philemon
    February 2, 2024
    Unable to meet the requirements. Not very moved. Did not hit the correct position. Massage my head, not my neck. cheap
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    Constance Young
    January 31, 2024
    Easy to assemble. Working normally is not the most comfortable, just sitting on it without letting the wheels run. I have to adjust my body to reach m...More
    Easy to assemble. Working normally is not the most comfortable, just sitting on it without letting the wheels run. I have to adjust my body to reach my shoulders. I hope it has the function of moving the scroll wheel up and down.
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    Rae Jackson
    March 1, 2023
    I think this is a better quality. The fabric is very weak.
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    Monica Shakespeare
    March 21, 2023
    The chair is very comfortable, but the wheels are very weak
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    Griselda Effie
    January 23, 2023
    This chair is everything I hope for. For this price, you cannot beat it< Update ****I have owned this chair for almost a year now, and although I real...More
    This chair is everything I hope for. For this price, you cannot beat it<
    Update ****
    I have owned this chair for almost a year now, and although I really like it, the seller attached a document to the chair stating that in order to receive good reviews, they will give away a massage gun After a year, there was nothing. In addition, the airbag on the right calf will not inflate correctly, it will not gradually fill up, and it looks more like a final puff. After about 6 months, the chair will roll up and down a lot.
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    Crystal Hicks
    May 9, 2022
    I rate this triple excellent or five-star price as easy to use.
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    Moira Holt
    September 15, 2023
    I like everything except that the remote control cannot start the chair. We have to turn on and off the orange button every time to make the remote co...More
    I like everything except that the remote control cannot start the chair. We have to turn on and off the orange button every time to make the remote control work. If we don't do this, the remote screen will remain black and beep. It's brand new, so this is what it looks like.
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    Darlene Pritt
    April 12, 2023
    I like all the good features, such as zero gravity, and I just hope for more power. Besides, it's a great massage chair
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    Cara Kit
    June 16, 2024
    This massage chair has poor effects on the upper back, arms, or legs. There are no issues with the lower back and feet. I am 5 feet 4 inches tall, and...More
    This massage chair has poor effects on the upper back, arms, or legs. There are no issues with the lower back and feet. I am 5 feet 4 inches tall, and my father is 5 feet 8 inches tall. He agrees. The legs are adjustable, but not strong. When we first ordered it, it didn't come with screws for the arm, so we had to reach out and they sent them to us.
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    Odelia
    December 4, 2023
    I bought this for my husband because it has a rating of 4.6 stars, and some reviews I have read say it is' too big 'and' not recommended for short peo...More
    I bought this for my husband because it has a rating of 4.6 stars, and some reviews I have read say it is' too big 'and' not recommended for short people '. My husband is only 5 feet 10 inches tall, but he is too short and small for him. If you look at the photo, it really can't reach his calf. Additionally, he said it was very uncomfortable because the seat was very hard. I want to return it.
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    Sophia Sherwood
    February 6, 2022
    Compared to the chairs shown by users in their demonstration videos, the chairs are very lackluster and cost over $800. I expect better functionality ...More
    Compared to the chairs shown by users in their demonstration videos, the chairs are very lackluster and cost over $800. I expect better functionality for the back and neck.
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    Alice Duncan
    October 20, 2022
    About a month ago, I started using this massage chair about once a week, and every time I use it, my back hurts a bit. I thought it was just a slight ...More
    About a month ago, I started using this massage chair about once a week, and every time I use it, my back hurts a bit. I thought it was just a slight flesh injury caused by the massage, and then shrugged. Today, I had a massage (relaxation mode) on it, and when I tried to stand up, my back was completely pinched. It completely injured my back, and I am currently using a borrowed walker from my family just to be able to go to the bathroom. I'm going to see a doctor tomorrow. I hope I can recover< 2 stars instead of 1 star, because the chair can indeed massage you. And the calf part is also pretty good.
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    Zoe Lindsay
    December 27, 2022
    When reading the materials attached to this massage chair, the manufacturer said that patients with diabetes should not use this product. It would be ...More
    When reading the materials attached to this massage chair, the manufacturer said that patients with diabetes should not use this product. It would be very helpful to obtain this information before purchasing such an expensive product. Now, I am required to pay for the shipping cost of this bulky product after assembling the chair and recycling the box that came in. Wasting time, energy, and money. Buy locally as much as possible.
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    Mary Rossetti
    September 23, 2023
    I have been testing this product for nearly 2 months, and this is my opinion on it - zero gravity is great, and the airbag is also great (although it ...More
    I have been testing this product for nearly 2 months, and this is my opinion on it - zero gravity is great, and the airbag is also great (although it may be a bit too hard for the calf muscles). Besides, this chair is almost useless. Waist massage is fine, but you can get the same massage backrest as any regular chair from the $90 massage backrest. The position of the upper back is very poor. You need to be really high to gain some advantages. If you are below 5.10, it will massage your head instead of your upper back!! Sadly, it doesn't have a local massage. The roller is fixed and you must move yourself up or down. For a $900 machine, I expect more practical features.
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    Irene Leopold
    January 24, 2022
    It can use the delayed start function. After turning on, you must quickly put your arms into your pockets before they are filled with air. Forgetting ...More
    It can use the delayed start function. After turning on, you must quickly put your arms into your pockets before they are filled with air. Forgetting to operate in a dark room. The keys on the keyboard do not light up. Every time you move and adjust the remote control, the shoulder pillow will shift. You pull out your arm to fix it, and then the arm guard is filled with air. You have to wait for it to deflate before you can settle down. Then the shoulder airbag returns to behind your shoulder again. Basically, you need someone to hold the remote control and ensure that the airbag is correctly placed in its position. Then tell your assistant which mode feels good if you want heat. I think I should come back immediately. 899.00 For this thing, it brings you even greater pressure just to operate this damn thing! I am in great pain and have high hopes for this chair. It's not valuable, trust me! I am a truck driver. Wide shoulders. Big forearm. I weigh 260 pounds, and I can't even see a 400 pound man sitting on this chair. I think I am the maximum value of this chair.
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    Zenobia Morrison
    May 20, 2023
    I really wanted to fall in love with this chair, but in the end I couldn't. I will return it, but returning it is expensive, so in hindsight, I will n...More
    I really wanted to fall in love with this chair, but in the end I couldn't. I will return it, but returning it is expensive, so in hindsight, I will not purchase it. Perhaps my expectations were too high, thinking about the $10000 chair sometimes displayed in stores like Costco, which falls far short of that Considering the price of this chair compared to other chairs, I should be aware of this. I am 5 feet 10 feet tall and weigh 180 pounds. I feel uncomfortable in this chair. The lower back rollers are so sturdy that on the first day of use, I felt bruises on my lower back (and later had to use a small pillow to soften these rollers and stick them to my back). The higher roller position is great, but I think the rollers used for the shoulders or neck are basically useless to me. Perhaps I am not wide enough for this chair, but I cannot reach the correct position of the highest roller on my shoulders because they are too high on the chair and when I try to reach their position in my neck area, they are too wide to touch my neck. Many air massages are the same I don't think I'm broad enough, they're not very useful. The hip airbags will not be subjected to too much compression, and the shoulder airbags will not be subjected to too much compression either When fully inflated, they just barely pushed me, which is really a pity. However, the calf and arm airbags are very effective for me. Some comments say that the compression of the calves and arms is too difficult, but for me, they could have become harder. I was fine, but I could only feel the compression of the calves and arms when they reached 100% All the smaller inflation and deflation have no effect on me. In addition to the disappointing massage function (roller and airbag), I also found the chair itself very uncomfortable. Similarly, I believe this comes from the price of the chair. The super expensive products I tried in the store were very comfortable, even if the massage function was not running, I enjoyed sitting inside and feeling the comfortable support from around my body! I don't even like sitting in this chair. The bottom cushion is thin and hard, with almost no cushion, which is why the roller set at the bottom is pressing so hard on my body that I have to add a pillow. There is a Velcro pad at the top of the chair that can soften your upper back and includes a small pad for your head, but it has almost no effect, and the upper rollers are much weaker compared to the bottom (at least for my body type). When I put on the cushion Velcro, I hardly feel them. Sometimes I don't even use a cushion, so I can feel the roller more, but then the chair becomes even more uncomfortable, and I end up with another pillow placed on top to support my head. The heating function is a good touch, but even so, it is still very picky. The calf area will become very hot, almost damaging my exposed skin (so I avoid using this chair when wearing shorts), but the heat on my back feels weak, and I hope it will be warmer (I would rather have more heat on my back than on my calves). The last thing that disappointed me was the remote control. It has a beautiful screen on it, but none of the buttons are lit up. Therefore, when I turn off the lights in the room and use the chair in the dark (maybe it shouldn't be used in the dark, but I think many people turn off the lights), I eventually need to use the flashlight on my phone to see which buttons I want to click, such as turning on the heater and entering the tilt position. These buttons are very large and look like TV remote controls from the 1990s, which makes me feel like they should light up, but that's not the case. Perhaps mine is flawed because it seems to be a simple and very useful feature, and it looks like they should light up so much that they feel frustrated when they don't light up. I shouldn't have taken out my phone flashlight to use the remote control, and the screen itself is good, big, and the lights are bright But it only displays which functions are turned on or off or the massage sequence you are performing, and if you cannot see the buttons below to adjust the content, then these operations will be useless. The last thing I want to mention is adjustment, which is also a bit frustrating. I like to use various massage modes, but if you don't end the automatic mode and need to turn on all the functions you want, you won't be able to make any adjustments to them. I hope I can choose a mode and then turn off the parts I don't want from that mode (mainly just want to turn off the lower back roller) However, once you click on something to try to remove it from that mode, it is actually ending automatic mode and stopping all content, except for one thing you are trying to turn off from automatic mode (switching to manual and opening what you want instead of opening what you don't want). Then I have to press every button except for the bottom scroll wheel. This will only increase the overall frustration/disappointment of this chair. I know that something under $1000 should be as good as a $5000 or $10000 chair, and the requirements are high, so maybe I should think twice about what effect this chair can actually achieve, but it still costs a lot of money, and now I regret this purchase.
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    Martha Dryden
    July 22, 2024
    My chair was delivered in 2 packages every day. After arriving, there were three puncture holes on one of my handrails. I took photos and sent an emai...More
    My chair was delivered in 2 packages every day. After arriving, there were three puncture holes on one of my handrails. I took photos and sent an email to customer service. I have never received a response. It's been a week already. I am 5 feet 6 inches tall and weigh 150 pounds. The airbag did not fully reach me in the hip or shoulder area. This is disappointing because the airbags are very relaxed. The calf heater is getting very hot, and I feel like it's burning me. In the instructions, when I assembled it, I seemed to have received a second-hand chair. Because some steps have already been completed. One step requires me to insert two screws, one on each side of the armchair. It's torn, I can't even fit the screw in (I have never received a response from customer service again) The warranty for this chair basically does not include anything. And for all the parts you purchase, they expect you to pay the s/h fee Even when I am using the 'new' chair. And it's not comfortable at all: (The seat part feels like sitting on a hard wooden floor. I'm also very excited about this chair. And returning it? This is a joke. They actually charge you a return fee. Even if it's damaged upon arrival.

    Advantage - The safety airbag is very relaxed. (If you're larger) 0 gravity is relaxed. The foot massager is very good!
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    Kimberley Richards
    November 18, 2022
    Here are the things we like: Zero Gravity Featured Rocks! Completely relaxedThe drum is great. They have enough strength and movement to make you feel...More
    Here are the things we like: Zero Gravity Featured Rocks! Completely relaxed
    The drum is great. They have enough strength and movement to make you feel like a real massage. The foot and waist rollers are particularly amazing. Assembly is relatively easy, but it is a bulky large item, so be careful. We realized that we needed two people< Bluetooth function is a great choice and easy to use. Here are some areas where they can be improved: Airbags: They do not have the same power as rollers. If the airbag had greater power, this chair would be great< Customer service: When you dial this number, it feels like there is only one person and they are not the best at providing assistance. They said they would call you back, but they never do. We called to see if we could give the airbags more power, but we were not successful.
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    Joanna O’Connor
    August 8, 2023
    The torque of the chair is not great and it is very narrow. Raising your height may feel your neck, but you must be very small to put your hands and s...More
    The torque of the chair is not great and it is very narrow. Raising your height may feel your neck, but you must be very small to put your hands and shoulders in the slot. I want to sell it. dissatisfied. sorry
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    Mag Robinson
    October 27, 2023
    We have asked before that the product does not have a power cord and is not comfortable at all. We asked a few days ago, but you didn't reply.
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    Mignon Arabella
    November 7, 2022
    This is a terrible massage chair or an expensive toy. All air pressure is too weak, shoulder and hip pressure is just rightTouch, no battery. Perhaps ...More
    This is a terrible massage chair or an expensive toy. All air pressure is too weak, shoulder and hip pressure is just right
    Touch, no battery. Perhaps only XL or larger people can use it. They don't even know the significance of the roller, just the rolling wheel's waist hurt my spine. This product only imitates massage chairs.
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    Jo Pepys
    December 5, 2022
    For the price, this is not bad, but the roller may be a bit harsh on your back. I purchased an extended warranty, but there is a problem with the foot...More
    For the price, this is not bad, but the roller may be a bit harsh on your back. I purchased an extended warranty, but there is a problem with the foot massager. The company will not support it. I am able to take off and repair myself, so I do not recommend purchasing warranty as it is a waste of money
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    Dorothy Philip
    February 21, 2022
    The heater is not working. Zero gravity does not work. Return for refund.
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    Caroline Wheatley
    September 17, 2023
    This information is very light. It's not relaxing
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    Juliet Christ
    July 24, 2024
    Not worth what they want. It works fine, but it may be designed for a specific body shape. Insufficient pressure on the upper back and excessive press...More
    Not worth what they want. It works fine, but it may be designed for a specific body shape. Insufficient pressure on the upper back and excessive pressure on the lower back. If the position of the roller can be adjusted up and down, it may be better. I suggest using a chair with wheels that can move up and down on your back, rather than just spinning in one place. In addition, when all airbags are in operation, the airbags will not apply sufficient pressure. I have to do the upper or lower body to get decent airbag pressure. I am 5 feet 10 feet 190 pounds. I think a more suitable price is $500. I won't buy it again.
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    Spring Carey
    February 26, 2022
    When I returned the chair, the customer service of this company was excellent! The chair is not good, it's not useful at all. No one at home can sit o...More
    When I returned the chair, the customer service of this company was excellent! The chair is not good, it's not useful at all. No one at home can sit on this chair. No, what is your size? The massager and air cushion do not match your body parts.
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    Ruby Clark(e)
    May 21, 2024
    Arrive promptly. Easy setup for 2 people. All systems are operating normally.
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    Verna Mackintosh
    October 5, 2022
    I am usually very skeptical about anything I have to assemble; It's easy. Although it doesn't come with a power cord, it's strange. If you have never ...More
    I am usually very skeptical about anything I have to assemble; It's easy. Although it doesn't come with a power cord, it's strange. If you have never had a better chair, then this chair would be great. However, you get what you pay for. The rear roller is too high, I am 6 feet 1 245 pounds. There is nothing that can make your head comfortably lean on it. When massaging your arms on a chair, it's difficult to get your arms in. It's just filling up with air and releasing it, and the pressure is greater than the massage. At this price point, you won't get many massage chairs, so I would say it's very comfortable and well made, but nothing extraordinary. Your local furniture store has better chairs.
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    Vivien Doherty
    May 5, 2022
    This product is a waste of money. Indeed working as expected. There is no return policy.
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    Nina Bellamy
    August 17, 2022
    When it arrived, it was torn from the packaging and handling. Then, my right calf became so hot that it was burned, actually my leg. In addition, the ...More
    When it arrived, it was torn from the packaging and handling. Then, my right calf became so hot that it was burned, actually my leg. In addition, the neck massager and lower back massager that you cannot feel are very prominent, and it hurts to lean on them, let alone open them. I believe it was assembled incorrectly in the factory. Even worse, the company said I could return the item, but the cost would be borne by myself and they wouldn't send back the packaging box and label, and offered a $80 discount for tearing. I am contacting my bank to obtain a refund.
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    Myrna Kell(e)y
    June 25, 2024
    ProductSupplier: Real Relax 2020 Massage ChairProblem:The original massage chair had vacuum motor noise, which was reported through videoAction:The co...More
    Product
    Supplier:
    Real Relax 2020 Massage Chair

    Problem:
    The original massage chair had vacuum motor noise, which was reported through video

    Action:
    The company sent a new chair base for replacement, which arrived on November 29, 2020
    . On November 29, 2020, I replaced the chair base - problem corrected

    Quality observation;
    < The replaced chair base has three obvious quality defects. The original chair base does not have the "frame shaking seat cover" on the left top of the chair base. The footstool twitches and is poorly aligned, making it impossible to reposition. The chair shakes on the floor, but there is no adjustment mechanism. Please note that the original chair base does not have this problem. Customer feedback: is pleased to provide this product, but it is disappointing that the massage chair has a vacuum motor quality issue that is "noisy" and has basic quality issues, as shown in the attachment< During the investigation phase; The customer service provided instructions for disassembling the control box cover and unplugging the vacuum motor from the PCBA and reinserting it to retest the vacuum motor noise, as well as providing a video of the results - the results did not change and were still very noisy< On November 29, 2020, I received a replacement chair frame. I disassembled the original chair and reassembled it with the replacement chair frame. The noise from the vacuum motor has now disappeared< The replaced seat has some quality defects that are different from the original seat; I do not recommend others to purchase the Real Relax 2020 massage chair unless the manufacturer can prevent quality leakage
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    Cora MacAdam
    August 9, 2023
    No one came to install it, the route is too difficult to understand
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    Leona Tennyson
    February 2, 2024
    A truly relaxed support team is the worst. They don't have a customer service team, except for Jack and Peter, who always surprise me. If the chair lo...More
    A truly relaxed support team is the worst. They don't have a customer service team, except for Jack and Peter, who always surprise me. If the chair looks great, just wait until you're looking for spare parts.
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    Amelia Needham
    June 20, 2022
    The product has partially arrived. It's getting late and the parts are still missing
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    Miriam Samuel
    December 26, 2022
    A good chair at this price point, just a little bit smaller. I am 5 feet 11 inches tall and my head is a bit hanging at the top, so the head/neck roll...More
    A good chair at this price point, just a little bit smaller. I am 5 feet 11 inches tall and my head is a bit hanging at the top, so the head/neck roller won't affect me. The foot massage area is also very small for my 13th American foot.
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    Jamie Michael
    August 13, 2023
    The product is relatively weak. My father weighs 200 pounds and is 6 feet 1. It indicates in detail that it can withstand 400 pounds. No way out. He d...More
    The product is relatively weak. My father weighs 200 pounds and is 6 feet 1. It indicates in detail that it can withstand 400 pounds. No way out. He doesn't quite adapt to it. The description is incorrect. Poor quality. They tried to return it, but they asked you to pay for the postage. Return for $400-500. This is where they found you. Please do not purchase this chair or deal with the owner of this product.
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    Rita Sainsbury
    July 21, 2022
    Not made for big shots, more rollers are needed
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    Judy Violet
    August 10, 2022
    After about an hour of use, the friction sound or noise like a small metal ball rolling begins to disappear and will not disappear. After 2 days of us...More
    After about an hour of use, the friction sound or noise like a small metal ball rolling begins to disappear and will not disappear. After 2 days of use, only the right arm pressure pad will inflate/deflate. It's better not to have any rollers at all than to barely let any of them touch my neck area. Insufficient pressure on the arms, shoulders, and buttocks. Overall, this is a very disappointing chair. I would say you get what you pay for, but even this chair is too expensive. It's best to try a physical store and then waste money ordering online and getting stuck in rough products.
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    Pag Cocker
    March 19, 2023
    For the height of the person they are referring to, the information ball at the top is much higher. Send a message to your skull! Not suitable for any...More
    For the height of the person they are referring to, the information ball at the top is much higher. Send a message to your skull! Not suitable for anyone in our family. If you want to have your neck, don't buy this chair. Sitting in our basement collecting dust. Similarly, if you want to send messages to the neck area, please do not purchase.
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    Lisa Stephens
    August 5, 2024
    I received a massage chair yesterday and tried to assemble it. When assembling, I was unable to secure the backrest to the latch, and the welding moti...More
    I received a massage chair yesterday and tried to assemble it. When assembling, I was unable to secure the backrest to the latch, and the welding motion seemed to be very short at the point where it connected to the latch. I am also unable to assemble the two sides together because I am missing the two bolts that should fit with the hook (perhaps they forgot to install it at the assembly plant?

    This is very frustrating because we cannot safely test the massage chair. Spend a little more money elsewhere because this return policy seems to be troublesome as well.
    .
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    Vanessa Maurice
    July 14, 2022
    I only received half of the chairs< It was 5 days late, and when it arrived, it was only halfway there< Also, the chair is very small
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    Sandy Ralph
    February 15, 2022
    If it weren't so troublesome and difficult to transport back, I would. Overall, it's worth the money and okay. If you are 5 feet 8 inches or younger, ...More
    If it weren't so troublesome and difficult to transport back, I would. Overall, it's worth the money and okay. If you are 5 feet 8 inches or younger, then this chair may be perfect for you. I am a person of average height, and this chair is too small for me. My neck is at least 4 inches above the roller, at the highest point that the roller can reach, with only the lowest part of the upper part near my shoulders. In my opinion, the back massager did not extend far enough. You must strive to lean your back against the chair unless you gain any meaningful pressure in zero gravity. This is very uncomfortable for me. In addition, the chair was torn at one seam of the headrest. A 4-inch tear will soon become a problem because my head pressure can easily further tear it. The head covers it, but the new chair should not appear like this. I ordered some needles and thread and plan to sew it by hand because it is made of synthetic leather to mesh, making it difficult to get anything. I won't repurchase this chair. Ensure that you are young; Otherwise, I think you might have had a similar experience. For $$, the quality is really good, but it's not suitable for me.
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    Hilda Bloor
    July 13, 2023
    Buy a ball hammer for sixteen people who don't like you, let them hit your spine, and you will know what will happen. No neck or shoulder massage. The...More
    Buy a ball hammer for sixteen people who don't like you, let them hit your spine, and you will know what will happen. No neck or shoulder massage. The so-called massage mechanism does not adjust in height or width at all, which is low for my 5-foot 2-inch wife. Just sitting in this device, turning it off will make it uncomfortable; Stick some 1 1/4 inch rocks onto the board and lean against it, it will be more comfortable. The remote control is unreadable without illumination, and still difficult to read due to the small symbol system and poor contrast. The airbag is very shallow, its height and width cannot be adjusted, and it does not rotate, so it will increase more discomfort. This chair is not suitable for anyone in my family, from myself to my great grandchildren. The return fee for PS exceeds $500.00. I have learned my lesson; Do not purchase furniture online, as they can lie about their products without any impact.
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    Andrea Dora
    February 2, 2022
    It took a long time to arrive, but overall it's a good product. If the chair had stronger head rollers and less intense lower back rolling, I would pr...More
    It took a long time to arrive, but overall it's a good product. If the chair had stronger head rollers and less intense lower back rolling, I would prefer it. I got a very sore lower back from them, but if you sit a little better, the effect will be even better. For fluffy and tall people, this is really a great chair< I also hope to see a vibration function on it The heat effect is very good, and I like the pressure of the bag. I also hope to be able to change the intensity level in automatic mode, but you cannot. Overall, it is very worthwhile.
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    Gail
    May 21, 2024
    After being late, the device was dumped by the deliveryman at the end of my lane. When we assembled it, we noticed that none of the airbags would infl...More
    After being late, the device was dumped by the deliveryman at the end of my lane. When we assembled it, we noticed that none of the airbags would inflate, and the heat only came from the foot area, which was very hot and uncomfortable. After further inspection, we found that the entire bottom was cracked and broken, possibly due to rough packaging materials and rough transportation. The device is almost unable to function properly, with only the feet and rollers on the lower back. I am currently attempting to return the item, but the seller is trying to make me pay for the return shipping fee! Absolutely absurd. Even if it is intact, I may still return it. It's very cheap and not worth much.
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    Diana Walpole
    June 3, 2024
    Due to the heavy packaging, it is a bit difficult to assemble. The heating system is just my leg part, I can't feel it all. The intensity is okay, rel...More
    Due to the heavy packaging, it is a bit difficult to assemble. The heating system is just my leg part, I can't feel it all. The intensity is okay, relaxed, but it cannot relieve the pain. I hope it has a height adjustment. But within the budget, it is suitable for personal use.
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    Jill Whyet
    April 11, 2023
    Okay, finally received this chair on September 20th, 2012 Putting it together may be a bit frustrating, but it's okay, block it up No! It won't open! ...More
    Okay, finally received this chair on September 20th, 2012 Putting it together may be a bit frustrating, but it's okay, block it up No! It won't open! I made a phone call and the customer service representative said it was a remote control. Okay, they sent another remote control on 12/28/20... it still doesn't work. I have been making phone calls, but my luck has been bad. I really want this chair, but if they can't solve the situation quickly, I will send it back as soon as possible! If customer service can solve this problem, I will adjust my rating. Now?
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    Eve Bulwer
    July 4, 2024
    All fancy features but lack performance. I sincerely purchased this product and expect it to run and provide the experience described on . It suffered...More
    All fancy features but lack performance. I sincerely purchased this product and expect it to run and provide the experience described on . It suffered a disastrous defeat. Reducing stress and relaxing are the main reasons why we made this family purchase. Especially during these tough times. As an American disabled veteran, I make every effort to support American companies and/or even neighboring companies like you. Therefore, it is disappointing when the products provided are far below what is advertised< Defective/not operated as described: Even though the image of the person on the chair you have shows a massage mechanism at shoulder level (far below the neck), you still falsely claim that your product provides "full body massage: 8 massage neck back rollers, 50 safety airbags placed on shoulders, arms, buttocks, calves, and feet, lower back heating, and foot roller massage. I am a medium height male, and the chair will not exceed my shoulders." Your product description sets the maximum weight of the chair to 400 pounds. My wife and I weigh less than 200 pounds, and your 2.25-inch seat cushion provides almost no cushioning - the chair is hard and very uncomfortable. This is a quality issue in my book, and your request to refund me $120 to keep the product and pay an additional $350 for returning the product is insulting< Salute to for insisting that your company pay the return shipping fee to return this substandard product.
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    Regina Conrad
    June 27, 2023
    Massage chairs are not easy to assemble, but they are easy to manage. It massaged my arms and legs very well; However, I didn't feel anything on my ba...More
    Massage chairs are not easy to assemble, but they are easy to manage. It massaged my arms and legs very well; However, I didn't feel anything on my back and shoulders. I am a thin and small person, and I am surprised by how tight my arms and legs are, but not my shoulders or back. Although I am 5 feet 10 inches tall, my shoulders hardly reach my shoulders, which is the average male size. The back doesn't seem to have exerted any force either. I hardly noticed that my back was being exercised. I don't know what type of person they are targeting, but my arms and legs are very tight; I suspect that overweight users can also use it< TL; DR: It has a very good effect on the arms and legs, but it is not good enough for the back and shoulders.
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    Ingrid Fox
    August 8, 2022
    This is the third comment I have written on this chair. They keep disappearing. I don't know if it's because chose to delete negative reviews, or if ...More
    This is the third comment I have written on this chair. They keep disappearing. I don't know if it's because chose to delete negative reviews, or if manufacturers are able to invade negative reviews in some way< I have received money three times to delete my negative review. I was offered $25 for the first time to delete it. The second time is 30 dollars. The last time was 50 dollars. Of course, I do not accept this, but I am including this information here to help you understand why this chair has received such a high average rating< Br>
    Well, now let's review the chair itself:

    1. For many Americans, this chair is too small. It says this chair is suitable for people who are 6 feet 1 inch tall and weigh no more than 400 pounds. I am 6 feet tall and weigh about 210 feet. I am not suitable, and I am even far from it. When I am in zero gravity mode, it feels like I am in some strange fetal position because the leg massager cannot stretch for someone with an internal seam of 32 inches. My shoulders couldn't fit on the chair at all, so I had to put a pillow under my shoulders so that I would be pushed forward enough without hitting the sides of the chair< Regarding # 1, the drum is in a very strange position for me. For example, those used for my neck and upper back are located below my scapula. The roller is positioned for very small people< 3. The drum is a bit too sturdy. I am a muscular tall person, but the roller caused a 12 inch x 12 inch bruise on my lower back when I used it for the second time< 4. The structure of the chair is very cheap. Leather is made of elasticity, it's terrible My chair is only two months old and looks several years old due to leather stretching< The chair has a terrible chemical smell. I can only imagine the toxic chemicals used on this chair and hate to think about their impact on my health< When I tried to return the chair, they wanted $240 for shipping and restocking. Just to let you know< This is an unethical company that produces inferior products. Don't buy.
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    Cynthia Benson
    December 9, 2022
    I like the airbags on my legs and arms, but the compression time may be longer< The neck roller is useless. They are located incorrectly and should be...More
    I like the airbags on my legs and arms, but the compression time may be longer< The neck roller is useless. They are located incorrectly and should be adjusted according to the user's height< If used in zero gravity position for too long, the lower roller will scratch my coccyx.
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    0 0
    Gill Cook
    April 8, 2022
    The left arm of the chair keeps falling off. Even my contractor has seen it and tried to fix it. Take a look at other products - this one is not worth...More
    The left arm of the chair keeps falling off. Even my contractor has seen it and tried to fix it. Take a look at other products - this one is not worth it
    Helpful?
    0 0
    Lynn Romeo
    September 23, 2023
    I like the way my left arm keeps falling off. My favorite thing.
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    0 0
    Lee Hardy
    March 16, 2024
    Very, very small. I am 5 feet 11 inches, 220 pounds, my legs don't fit properly, and my head hangs behind me. If you are a little guy, this chair fits...More
    Very, very small. I am 5 feet 11 inches, 220 pounds, my legs don't fit properly, and my head hangs behind me. If you are a little guy, this chair fits you. The company you bought it from is a joke. This company and are the world's problem. The worst customer service for sellers and !
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    0 0
    Elsa Mary
    January 3, 2024
    I am not someone who hits any product. I appreciate the originality required for its existence. However. The lower back massager felt a bit uncomforta...More
    I am not someone who hits any product. I appreciate the originality required for its existence. However. The lower back massager felt a bit uncomfortable/painful, so I had to put a very thin, very soft pillow there, and then it was its paradise< Besides, it's great< My only other issue is that one of my arms was scratched upon arrival (there was no response to the email regarding this matter) and the weapon arrived separately from the host (I don't know how to transport it)< Otherwise. Great purchase!
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    0 0
    Yetta Beaufort
    June 11, 2023
    Attempting to purchase this chair is a waste of time
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    0 0
    Eunice Chapman
    May 13, 2023
    Terrifying chair. So cheap and weak. The company said I have to pay to return the goods, and the shipping cost from Atlanta University exceeds $700. T...More
    Terrifying chair. So cheap and weak. The company said I have to pay to return the goods, and the shipping cost from Atlanta University exceeds $700. This is a real scam by a Chinese company.
    Helpful?
    0 0
    Cherry Benedict
    January 5, 2023
    The discounted price resulted in very poor outcomes.
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    0 0
    Gabrielle Howard
    April 22, 2023
    I have experienced a lot of deep tissue massage from several different therapists, and this chair feels great to me; However, family members who have ...More
    I have experienced a lot of deep tissue massage from several different therapists, and this chair feels great to me; However, family members who have used this chair complain that the pressure is too high. The combination of rollers and inflatable pillows provides a complete and relaxing experience from the upper back all the way to the feet. The lack of this is in the neck and shoulders, unfortunately, for those engaged in desk work, this is a big deal< Now it's Bluetooth. not to be worth a hair. Suitable for one tenth of the devices I have tested. I tested four different Android phones, a Kindle Fire tablet, an iPad, an ASUS Chromebook, a MacBook Pro laptop, and two HP laptops, one running Windows 10 and one running Linux. These have not experienced Bluetooth issues with any other devices, but Windows 10 laptops are the only ones that can pair with this chair and maintain a long enough connection to play anything. The fact that a device can work properly indicates that this is a compatibility issue rather than a defect, but the seller cannot tell me what the Bluetooth version of the chair is or anything else useful. They blamed all nine of my devices for not being able to connect to the chair and said it works well for everyone else. I am skeptical about this< Update: 5 months after this order and dealing with numerous issues related to this product and order, the seller contacted me and offered a gift card in exchange for deleting this review as it was deemed harmful to their business. I responded to their crying stories and said that I am not willing to accept bribes to delete comments, but if they want to take measures to solve the problems I encounter in products and orders, then I am willing to modify or delete comments. After multiple people offered 7 gift card quotes in exchange for deleting my comment, I continued to argue that I was willing to edit the comment based on any efforts made to resolve my product and customer service issues. They eventually told me that they were revoking their quotes because I refused to delete the comment. Release. Terrifying seller.
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    0 0
    Bernice Raman
    January 16, 2024
    The rear roller broke down in less than a month. Since the buyer is responsible for the maintenance costs of round-trip transportation to the company,...More
    The rear roller broke down in less than a month. Since the buyer is responsible for the maintenance costs of round-trip transportation to the company, the warranty is basically useless.
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    0 0
    Maggie Christy
    February 20, 2023
    We are of average height, and the neck roller hit the back of our skull. Neck and shoulder relief are most needed, but neither can be achieved. We wer...More
    We are of average height, and the neck roller hit the back of our skull. Neck and shoulder relief are most needed, but neither can be achieved. We were informed that we had to pay to ship it back, and FedEx priced it at approximately $500 for this. We have to file a lawsuit against our credit card company.
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    0 0
    Nicola Laurie
    April 22, 2024
    I really want to like this chair. The first thing I don't like is that the massage can only reach up to half of the back. There is a lot of pressure o...More
    I really want to like this chair. The first thing I don't like is that the massage can only reach up to half of the back. There is a lot of pressure on my legs, but this chair that is 5 feet and 9 feet is too short for me. I still enjoy using it until the heater burns out when I use it! I was enjoying a massage when suddenly I smelled a terrible odor. It turns out that the electric heating element has gone out! I immediately pulled it out, it stopped melting??? The chair can still work, but without heating, I feel very lucky that the situation was not worse at that time. I thought I had a one-year warranty on , but I was wrong. When I called , they asked me to contact the manufacturer and they wanted photos of the fire. If the chair is not completely destroyed, it cannot be photographed. I would never recommend this chair to anyone. I think this is a good example, buyers should be careful, you get what you pay for. Oh, yes, when this happened, I hadn't even had this chair for 5 months!
    Helpful?
    0 0
    Anna Bobby
    May 3, 2022
    Don't waste your money. Wait until you can afford something helpful.
    Helpful?
    0 0
    Grace Henry
    January 20, 2024
    The massager changed the rules of my body's game. It solves the required area and soothes it. I hope it's a little bigger.
    Helpful?
    0 0
    Yedda Ricardo
    April 30, 2024
    Sellers should not say that the intensity of back massage is adjustable. This chair has fixed massage wheels that can rotate clockwise and countercloc...More
    Sellers should not say that the intensity of back massage is adjustable. This chair has fixed massage wheels that can rotate clockwise and counterclockwise. They won't move your back up or down, you can only increase the speed of their rotation, but this won't change the strength or intensity of your back. Only the massage intensity of the airbag can be adjusted. I hope there will be more honest sellers.
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    0 0
    Edith Darwin
    February 10, 2024
    The description states that the maximum weight is 400 pounds, but upon delivery, it is stated that 250 pounds will never be purchased because the user...More
    The description states that the maximum weight is 400 pounds, but upon delivery, it is stated that 250 pounds will never be purchased because the user is 325 years old and the chair is too small to use.
    Helpful?
    0 0
    Katherine Churchill
    May 11, 2022
    I don't like it, they haven't refunded me yet. It's been over a month now.
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    0 0
    Kelly Malthus
    June 16, 2024
    I can't overcome how much the bottom roller has dug into your lower back. This is very uncomfortable
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    0 0
    Sally Samson
    June 10, 2024
    Good luck, have this company send you all the missing parts. In addition, this massage chair will not massage your upper back. It's just for doing you...More
    Good luck, have this company send you all the missing parts. In addition, this massage chair will not massage your upper back. It's just for doing your lower back and then using airbags on your shoulders, arms, and legs.
    Helpful?
    0 0
    Pamela Sam
    September 18, 2023
    The reverse roller does not work. I returned the chair in December 2020. Until now, in February 2021, I only received the return.
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    0 0
    Freda Swift
    February 7, 2024
    Two months later, a good chair before the arm motor turned off. Returns and pick-up have been arranged, but there has been no response. More than a ye...More
    Two months later, a good chair before the arm motor turned off. Returns and pick-up have been arranged, but there has been no response. More than a year has passed, but or the manufacturer still hasn't responded.
    Helpful?
    0 0
    Arlene Grace
    November 23, 2023
    The chair is injured. We don't even use it.
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    0 0
    Susie Rhys
    November 21, 2023
    This chair is' good enough ', but if we can choose to bring it back, I will. The return shipping cost will be a fortune< So far, the biggest issue is ...More
    This chair is' good enough ', but if we can choose to bring it back, I will. The return shipping cost will be a fortune< So far, the biggest issue is the position of the neck and upper back rollers. For ordinary adults, they are too tall and there is no way to adjust them. Their position is at the bottom of the skull, which is not the optimal location for a firm massage. Sitting on a pillow can be helpful, but without a headrest, your head will tilt backwards. Therefore, you need to prepare a second pillow for your head. However, the extension time of the foot pedal is not long enough, and the roller only covers a part of the bottom. Obviously, this chair is designed for people with small feet, short legs, large torso, and thick skull. This is puzzling. Oh, I have to deduct another star because thinking about it makes me very angry< Remote control is not the best. Not scary, but not the best. It sounds like there's a small piece of plastic rolling around in my remote control. It has been like this since the first day. Sometimes the power button gets stuck. And I don't believe these modes are so different. They all seem to be random< Bluetooth is good. But it's not really necessary. I would rather they save costs and invest in making the rear roller adjustable, or even better headrests< The heater function takes some time to work, but when it works, it is good< This chair looks good. I will give it.
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    0 0
    Prudence
    November 26, 2022
    Easy to install, looks good, has music, so you can relax and listen to your favorite songs. However, after using it a few times, I noticed pain in my ...More
    Easy to install, looks good, has music, so you can relax and listen to your favorite songs. However, after using it a few times, I noticed pain in my lower back. There are four different people in my family who have the same problem.
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    0 0
    Amanda Rudolph
    February 5, 2024
    The massage chair has some good features and is reasonably priced, but it just cannot provide good massage. We regret purchasing this.
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    0 0
    Astrid Robbins
    July 23, 2023
    I only added 3 stars because:The chair is good for this money, but not suitable for tall and average people. I am 5.10 and< Also, that's the minus sig...More
    I only added 3 stars because:
    The chair is good for this money, but not suitable for tall and average people. I am 5.10 and< Also, that's the minus sign - there's nothing on the neck and upper back Massage is done in the middle of the back< The chair works great. Massage is necessary< Two years later, they gave me $20 to remove my comet, which is absolutely unbelievable for other potential cosplayers. I am very disappointed now and have changed my rating to one star.
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    0 0
    Nora Brooke
    April 19, 2023
    I bought this at the end of 2020 for approximately $1100, including taxes and warranty. Warranty is meaningless. I paid hundreds of dollars for it, bu...More
    I bought this at the end of 2020 for approximately $1100, including taxes and warranty. Warranty is meaningless. I paid hundreds of dollars for it, but I haven't been able to use this chair for three months now. The parts installed by the factory fell into my arm, and I had six contacts with the seller, but no one tried to send me replacement parts. I have sent pictures, charts, and explanations, but to no avail. I am trapped on this albatross and cannot even use it. Do not purchase from this seller!!
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    0 0
    Honey Julius
    August 1, 2022
    Considering the cost of the chair, I didn't expect it to be perfect The fact is not so. Assembling is not too difficult, only a few bolts and hoses ar...More
    Considering the cost of the chair, I didn't expect it to be perfect The fact is not so. Assembling is not too difficult, only a few bolts and hoses are needed to connect. This material feels of good quality, so it doesn't look cheap or tacky. But regarding functionality. As a reference, I am 5 feet 6 inches tall, muscular, and enjoy hard massages. The foot massage roller is also good and has sufficient strength. The calf airbag is fully inflated and feels good. The leg base can be pushed downwards to accommodate longer legs. The arm airbag is not adjusted and seems to be positioned forward, so you did not receive a good forearm massage. The inflation/expansion level of the shoulder airbags is not sufficient to truly provide pressure to the shoulders (and I am wide). The lower back/waist massage is done very well. I didn't get a massage on the middle of my back. The upper back and neck massager is too light and only feels effective in zero gravity mode. This control is not intuitive to use, and the massager timed out after 15 minutes. Therefore, if you want another cycle, the entire process will shut down, and you must leave the zero gravity position and restart. This is really the pain of the royal family. The Bluetooth speaker is working properly and easy to connect. Overall, I am not inclined to recommend this project, but I have also not been to a more expensive one and have compared the differences.
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    0 0
    Annabelle Bertram
    December 22, 2022
    It's a long story, but I waited for almost two weeks. When it finally arrived, more than two-thirds of the boxes were missing (2 out of 3 boxes) and o...More
    It's a long story, but I waited for almost two weeks. When it finally arrived, more than two-thirds of the boxes were missing (2 out of 3 boxes) and only the bottom of the chair was found. After 23 emails and 9 lies, I had to file a refund claim with
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    0 0
    Liz Surrey
    August 1, 2024
    You guys, I have to say, this chair doesn't close like other chairs in terms of pain relief. But for $900, I think they will give you a good taste. I ...More
    You guys, I have to say, this chair doesn't close like other chairs in terms of pain relief. But for $900, I think they will give you a good taste. I hope I can send this chair back because it's still new and we don't use it, so I would love to upgrade and pay more for a more sturdy chair. But all these negative reviews, as well as 3-year protection and phone and email contact support, are not working when you try to contact, so why bother If anyone can help with anything, that would be great!
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    0 0
    Adela Becky
    September 14, 2023
    It's okay, but with some improvements, it could be great. I really like all intermittent compression airbags, they seem to work very well. The zero gr...More
    It's okay, but with some improvements, it could be great. I really like all intermittent compression airbags, they seem to work very well. The zero gravity function and foot massage roller are both very good. The heat function is fair. My two issues with the chair are the controller and the roller. The controller should be backlit and provide the option to remove certain massage areas in automatic mode. These are all minor setbacks, I can handle the current configuration. On the other hand, the back and waist rollers are a real issue. Both positions are too low. The backrest/neck roller does not come into contact with the trap and neck, and is embedded deep into the chair, which is very effective. The waist/waist/low back rollers are basically unusable because they can cause pelvic pain and bruising because they are too low (regardless of your height). Every family member or friend who has tried this chair has the same complaint. The best solution is to be able to adjust each set of rollers up or down, preferably by adjusting the depth of the rollers. I am not completely dissatisfied with this product, but since I have already spent a lot of money, if I knew about the drum issue, I would spend a little more money and purchase a different product. With the current position of the roller, I will not purchase this massage chair again.
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    0 0
    Hermosa Jasper
    April 14, 2024
    The hardware attached to the chair does not match this chair. So we have such beautiful chairs, we won't stay together.
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    0 0
    Sigrid Den(n)is
    March 2, 2023
    The lower back roller has no padding. Just sitting is uncomfortable. If your height is less than 5 feet 4 inches or more than 6 feet, please find anot...More
    The lower back roller has no padding. Just sitting is uncomfortable. If your height is less than 5 feet 4 inches or more than 6 feet, please find another chair. I am 5 feet 1 inch tall, and the neck roller is located at the top of my ears. My husband is 6 feet 1 inch tall, and the neck roller is located at the top of his back< Inflating my shoulders hardly touches my shoulders, and there is no massage. My husband likes this chair, but if given the opportunity, we won't buy it again. We should like the price.
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    0 0
    Madge Vaughan
    September 22, 2022
    To make a long story short, I carried this undulating thing up two flights of stairs to assemble it, but the bottom broke and the wires were hanging o...More
    To make a long story short, I carried this undulating thing up two flights of stairs to assemble it, but the bottom broke and the wires were hanging outside. I have to plug in the wire and connect the power cord to turn it on. I think I wired it correctly, and only burned one fuse the second time it didn't melt. I spent an hour setting it up, I just wanted to deal with it, I guess
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    0 0
    Mavis Maggie
    October 31, 2022
    This product provides excellent foot and lower back massage. The distance extended by the neck roller is not far enough to do too much. I'm not sure w...More
    This product provides excellent foot and lower back massage. The distance extended by the neck roller is not far enough to do too much. I'm not sure what the airbags should do, but they have no effect on me< This is listed for people who are 6 feet 4 inches and under 400 pounds. I am 6 feet 1 inch tall and 300 years old. This is a chair with strong restrictions. I can hardly reach my arm into the massager. The heating pad is not functioning properly or is not noticeable.
    Helpful?
    0 0
    Kama Clare
    August 22, 2023
    Open and play music, but the remote control does not work, so massage is not possible.
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    0 0
    Modesty Bessie
    March 2, 2024
    For the calf area, it can be stronger and stay in the selected area for a longer period of time. Overall, it is very suitable for body friction.
    Helpful?
    0 0
    Nydia Lou(ie)
    January 24, 2022
    I usually don't write comments because to be honest, I don't have time. I will handle this nonsense. I bought this for my wife's birthday over four mo...More
    I usually don't write comments because to be honest, I don't have time. I will handle this nonsense. I bought this for my wife's birthday over four months ago. She has a problem with her back, and I think this would be a good and affordable solution. Okay, it's here, and it's very easy to set up, except that's where the fun stops. From the first day, it didn't work. Never opened. I called and they told me they would send me a new remote control. That's useless. I called and called again, and they told me to send emails with photos. None. There was no response after several weeks. It's been four months now, and my wife doesn't even want to watch anymore< I don't know what these five-star reviews are about. They are obviously robots or farms, paying people to review this. This product is absolutely garbage, no one should give this company another penny.
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    0 0
    Tess Lytton
    June 10, 2023
    This chair is too scary - please don't buy it. I can't figure out how it got so many positive reviews. Your feet cannot stretch upwards, so you must e...More
    This chair is too scary - please don't buy it. I can't figure out how it got so many positive reviews. Your feet cannot stretch upwards, so you must exert force to lower your legs while arching your neck backwards. This is the most uncomfortable massage I have ever received from one of these chairs. I realize it's cheaper than others, but having a chair that only causes pain now is unacceptable. Please do not make the same mistake as I have made before.
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    0 0
    Renata Douglas(s)
    June 12, 2022
    The weapon donor was left on the firewood in zero gravity, which is a shame. Nestle Coffee is a lively chair, and the photo on my phone is broken, so ...More
    The weapon donor was left on the firewood in zero gravity, which is a shame. Nestle Coffee is a lively chair, and the photo on my phone is broken, so I cannot send the photo
    Helpful?
    0 0
    Alma Yonng
    June 13, 2024
    Used chairs shipped from . The cost is the same as the new, larger, and better chairs sold by Best Buy.
    Helpful?
    0 0
    Sarah Aldington
    March 13, 2024
    For a chair that costs less than $1, it is a sturdy chair. Some simple adjustments will snatch this chair away at a price of $900. The lower back roll...More
    For a chair that costs less than $1, it is a sturdy chair. Some simple adjustments will snatch this chair away at a price of $900. The lower back roller is very demanding on the coccyx. The neck rollers may also not exist, and you can hardly see them there. I am 6 feet tall and the chair is still comfortable, but in zero gravity, it won't get my calves. Arm airbags are a joke. They are compressed downwards with appropriate pressure and then released after about 1-2 seconds. I hope they persist for at least 5 seconds at a time. I am not excited about the pressure of any other airbags except for the calf airbag. In summary, with a sturdy construction that allows for some minor adjustments, this chair would be a steal.
    Helpful?
    0 0
    Rebecca Adelaide
    April 4, 2023
    Due to negative reviews, I am hesitant about purchasing the product. I am glad that I have experienced all of this. I received the price I paid, and t...More
    Due to negative reviews, I am hesitant about purchasing the product. I am glad that I have experienced all of this. I received the price I paid, and the effect was very good. I will recommend it to my friends.
    Helpful?
    0 0
    Agnes North
    July 15, 2023
    This is a good chair that costs less than $1000.
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    0 0
    Denise Kingsley
    March 27, 2024
    The automatic adjustment of the foot pedal does not really work, you must push it out with your legs to truly place your calves in the correct positio...More
    The automatic adjustment of the foot pedal does not really work, you must push it out with your legs to truly place your calves in the correct position of the calf airbags. If you try to relax, it will return to its original state, almost like lying in a sitting position with your knees up and the calf airbag lower than your calves. Very uncomfortable. If the foot pedal can extend out like a recliner, your legs will be straighter, which would be even better.
    Helpful?
    0 0
    Melissa Humphr(e)y
    July 17, 2022
    As a beginner massage chair, this is a great product. I hope there will be more functions, such as kneading. All automatic functions are almost identi...More
    As a beginner massage chair, this is a great product. I hope there will be more functions, such as kneading. All automatic functions are almost identical. Overall, when it comes to pricing, this is not a bad purchase
    Helpful?
    0 0
    Valentina Newton
    February 16, 2022
    It doesn't have the ability to massage, my 5-year-old daughter can do it even better. I will only buy this chair worth 200.00 because it doesn't look ...More
    It doesn't have the ability to massage, my 5-year-old daughter can do it even better. I will only buy this chair worth 200.00 because it doesn't look like it's for work
    Helpful?
    0 0
    Alva Bertie
    March 10, 2023
    It takes about 20 minutes from delivery to actual use. Place the arms on the guide rails, screw them into place, and connect the color coded air tubes...More
    It takes about 20 minutes from delivery to actual use. Place the arms on the guide rails, screw them into place, and connect the color coded air tubes. It goes without saying. My husband and I both like this chair< Likes: Bluetooth works very well< The calf airbag is amazing< The preset program is very good. (6 options to choose from.

    My favorite is zero gravity.

    Not like:

    Only the top two buttons on the remote control light up slightly, so it's not easy if you want to use it in a dark room. I have contacted the company and they replied that it should be like this.

    The "breathing lights" on the side are almost useless because when you sit in a chair, you can't see them unless you have a mirror?

    I hope the timer is up to one hour. After half an hour, you get its benefits.
    The neck roller feels like a feather and hasn't really 'entered there'. I've tried sitting in different ways, but without luck. The filling on the headrest is insufficient. I'm 5 feet 9 feet tall and can feel the support of the chair being built. I usually just throw a small pillow back, which is very helpful< The pressure of the forearm airbag is not as high as I want< Overall, I will still purchase this chair again. We use it at home every day, sometimes even multiple times.
    Helpful?
    0 0
    Fay Webb
    September 11, 2023
    I really like this chair, but the remote control needs the button to light up.
    Helpful?
    0 0
    Poppy Broad
    January 8, 2023
    So I just got this chair, and it arrived well a whole week before the original deadline, but the only problem is that I only received half of the orde...More
    So I just got this chair, and it arrived well a whole week before the original deadline, but the only problem is that I only received half of the order, I didn't get the arm part of the chair, I've been waiting for a while, even calling, I still haven't got the arm part of the chair, so, oh, okay, I guess. Now, when this thing massages your back, there's no problem with the lower part of the back rollers, but when fully tilted, your back is really hard, but the main problem is the rollers at the top of your back, which are too high to feel like they're rolling on my skull instead of my upper back, and there's no way to adjust them, I'm 6 feet tall. So this is terrible. It is not the most comfortable chair in the world, its only benefit is "massage" (which is not so good), anything else is impossible, so as an office desk and chair, it is not suitable for this at all, nor is it just a good chair. Due to price reasons, I seized this opportunity and couldn't waste $5 to $10 on a very good chair because at that time, it was cheaper and more effective to see a sports masseur. But overall, this is a chair that can be used for massage, but it's not very good. The saying 'you get what you pay for' is always true here. So everyone, don't be surprised when you get this chair and are not very satisfied with the product. To be honest, just go see a masseur, it's cheaper and better for you. I will never buy such a chair again because it was an impulsive purchase.
    Helpful?
    0 0
    Cecilia Tate
    April 16, 2023
    I would say that this product does not provide deep massage like some other high-end products. And I noticed that the area around the neck was not don...More
    I would say that this product does not provide deep massage like some other high-end products. And I noticed that the area around the neck was not done well. However, automatic selection is easy to use and overall good.
    Helpful?
    0 0
    Roberta Leigh
    December 21, 2023
    Don't buy low-quality products with poor customer service if your feet are low. I have been trying to contact the motor to obtain labels for returns a...More
    Don't buy low-quality products with poor customer service if your feet are low. I have been trying to contact the motor to obtain labels for returns and refunds. I hope I have never received this before< After sitting in the chair a few times, I am not very satisfied with the feeling it feels on my lower back now. It seems to be stuck in a hard or insufficiently padded area. I put a bean pillow behind my waist to reduce this situation. And it didn't hurt my neck as much as I tried in the store. I am very disappointed and I would like a refund. A shipping label, I also feel very painful, now I expect to use up my gasoline to buy a box to transport it back. If they don't contact me today, I will definitely file a complaint online and may even call a lawyer soon. I can't take it anymore. Difficulty sleeping and leg pain. Someone needs to rudely request a return and provide assistance with packaging and transportation
    Helpful?
    0 0
    Antonia Hoover
    February 4, 2023
    Before I buy it, I want to try out their chairs on the showroom floor. I think this is a reasonable requirement for expensive items. Checked their web...More
    Before I buy it, I want to try out their chairs on the showroom floor. I think this is a reasonable requirement for expensive items. Checked their website and contacted us. It's in Chino, about 40 miles away. I called in advance to confirm if they were open and the address. After trying to dial 3 times, someone answered and confirmed that it was turned on. When I arrived there, the building was completely unmarked and the front door was locked. I called again and the other person answered saying it was not open. They talked to the manager and they said the showroom is another 30 miles away in Ontario. At that moment, I just reduced my losses. Where is the floor address of the exhibition hall on the website, and why is the Chino address being promoted? If this is the way they string me together when I try to buy it, then what if something really breaks. No, thank you.
    Helpful?
    0 0
    Aurora Grote
    August 31, 2022
    The overall effect is very good, with almost no effect on the neck
    Helpful?
    0 0
    Ina Bowen
    June 23, 2024
    The chair has no power cord, no manual, and a broken remote control. I paid all the money and couldn't even turn it on
    Helpful?
    0 0
    Pandora Nelson
    April 10, 2022
    Not suitable for people who are 6 feet tall
    Helpful?
    0 0
    Phyllis Fowler
    June 26, 2024
    Not covering the upper body, only the middle back for messaging purposes
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    Beverly Dolly
    March 4, 2022
    The assembly of the massage chair takes about 45 minutes - one person. Large, but not as bulky as expected. The effect is very good. The only 'negativ...More
    The assembly of the massage chair takes about 45 minutes - one person. Large, but not as bulky as expected. The effect is very good. The only 'negative' is that the neck is wide (if possible, there is no way to shrink the neck yet) and the calf massage is weak. Overall, this is a good chair that is worth the money. worth.
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    Sharon Nehemiah
    October 12, 2023
    The chair is very comfortable and the effect is very good! I hope the neck rollers are adjustable because they haven't really reached the desired poin...More
    The chair is very comfortable and the effect is very good! I hope the neck rollers are adjustable because they haven't really reached the desired point, but all other points are great! The heat and foot functions are amazing! If you have any pain, please spend 20 minutes on this chair and do some meditation, it's really great! The chair also has a cool Bluetooth speaker built-in!!
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    0 0
    Julie Wells
    May 5, 2022
    My family and I all love this product to treat our lower back pain. However, my mother and I are 5 feet 2 inches tall; 135 pounds, therefore the shoul...More
    My family and I all love this product to treat our lower back pain. However, my mother and I are 5 feet 2 inches tall; 135 pounds, therefore the shoulder airbag does not work for us.
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    Agatha Housman
    July 25, 2024
    One of the best things I bought this year!!
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    Georgia Jessie
    July 25, 2022
    I like sleep mode the most. This chair allows you to set for 30 minutes, while other chairs only allow for 15 minutes. I hope I can place the controll...More
    I like sleep mode the most. This chair allows you to set for 30 minutes, while other chairs only allow for 15 minutes. I hope I can place the controller on my left side.
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    0 0
    Blanche Zechariah
    April 10, 2023
    We bought this for the waiting room of small businesses. I hope it's a bigger chair because the photo makes you look almost swallowed up by it. The fa...More
    We bought this for the waiting room of small businesses. I hope it's a bigger chair because the photo makes you look almost swallowed up by it. The fact is not so. Nevertheless, it is still very comfortable and capable of completing tasks. I think this is a huge value for what you get. I will recommend it.
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    Enid Waters
    March 18, 2024
    When I first received this chair, it couldn't be opened. I contacted the seller and they guided me on how to repair this item< After completely ignori...More
    When I first received this chair, it couldn't be opened. I contacted the seller and they guided me on how to repair this item< After completely ignoring their poor guidance (the photo did not show how to access and repair the product), I read the product warranty and reviewed the previous content that would invalidate my warranty. I reconnected the loose connection during transportation. The chair works very well. I am disappointed with the cloth under the seat, it was torn even before I received this item< Overall, this chair works very well. Apart from minor repairs and missing guidance, my wife likes this chair And the other people sitting among them so far. My friend sat inside and was convinced to buy one for himself. My wife also likes Bluetooth function. Many times, she relaxed in the chair and fell asleep. I will definitely recommend this product to others.
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    Lesley Euphemia
    February 13, 2022
    The chair is very useful, my mother likes it!
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    Marcia Robin
    July 7, 2023
    In terms of cost, this seems to be a good product. Assembly is easy, everything is ready to use out of the box. The chair is very comfortable and can ...More
    In terms of cost, this seems to be a good product. Assembly is easy, everything is ready to use out of the box. The chair is very comfortable and can tilt smoothly to the 'zero gravity' position. The back massager is just right. I can see that some people may say they are too rough, but it's a matter of personal preference and how the body is built for the position of the rollers. I read a review that said leg boots are too short for tall people. When you lie diagonally, simply push your feet forward and they will slide out to fit your height. There are few documents, and there may be some resistance when initially pushing the foot out, so you have to accidentally discover this leg adjustment function< My only criticism is that the neck support is weak, and the massager hardly touches my neck, so they are somewhat ineffective. It also has no vibration function, which is good. As an entry-level massage chair, I think it's very cost-effective. If you want a high-end chair with richer features, you will need to pay a premium price< Also, it should be noted that the third-party seller shipped the chair. Obviously from Canada, I received a UPS tracking number. When the day it was supposed to be delivered arrived, I received a notification saying 'Your package has been delivered', but No chairs! I called UPS and found that the chair had been delivered to the UPS hosting facility in Kansas, waiting for UPS to communicate with the seller (unsure why... customs? Unpaid shipping fee? I contacted the seller through and received a response within 1-2 days that they were shipping a new chair that arrived at the correct location on time. When the first chair did not arrive and there was no direct contact with the seller, I had some doubts, but everything was taken care of and only delayed for a few days, so I am satisfied with the shipping process and the contact with the third-party seller.
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    Jocelyn Scripps
    March 9, 2024
    to update. The fabric of the foot massager has torn. My guess is that this happened from the foot massage motor< Besides, this is a mediocre product. ...More
    to update. The fabric of the foot massager has torn. My guess is that this happened from the foot massage motor< Besides, this is a mediocre product. The arm massage control is a bit clumsy because the sleeve restricts the hand movement on the remote control. The shoulders don't seem to provide too much pressure. Overall, I would say that this chair is worth more, at $550< Update: I received an email requesting that I delete my review for 2 stars. If I am willing, I have received a $30 gift card. On the contrary, I moved the rating to 1 star because now it even has more issues. Just don't buy this. I won't sell out for $30. I think I should get a full refund.
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    Odelette Spender
    August 27, 2022
    I have been using it for over a year now, and everything is fine in terms of functionality. I think this is an entry-level product that enters the wor...More
    I have been using it for over a year now, and everything is fine in terms of functionality. I think this is an entry-level product that enters the world of massage chairs. I am very satisfied with this price. I use it a few times a week for 15/20 minutes. When I sit here typing, it doesn't seem like much, but they are a great 15 to 20 minutes! I fell asleep half of the time. Take some time to assemble it This is not a game, it is well coordinated. Some plugs have problems, but the instructions sent back by the seller are easy to follow, basically just unplug and push them back. Maybe one day I'll get a $4 chair, but I bet they're not that good!
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    Joy Meredith
    August 15, 2024
    Perfectly suitable for the lower back and legs. There are many functions. Lack of upper back function and strength.
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    Venus O’Casey
    May 18, 2023
    The box was damaged during delivery, but upon inspection, everything was found to be normal after opening the packaging box of the chair. Very easy to...More
    The box was damaged during delivery, but upon inspection, everything was found to be normal after opening the packaging box of the chair. Very easy to assemble, about 20 minutes. Very comfortable, I like the zero gravity function. I'm glad I made the purchase.
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    Geraldine John
    March 14, 2024
    The back massager will not rise or fall. It is difficult to place the massager in the correct position. My wife had to place the pillow on the seat li...More
    The back massager will not rise or fall. It is difficult to place the massager in the correct position. My wife had to place the pillow on the seat like a booster.
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    Ella Bill
    December 26, 2022
    I bought it for the office and it only took a week, but everyone liked it. Compressed pillows are great - they are located in all the right places< Th...More
    I bought it for the office and it only took a week, but everyone liked it. Compressed pillows are great - they are located in all the right places< The quality seems to be good. Easy to assemble< The only reason why it's not 5-star is that it's shipped in 2 boxes with UPS - one of which I had to go to UPS B/C to pick up, and they said it weighed 205 pounds. It didn't even get close to that. It's not a big deal, but it's definitely inconvenient.
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    Tabitha Robeson
    February 4, 2023
    After a major malfunction occurred during the delivery process, please note that this product was packed in 2 separate boxes, and I finally received b...More
    After a major malfunction occurred during the delivery process, please note that this product was packed in 2 separate boxes, and I finally received both boxes. Due to poor back, my son assembled them for me. Assembly is very simple, taking less than 15 minutes< This chair has been made as promised in the post. I like the pre installed programs on the chair. It saved me time to figure out what I like and don't like. However, one thing to note - do not overuse the chair! You will experience bruising and soreness! I made that mistake, I couldn't sit on a chair for two days. I am currently limiting the use of 2 courses per day (each course lasting 15 minutes)< Another note mentioned by others - I don't like footstools located on springs that rely on you to provide pressure to keep them pushed out (for those of us who are taller). In the other chairs I have tested, the footstool is mechanical rather than manual< Another note is for those who are tall. I am 6 feet tall and weigh 280 pounds. I bought this chair, but I know it's not wide enough to fit my arms inside. Obviously, this is not a deal breaker for me. I just want others to know this fact. This chair was very comfortable, provided amazing massages (believe me when I say my back is really bad), and helped me get through the day or night. The relief provided is almost miraculous. For the price, this is a hellish chair!
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    Nelly Walsh
    July 6, 2022
    We have been using this chair in our family all along. Love Bluetooth! This is another seat in our living room, and everyone is vying for it! Great pu...More
    We have been using this chair in our family all along. Love Bluetooth! This is another seat in our living room, and everyone is vying for it! Great purchase!
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    Isabel Joel
    June 8, 2023
    Thank you, it has helped me with my pain and suffering
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    Mirabelle Finn
    November 30, 2022
    I hope my arms can receive more massages. You must be a defender to feel the pressure on your shoulders - ordinary people are too thin and don't have ...More
    I hope my arms can receive more massages. You must be a defender to feel the pressure on your shoulders - ordinary people are too thin and don't have shoulder pads. The only other drawback is that the legs have a 90 degree angle. If the knee can be straightened and not bent, it will be more relaxed. Overall, I like it! It's so relaxing, I like the heating function. You can customize your massage.
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    Nicole Burns
    September 8, 2022
    Disappointed with the upper back area. There is no neck massage at all, and compared to the lower back, the upper back is very light,
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    Dana Crane
    September 11, 2023
    Easy to assemble, daily use, very suitable for back and foot pain
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    Hulda Tobias
    February 3, 2022
    I got this massage chair during the pandemic because we couldn't go to any spa center. This chair is definitely the right choice, and it's worth the m...More
    I got this massage chair during the pandemic because we couldn't go to any spa center. This chair is definitely the right choice, and it's worth the money! The setting is completely user-friendly, but it did take me a few days to familiarize myself with the operation of the chair. The massage chair can massage your neck, shoulders, back, and feet, and has a heating function. If you want to relax after a hard day's work, don't look anywhere else.
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    Karen
    November 14, 2022
    Okay, let me start by saying that I usually don't write reviews, but because it's a lot of money, I think writing a review to help those who are consi...More
    Okay, let me start by saying that I usually don't write reviews, but because it's a lot of money, I think writing a review to help those who are considering buying this exquisite message chair would be great. I bought this chair as a birthday gift for my husband. He felt at a loss for owning his own message chair. Because of the COVID-19, he could not go to the mall and use the message chair he liked to make. Therefore, buying this chair for him is indeed a good investment. Well, this is a great chair that does everything it says except for one thing: passing on the shoulders. The rollers are mainly focused on the lower back, and as a full body message chair, I thought the rollers would move up and down from the back all the way to the neck line, and then the rollers would expand and transmit messages from both shoulders. However, it does not do so. I didn't read the description well and didn't have a clear understanding of the function of the chair. I can see that my husband is a bit disappointed because the chair didn't send a message to his shoulders, even though he will never tell me because the chair is a birthday gift, which is the only disappointing aspect of this chair. So if you want a message chair that conveys the entire back, including the shoulders, then this chair is not suitable for you. In addition, this is a chair that is perfect for your lower back, and you may need some padding or pillows as the rollers often dig deep, which can be a bit uncomfortable. But buyers always say you get what you pay for. For the price point of the chair, if you are only satisfied with the message received on the lower back, then it is worth buying. Oh, this chair is really easy to assemble, two people put it together.
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    Veronica Dorothy
    December 16, 2022
    Missing screws to complete assembly
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    Mamie Camilla
    July 15, 2023
    Not too heavy and easy to assemble. Just need more to reach the neck.
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    Mabel Gracie
    February 23, 2022
    I like this chair, it's very relaxing and the preset is also great.
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    May Raymond
    September 19, 2023
    Overall, the chair is great and I am satisfied with it, but it could be even better. Firstly, it is packed in two boxes, and our boxes are delivered a...More
    Overall, the chair is great and I am satisfied with it, but it could be even better. Firstly, it is packed in two boxes, and our boxes are delivered a week apart, so it looks terrible to see half a chair. The biggest drawback is that only the screen on the remote control will light up, so if you are in a dim or dark room, you cannot see the buttons you press.
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    Lauren Woolf
    June 19, 2022
    A few weeks later, it stopped working
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    Hedy Melville
    January 30, 2022
    Update 2-------Someone (seller, manufacturer, or affiliated company) keeps sending me emails requesting me to delete my comment in exchange for an inc...More
    Update 2
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    Someone (seller, manufacturer, or affiliated company) keeps sending me emails requesting me to delete my comment in exchange for an increasing number of gift cards (they stopped at a price of $50). I really don't like this method and hope they can improve my rating by solving my problems instead of hiding my complaints. From all the positive reviews, I really thought I got a poorly calibrated chair, and the lower back nodules were defective, which was unique to me But now I'm not quite sure. How many other critical comments are being suppressed in exchange for a small payment? My chair is working now, but without a lower back pillow, it still hurts and is not ideal, not only for me but also for anyone who tries it. I can't use it for a truly relaxing massage, but rather as a clumsy lounge chair that makes you a bit nervous< I finally contacted customer support through the contact seller option in my order. Although they are not in a hurry to return/refund, they do collaborate with me to obtain a new arm without any cost or return of defective parts. The new armrest has arrived, and it is actually connected correctly, making the chair usable. They also provided a small partial refund for my personal discomfort with this unit (apart from using the pillow I have been using, they did not offer any solution). Therefore, although I still consider this chair a bad purchase for myself, I have added one star to customer service. I still think the roller calibration on my device is incorrect, but at least now I can try some strategies to make it more comfortable, or find a new home for someone who doesn't mind extra low back/hip pressure< I am really looking forward to this chair. Delivery is easy, basic hoses and wire accessories are very simple, but from there on, the fun ends. The right arm does not have a well threaded receiver, so the bolt only enters a partial distance and has almost no support in the connection method, with one nail and one guide rail. But even if I can tolerate it, I still sit inside I have a high tolerance for pain and enjoy good deep tissue massage But the nodule at the bottom protrudes so badly that my coccyx is injured. I can only sit on them when I place the pillow in front of those nodules (or disable them in manual mode, but they still stretch out more than I think). Then, going up again, the top rollers hardly touched my neck, they were low and wide, and I used an old portable acupressure pad for a better neck massage. If you want to use your phone or controller and then re-enter and exit the arm airbag during the massage process, it can be a bit tricky to enter and exit. If it weren't that complicated and expensive, I would return it I really want to sell it in the yard now, just to get back the space in the room< I still like some parts of this chair. I do like zero gravity mode, if it has more padding/head support and I can easily stretch my legs beyond the foot massager, I don't mind just using it for napping. The airbags are also done very well, and I'm a bit surprised that they are my favorite chairs (but this may be because the wheels are too bad)< Overall, I cannot recommend this chair. I may have received a poorly calibrated device with poor quality control, but it is uncomfortable to turn on or off the power, and I cannot find any good adjustment or modification methods except for adding pillows.
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    Jodie Norton
    May 14, 2024
    My chair has been in LASY for 3 years due to the failure of the ond motherboard. The seller sent me a new one to install myself. The circuit board has...More
    My chair has been in LASY for 3 years due to the failure of the ond motherboard. The seller sent me a new one to install myself. The circuit board has failed again, and the seller says they cannot obtain the parts. Please note that these are disposable chairs
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    Clara Pope
    May 31, 2023
    Sorry, I need to send it back. Please help me tidy up my home because of the heavy weight. Thank you
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    Renee Swinburne
    August 5, 2023
    I have chronic pain and severe muscle and joint problems in my neck, back, knees, etc. I bought three massage chairs at the same time, one for each of...More
    I have chronic pain and severe muscle and joint problems in my neck, back, knees, etc. I bought three massage chairs at the same time, one for each of us. This is an entry-level massage chair suitable for our lakeside cabin. We spend the least amount of time and do the least amount of work/exercise there. The other two chairs are from the Medical Breakthrough brand, priced at over $4000 each. These went to our main residence and Florida, where we played a lot of golf. The Real Relax is an excellent basic chair. The biggest drawback I have found is that if you are over 6 feet tall, you must squat on a chair and let the roller hit the correct position on your back. Otherwise, dollar for dollar, this chair is worth it and seems to be exactly the same as Medical Breakthrough, with only some less cool features (and a few thousand dollars off the price tag). Don't let the low price tag scare away your chair!
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    Marjorie Robert
    March 6, 2023
    It doesn't work. The power button ends< My height is 5.3 feet, which is not suitable for me. If I were taller, that would be great< I want to return t...More
    It doesn't work. The power button ends< My height is 5.3 feet, which is not suitable for me. If I were taller, that would be great< I want to return the item.
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    Sylvia Abe
    July 14, 2024
    There are no hip rollers here! If I knew this, I wouldn't have bought this special chair. I request the seller to authorize a return, but I must pay f...More
    There are no hip rollers here! If I knew this, I wouldn't have bought this special chair. I request the seller to authorize a return, but I must pay for the shipping cost to Canada!! So unless you don't mind, it's okay. Can it provide more cushioning for the back? I have to buy a set of cushions.
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    Novia Onions
    November 7, 2022
    This chair is very easy to assemble and very comfortable. After 15 minutes of massage, I felt that the pain in my lower back had eased. I look forward...More
    This chair is very easy to assemble and very comfortable. After 15 minutes of massage, I felt that the pain in my lower back had eased. I look forward to using it every day!
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    Hilary Spencer
    November 1, 2023
    This chair is equipped with great features. Great, audio, zero gravity. Several programming massage modes. This price is worth it. The effect is very ...More
    This chair is equipped with great features. Great, audio, zero gravity. Several programming massage modes. This price is worth it. The effect is very good for me. My wife Phili is too strong for her. Just sitting inside is not comforting, but doing what I did well when I bought it.
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    0 0
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