CELIVESGG Upgraded Massage Chair, Full Body Massage Chair Recliner with Zero Gravity, Body Scan, Heat, Airbags, Bluetooth Speaker (Black)

(250 customer reviews)

We prioritize your convenience and comfort. Our massage chair features a retractable footstool, providing you with flexibility and allowing you to position yourself for the perfect massage experience. Additionally, the rolling wheel at the bottom of the chair enables easy mobility, allowing you to move it effortlessly around the room. For an added touch of indulgence, the chair is equipped with a Bluetooth audio connection function. Connect your favorite device and enjoy soothing music or your preferred audio while you relax and unwind.

  • Full Body Massage Chair: Covering the shoulders, hands, hips, legs and feet, it imitates kneading techniques to give you a soothing sensation all over your body, adjustable massage intensity.
  • Zero Gravity Recliner: Using the zero gravity mode, the massage chair will turn into a recliner, reducing the pressure on your heart and feeling the weightlessness allowing you to maximize your relaxation.
  • 5 New Automated Modes: give you more massage choices, equipped with Bluetooth speakers, so you can listen to a book, put one on, and enjoy your time privately while massaging and new color blocking design gives you a new visual effect.
  • Massage Rollers: 8 fixed point shiatsu massage rollers and waist heating, can function promotes blood circulation and relieves back aches and pains.
  • Packaging: Packed in one boxes, possible effectively reduce the risk of transportation damage.we have already assembled most of the parts, you just need to do is simply assemble it and it is ready to use.
Category:

Description

250 reviews for CELIVESGG Upgraded Massage Chair, Full Body Massage Chair Recliner with Zero Gravity, Body Scan, Heat, Airbags, Bluetooth Speaker (Black)

  1. Maria Norris
    October 7, 2022
    Back/waist massage may be painful, but I placed the top filling around the neck and then on the bottom back, which seems to be helpful. In addition, t...More
    Back/waist massage may be painful, but I placed the top filling around the neck and then on the bottom back, which seems to be helpful. In addition, the package was indeed delivered in two installments. Very easy to assemble, my husband's L5 intervertebral disc has been a problem for many years and he refused surgery, so this was purchased to help with back massage after standing all day at work. He really likes this.
    Helpful?
    0 0
    Wallis Harrison
    October 15, 2022
    The quality looks good. Although the airbag did not function as expected. Even with maximum force, they always release the air before I truly feel it<...More
    The quality looks good. Although the airbag did not function as expected. Even with maximum force, they always release the air before I truly feel it< It's too difficult to return, and I don't know what to do next< We have asked the seller if we can adjust the power of the airbag and may change the rating based on this.
    Helpful?
    0 0
    Chloe Adolph
    March 25, 2024
    Don't buy it. I hope to pay more attention to the comments. The item arrived damaged and not functioning properly. The lower massage device cannot mov...More
    Don't buy it. I hope to pay more attention to the comments. The item arrived damaged and not functioning properly. The lower massage device cannot move normally. Still in a very painful position< The control unit was damaged during transportation. Unable to install correctly< The seller has never responded to my first request for a solution. Bring in the second one. If any operation is completed, an update will be made< Avoid it.
    Helpful?
    0 0
    Beatrice Black
    March 11, 2024
    It's been over a month now, and I've only used it about 10 times with my girlfriend. The legs are the best part, but the upper body is basically non-e...More
    It's been over a month now, and I've only used it about 10 times with my girlfriend. The legs are the best part, but the upper body is basically non-existent, overall it is a decent space pig. I won't recommend it to anyone unless you just want to take care of your lower body. In addition, shoulder airbags are very weak and they hardly squeeze you, making you feel like they are a cheap product. For the price, this is understandable, but it just doesn't seem to bring you that much profit. However, for everyone, this is just my opinion.
    Helpful?
    0 0
    Lillian Alerander
    December 6, 2022
    I think the foot rollers should come out more - extend them out longer, they will become shorter, the shoulder airbags won't touch me at 5 "81/2, mayb...More
    I think the foot rollers should come out more - extend them out longer, they will become shorter, the shoulder airbags won't touch me at 5 "81/2, maybe they may touch someone who is 6 feet (?) tall, because I have metal pillars on my back, I can't use the bottom rear rollers, the rollers become harder if they are soft - maybe... I like this chair, it's comfortable, compatible, and the color is good. I can sit inside forever. However, my white chicken legs require more leg pressure. But it feels great
    Helpful?
    0 0
    Phoenix Pearson
    February 14, 2023
    The chair looks good. The biggest problem is that there is no padding at the position where the drum is located. Must try to set up in order to find w...More
    The chair looks good. The biggest problem is that there is no padding at the position where the drum is located. Must try to set up in order to find what; Suitable for you.
    Helpful?
    0 0
    Rosemary Quiller
    August 13, 2023
    It is best to use the chair in zero gravity mode with the heating turned on.
    Helpful?
    0 0
    Betty Taylor
    August 25, 2022
    I bought two for myself and my wife. They only move to a zero gravity position, so you cannot comfortably watch TV in them. If you don't place the pil...More
    I bought two for myself and my wife. They only move to a zero gravity position, so you cannot comfortably watch TV in them. If you don't place the pillow on the back roller, the back roller will scratch your back. I think you're getting old or just someone who doesn't want bruises on your back, so I would avoid using this chair. I think it's best for us to only buy a vibrating lounge chair. It is also very difficult to use Bluetooth independently when you have two Bluetooth devices< Save your money.
    Helpful?
    0 0
    Vita Titus
    October 14, 2022
    It is creating noise. The display screen stops working. I have contacted the seller for support, but have never received a response.
    Helpful?
    0 0
    Erin Wordsworth
    August 21, 2022
    This chair is not suitable for tall or burly people. The only available modes are foot, calf, upper back, and lower back massage modes.
    Helpful?
    0 0
    Tina Rutherford
    January 22, 2022
    Here are a few reasons why you should not purchase this chair:1. Even at the lowest setting of 2, the pressure of the airbag on the legs is very tight...More
    Here are a few reasons why you should not purchase this chair:
    1. Even at the lowest setting of 2, the pressure of the airbag on the legs is very tight (almost crushing
    ). Without head support/pillow
    3. If the chair or device is not turned off, it is impossible to turn off the stupid Bluetooth/speaker
    4. In zero gravity mode, the legs do not stretch far enough. You are sitting almost in a tilted position
    5. The heater has become very hot and cannot be turned off. It can either be opened or closed< 6. The remote control button does not light up It's hard to see buttons in the dark, I've used many massage chairs before, but this one won a trophy for its silly design< I have seen all these negative comments, and I think no, I should be fine. Attention should be paid
    Helpful?
    0 0
    Hedda Roy
    September 28, 2023
    This massage chair is too scary, it hurt my back and didn't massage properly. I have tried multiple times to contact the seller for a return, but they...More
    This massage chair is too scary, it hurt my back and didn't massage properly. I have tried multiple times to contact the seller for a return, but they have never responded< Now, I lost money on that massage chair and it cost me over 400 dollars to return it< Don't waste time and money on that massage chair.
    Helpful?
    0 0
    Page Motley
    June 13, 2024
    The chair didn't even fully appear, some parts were lost, so it ultimately wasted time and money
    Helpful?
    0 0
    Laurel Emerson
    April 28, 2023
    I'm so excited to have this chair. Setting up is simple and fast, with good instructions. After about 30 minutes of use, the chair will not tilt back ...More
    I'm so excited to have this chair. Setting up is simple and fast, with good instructions. After about 30 minutes of use, the chair will not tilt back to its normal position from zero gravity. Now I have to pay the shipping fee to repair it. So overall, it's very disappointing, I don't think I need to spend $100 on shipping back after 30 minutes of use. I will look at some better models, and I may return them instead of fixing them.
    Helpful?
    0 0
    Virginia Sweet
    February 28, 2024
    For $1000, I would say its price is slightly higher. However, I am still somewhat satisfied!! Let's maintain a positive attitude! The massage function...More
    For $1000, I would say its price is slightly higher. However, I am still somewhat satisfied!! Let's maintain a positive attitude! The massage function feels good and effective< It won't be very comfortable unless you use the massage function. I thought that when I wasn't using the massager, I could watch TV inside and assemble it easily, but one of the screws could only be partially screwed in. However, it is still effective Unfortunately, it smells chemically strange, like Chinese sweatshops or something else. The package has polystyrene foam, so now I have to clean a million small pieces of polystyrene foam on the floor< Overall rating 3.8/5 stars
    Helpful?
    0 0
    Elsie Margery
    March 3, 2023
    The drum is not suitable for the back at all!! There is no way to adjust it. If you send the chair back, you will need to pay for the shipping fee!!
    Helpful?
    0 0
    Marina Judith
    October 11, 2023
    I would like to wait a moment before writing the comment. It has been four months now, and I have never regretted this purchase. I use this chair almo...More
    I would like to wait a moment before writing the comment. It has been four months now, and I have never regretted this purchase. I use this chair almost every day because my profession involves standing all day and working 12 hour shifts< My favorite feature is foot massage! I also like heat and lower back massagers< The neck massager is not effective, and I almost never use arm airbags< My biggest complaint is that the neck massager and remote control buttons don't light up. The remote control will light up to display which components are in the on state, but if you want to increase heat or turn off functions, you must remember the position of the buttons< Overall, I have recommended this chair to a group of people. I like to sit inside and use it every day. No regret!
    Helpful?
    0 0
    Dolores Dobbin
    December 11, 2022
    The chair is packed in two boxes. Coming out of the box, this chair is very easy to assemble and only took less than 20 minutes. To our surprise, acco...More
    The chair is packed in two boxes. Coming out of the box, this chair is very easy to assemble and only took less than 20 minutes. To our surprise, according to the pictures on , this chair is smaller than expected. The only downside is that I am 6 feet 4 inches and my wife is 5 feet 4 inches, and we both agree that the neck massager cannot massage our necks very well. We also hope that the buttons on the controller can light up.
    Helpful?
    0 0
    Gladys Coleridge
    December 30, 2023
    This chair is easy to install and looks good, but the problem is that the massage head is not working properly, which is why I gave it three stars.
    Helpful?
    0 0
    Merry Jenny
    December 2, 2023
    This chair is really good at massage, the only downside is that sitting alone on it is uncomfortable. I hope it has more buffering and wider. It's rea...More
    This chair is really good at massage, the only downside is that sitting alone on it is uncomfortable. I hope it has more buffering and wider. It's really expensive, I think they could have done it.
    Helpful?
    0 0
    Lena O’Neil
    October 25, 2023
    Overall, it worked as expected for several months before being trapped in zero gravity during the warranty period. It's difficult to handle and commun...More
    Overall, it worked as expected for several months before being trapped in zero gravity during the warranty period. It's difficult to handle and communicate with customer service - they spent several months sending us new circuit boards without explanation. The circuit board has been installed, but it still cannot function properly. I'm afraid we're stuck in a new massage chair that's not working properly, because I'm not sure how you'll return this thing? I will purchase such products locally, and returns and customer service are worth it at any price increase!
    Helpful?
    0 0
    Nancy Browne
    June 28, 2024
    I have contacted the seller, but they have not yet provided me with a solution to this issue. After buying this chair for 6 months, it started making ...More
    I have contacted the seller, but they have not yet provided me with a solution to this issue. After buying this chair for 6 months, it started making a lot of noise and couldn't be used.
    Helpful?
    0 0
    Eudora Theresa
    January 24, 2024
    The best part is foot massage. The roller will not hit the shoulders/top of the back, so there is not much relief there. The lower back roller sometim...More
    The best part is foot massage. The roller will not hit the shoulders/top of the back, so there is not much relief there. The lower back roller sometimes feels painful. We usually add a pillow. I started making loud noises about a month ago, but stopped and started working as expected again. The foot massage with heater is great! I just hope that the other rollers can also work properly.
    Helpful?
    0 0
    Elizabeth Aldridge
    November 4, 2022
    This product has no problems and the effect is very good However, for people over 6 feet, this is not very comfortable. Do not massage the upper back/...More
    This product has no problems and the effect is very good However, for people over 6 feet, this is not very comfortable. Do not massage the upper back/neck. But this is not a bad product, it's just not what I expected
    Helpful?
    0 0
    Eileen Garcia
    January 26, 2022
    We purchased this chair for our office and received it in April 2021. It has stopped working - it is now November 2021. I called customer service, sen...More
    We purchased this chair for our office and received it in April 2021. It has stopped working - it is now November 2021. I called customer service, sent emails, and even tried the chat option. Customer service has always been terrible!! If I could give it less than one star, I would. It's really disappointing. I am tired of having to call for help on expensive products that are even less than a year old. It feels like we're running around< Never buy this as a gift during this holiday.
    Helpful?
    0 0
    Judith Tout
    April 19, 2022
    I like this chair, zero gravity is great. The top rollers don't even touch my back or neck, so they are useless to me. I am 6 feet tall, so this chair...More
    I like this chair, zero gravity is great. The top rollers don't even touch my back or neck, so they are useless to me. I am 6 feet tall, so this chair may be designed for short people
    Helpful?
    0 0
    Natividad Petty
    June 14, 2023
    This item does not have a fuse, so it cannot be operated. I called the manufacturer twice, but they never answered. I finally went to an electronics s...More
    This item does not have a fuse, so it cannot be operated. I called the manufacturer twice, but they never answered. I finally went to an electronics store and bought a fuse. Not playing!
    Helpful?
    0 0
    Ann Service
    April 4, 2023
    The roller cannot be adjusted according to the height of the ORRSON in the chair. I am 5 feet 4 inches and my husband is 5 feet 10 inches. The shoulde...More
    The roller cannot be adjusted according to the height of the ORRSON in the chair. I am 5 feet 4 inches and my husband is 5 feet 10 inches. The shoulder/back roller hit the middle of the head to the bottom of the skull. The control does not have backlight to view the control. I do like that you can manually select the content you need. I like airbag compression! If I had to do it again, I would save more time to buy a drum that you can adjust the height of.
    Helpful?
    0 0
    Elvira Kent
    July 16, 2022
    Okay, I just received my chair, or should I say my part of the chair. When I purchased this, I also bought a 3-year protection plan that started even ...More
    Okay, I just received my chair, or should I say my part of the chair. When I purchased this, I also bought a 3-year protection plan that started even before I received some of the chairs. So far, I am very disappointed! I hope I can enjoy my chair before Christmas!
    Helpful?
    0 0
    Frederica Julian
    November 12, 2023
    A very good chair that can relieve the pain in my back.
    Helpful?
    0 0
    Emily Dewar
    September 11, 2023
    I purchased this message chair after assembly in July 2018. It is effective< But after a few times, I felt a back injury, which I think is a mechanica...More
    I purchased this message chair after assembly in July 2018. It is effective< But after a few times, I felt a back injury, which I think is a mechanical problem< After that, I hardly used it< Today, I tried to reassign it to the basement. When I removed the accessories, I found that the fabric cover was broken< I found that there is a missing message ball< Because I never dismantle it after purchasing, I believe the message ball is gone when it arrives at my house< Here, I am trying to purchase a replacement message ball, but it seems to be unavailable< It has now become a big garbage< I feel very sad.
    Helpful?
    0 0
    Louise Hansom
    August 12, 2024
    The working principle of the chair is the same as claimed. The heating function may be stronger< Easy to assemble. The zero gravity position should be...More
    The working principle of the chair is the same as claimed. The heating function may be stronger< Easy to assemble. The zero gravity position should be moved back a bit.
    Helpful?
    0 0
    Ethel Max
    November 18, 2023
    Please don't waste your money. This chair didn't do anything. It's not powerful at all. The strongest 'massage' falls like nothingness. I regret buyin...More
    Please don't waste your money. This chair didn't do anything. It's not powerful at all. The strongest 'massage' falls like nothingness. I regret buying this.
    Helpful?
    0 0
    Belinda Crichton
    August 21, 2022
    Treat it as a Christmas gift. She likes it. I can assemble it, not so hard. Screw in 2 bolts and insert 6 wires. Simple remote use
    Helpful?
    0 0
    Yvonne Strong
    July 27, 2023
    The chair had a defect when it arrived. It has arrived less than a month ago.
    Helpful?
    0 0
    Erica Powell
    July 4, 2023
    The box was really broken when it arrived, so I was worried it might break, but thankfully, it didn't. They just left it in the lane, the picture is o...More
    The box was really broken when it arrived, so I was worried it might break, but thankfully, it didn't. They just left it in the lane, the picture is on the box. I was even at home, but they didn't even honk their horns< I only have 5 feet, I can take it out together. The air cushion should not reach my shoulders. If I sit on a low pillow, my arms will not be able to touch the cushion. Foot massage extends, so it works for me and my 6-foot husband (the gift is for him). He took off the backrest cushion because he thought it prevented the roller from really contacting the muscles - I found it too painful, but due to the size difference, it also didn't roll in the same position on my back< So far, he really likes it - we will see how often he uses it regularly< Update: If you are 5 feet 1 inch or shorter, your arms and shoulders are useless. You must sit on the pillow, otherwise the rear roller will get stuck on the back of your head, making it impossible for your arms to reach the armrest. My shoulders are not wide enough, and the shoulder airbags cannot catch me. The foot rollers and calf airbags are great, although the waist and back have not reached the correct position, the feeling is still very good. I hope the speaker is on the headrest, but I prefer zero gravity and a heater. I use it at least 3 times a week
    Helpful?
    0 0
    Mona Delia
    March 23, 2023
    This is a comfortable chair that feels really good when everything is turned on.
    Helpful?
    0 0
    Bblythe Lawrence
    May 25, 2022
    I hope my legs can click into place instead of feeling like an accordion
    Helpful?
    0 0
    Janet Gold
    December 31, 2022
    This massage chair is not enough to truly relieve anyone, and I have listed the reasons below (not only my opinion, but also my other family members)<...More
    This massage chair is not enough to truly relieve anyone, and I have listed the reasons below (not only my opinion, but also my other family members)< Fit/Quality: Great. This is where the complement stops< Comfort: Oh my< Rollers: They do not adjust up/down, so you must reposition your body to reach the correct position. If you don't do this, they will get hurt. I am 5 feet 11 inches tall, and my lower back is massaged with a roller, while my upper back is massaged with a roller without any massage. I have to move to get my shoulders or neck. In the zero gravity position, the lower roller is very painful, piercing my body like a toothpick. The foot roller actually did nothing. The leg section is spring-loaded, which means you must apply pressure downwards to slide it down. This kind of pressure is necessary throughout the entire process. It won't lock in place, so it's the opposite of relaxing< Airbag: Although airbags exist, they are useless. The arm airbag will not actually compress your forearm. The hip airbag will not come into contact with anything. The calf airbag only works when the calf muscles are large. The shoulder airbag hardly touches my shoulder, which is very wide< Sound system: It has a Bluetooth speaker, but it is located at the bottom of the chair at the head level (most people sit on massage chairs). The sound is decent, but lacks clarity.
    Helpful?
    0 0
    Ruth Bacon
    July 2, 2024
    It was damaged during delivery, and the side was not connected to the chair. The assembler said this was not part of what he should do, he should just...More
    It was damaged during delivery, and the side was not connected to the chair. The assembler said this was not part of what he should do, he should just connect the bottom to the top and divide it into two parts, two boxes
    Helpful?
    0 0
    Athena Clapham
    June 16, 2023
    So small. It says 6 feet 1 inch and 400, I'm 6 feet 350 inches, it can't fit. It's also a nightmare experience! They tried to make me pay to have it s...More
    So small. It says 6 feet 1 inch and 400, I'm 6 feet 350 inches, it can't fit. It's also a nightmare experience! They tried to make me pay to have it shipped back. My arms can't even fit in, the roller can only reach the middle of my back, and it can't even reach my neck. Don't buy a terrible massage chair. Absolutely ridiculous! It is also the worst customer service in history. It comes from a third-party seller, so great, it won't help you with returns.
    Helpful?
    0 0
    Ula Thomson
    January 22, 2023
    We bought this particular chair because its rated weight is as high as 400 pounds, while my husband, although not even close to 400 pounds, is a tall ...More
    We bought this particular chair because its rated weight is as high as 400 pounds, while my husband, although not even close to 400 pounds, is a tall man. It's both high and wide. We have checked the dimensions on the specification sheet and believe that it is suitable for this chair. We were wrong. His shoulders are not suitable, and his head is sitting above the top of the chair. He looks very uncomfortable in the chair. The attempt to return the chair was not smooth. Firstly, the box arrived in a tattered state and was left in the snowdrift in front of our garage. Fortunately, the chair itself is in good condition and not damaged. We cannot use that box for repackaging and returns. If you wish to return the item, you must pay the shipping fee in advance and there will be caviar. If the chair is in poor condition, they may not provide a full refund. We have tried multiple times to call the customer service hotline for this chair manufacturing company, but no one answered. We actually just want to see if they have a bigger chair, our plan is to buy a second chair because it works well for my smaller frame. However, as they are not answering the phone and I am not satisfied with their delivery or return process, we will find a second chair elsewhere.
    Helpful?
    0 0
    Donna MacPherson
    April 27, 2024
    Elenker (seller)I initially liked this chair, but as it was still under warranty, it began to make moaning sounds. I contacted the seller and attempte...More
    Elenker (seller)

    I initially liked this chair, but as it was still under warranty, it began to make moaning sounds. I contacted the seller and attempted to initiate a service call. I received instructions to dismantle the components of the chair, take photos and send them to them, and I did it. I finally realized that the seller dragged out this trick to make me feel frustrated, so I gave up. A series of emails and photos were sent to them, but they did not follow up at all. I did not attempt to arrange a service call, nor did I explain why they asked me to dismantle the chair, which is clearly not only within the factory warranty period, but I also purchased an extended warranty provided by through Asurion. If you expect them to fulfill any warranty, then purchasing from Elenker (seller) is very risky< Buyers, be careful!!
    Helpful?
    0 0
    Debby Gibbon
    January 28, 2024
    Ten days have passed So far, everything is fine. Don't be too noisy, everything should proceed as described. You can use a blanket as a cushion to fin...More
    Ten days have passed So far, everything is fine. Don't be too noisy, everything should proceed as described. You can use a blanket as a cushion to fine tune the strength< The shoulder area is not particularly impressive, but overall I am very satisfied with the purchase. Completely worth it.
    Helpful?
    0 0
    Jacqueline Leacock
    June 13, 2023
    It is easy to assemble and use, comfortable, and helps you relax and even fall asleep< Even if you press the shoulder button, it won't massage your sh...More
    It is easy to assemble and use, comfortable, and helps you relax and even fall asleep< Even if you press the shoulder button, it won't massage your shoulders.
    Helpful?
    0 0
    Riva Burne-Jones
    June 11, 2022
    I think I should pay more attention to the comments that say 'airbags are useless', and for those who are used to real massages, this chair doesn't re...More
    I think I should pay more attention to the comments that say 'airbags are useless', and for those who are used to real massages, this chair doesn't really do anything. So for reference only, airbags are useless!! If I could exchange it for a more expensive model that can actually massage and only pay the price difference, I would. It's my fault for buying such a large item without first finding one that I personally tested. Very disappointed, but maybe I can find someone to buy this so that I can buy a better chair
    Helpful?
    0 0
    Cheryl Lancelot
    July 9, 2023
    There is not much difference between the six automatic modes. I bought this chair thinking it had yoga stretching mode, but I don't feel any stretchin...More
    There is not much difference between the six automatic modes. I bought this chair thinking it had yoga stretching mode, but I don't feel any stretching. I could have bought the same type of chair for less money< Unable to turn off Bluetooth on this chair. Therefore, it sometimes links to nearby devices and suddenly starts playing sound. The seller responded and suggested either providing me with a replacement motherboard or disabling Bluetooth on the current motherboard, and I chose the latter. The seller has provided a refund of $100 for the lack of this feature< Considering its weight and the inconvenience we have experienced in moving and installing it, we will not return it. But I just want to leave this comment as a warning to future buyers. I hope you find it useful.
    Helpful?
    0 0
    Victoria Curme
    May 26, 2023
    I don't know how this product got such good reviews, because it's definitely garbage. From the moment I saw the "American Design" statement on the sid...More
    I don't know how this product got such good reviews, because it's definitely garbage. From the moment I saw the "American Design" statement on the side of the box, I knew I had made a terrible mistake. Assembling is not difficult, but it requires some operation, lifting, and placing on the floor to see the connection. Once it starts and runs, the situation will only get worse. The motor on it buzzed, giving me an instant headache. I'm not joking. Wearing it for more than a while can cause physical pain. The arm and calf airbags that were supposed to compress the limbs were almost not inflated. The remote control didn't actually do anything I could distinguish, except for turning off and turning on the device< Then there is the absurd thing, which is to return this piece of garbage. In a warehouse in California, there were rough instructions to mail the chair to "Vick" without a surname or company name, purely for the pleasure of repackaging the item and delivering it to UPS. The back was not good, and when the package was refused delivery, I had to deal with their support staff for more than 20 days. This luxury item cost me money and time, and I can never come back.
    Helpful?
    0 0
    Frances Lucas
    May 23, 2023
    The Real Relax chair was equipped with a confusing remote control before the chair completely died Phone # and address are no longer valid!! I am disa...More
    The Real Relax chair was equipped with a confusing remote control before the chair completely died Phone # and address are no longer valid!! I am disabled and now I have to repackage in some way for pickup. Thank God, I ordered it from for a refund.
    Helpful?
    0 0
    Candice Davy
    July 13, 2023
    Editor's update: I recently went home for spring break, and thankfully, I found that the second part of the chair has arrived. Unfortunately, the cont...More
    Editor's update: I recently went home for spring break, and thankfully, I found that the second part of the chair has arrived. Unfortunately, the control device is not a panel like the one shown in some photos, but a wired controller, and when it arrived, the screen was severely damaged. However, I cannot blame the company for this; That is likely the company that transported it< However, the manual is almost useless and seems to indicate a model that is different from the one I received; However, assembly is not so difficult, and despite the broken screen, control is still effective. Besides the poor quality of Bluetooth speakers, it can also meet your expectations For a product priced at $1100. Do as you please< The reason why the review score has not changed is that due to difficulties, I have been contacted multiple times requesting to change or delete my review for the $20-30 gift card. This behavior is quite detestable; Not sending/refunding a portion of the fee before requesting an update on the comment, and most importantly, the amount provided is insignificant compared to the product price, even less than a small fraction of the cost of sending it back to them. So in this situation, no, absolutely not, I won't change my comment score or delete it. If I hadn't received multiple emails like this, you might have received three or two stars, but given this behavior, I must advise any potential buyers to exercise due caution<
    - Original Comment -

    My package arrived today - apparently in a box.
    . I got the left panel! I got the right panel! But I seem to have missed the real chair. I spent 30 minutes talking to UPS and they said they only have one box, so unless it's loaded onto a second truck today, I will seek a refund if it's not within the maximum legal scope.
    Helpful?
    0 0
    Lilith Eugene
    January 26, 2024
    This is pretty good I am 6 feet 1 foot tall and weigh over 300 pounds. It supports me well, but my arm is not suitable for a massager. My back, should...More
    This is pretty good I am 6 feet 1 foot tall and weigh over 300 pounds. It supports me well, but my arm is not suitable for a massager. My back, shoulders, legs, and feet feel very good. If you are a tall person and don't worry about arm massagers, then buy this heavy-duty chair
    Helpful?
    0 0
    Jenny Felton
    April 13, 2023
    How dissatisfaction is weaker than my preferences
    Helpful?
    0 0
    Mildred Price
    June 2, 2023
    The massage pressure and airbag pressure are not strong. If you prefer deep massage, this is not a suitable chair for you. The foot rollers are good, ...More
    The massage pressure and airbag pressure are not strong. If you prefer deep massage, this is not a suitable chair for you. The foot rollers are good, but the rest of the chair is not very good. If you want to return the item, you must pay for shipping, which is 250 pounds to Canada, so you can imagine the cost. I am very disappointed, I should know that the cost is unbelievably good.
    Helpful?
    0 0
    Stacey Eddie
    March 5, 2024
    I am excited about this product. Very easy to unpack and assemble. But a nightmare has arrived. The left arm airbag is not functioning. Whoever says t...More
    I am excited about this product. Very easy to unpack and assemble. But a nightmare has arrived. The left arm airbag is not functioning. Whoever says this is good for tall people is completely wrong. I don't even think I'm very tall, only 5 feet 10 inches and 174 pounds. You cannot lie down with your legs straight. Your knees are still bent. I want to like this product. But it seems that they are only suitable for people who are 5 feet 5 inches or less. If you are over 5 feet 7 inches, please continue moving forward. This is too small. Return this product.
    Helpful?
    0 0
    Mandy Hodge
    July 9, 2023
    The massage chair delivered doesn't look new, it's damaged and the color has peeled off
    Helpful?
    0 0
    Betsy Edmund
    October 26, 2023
    Update: The company has sent me a brand new host for free. I don't even need to return the old device, it would be painful depending on its size. I'm ...More
    Update: The company has sent me a brand new host for free. I don't even need to return the old device, it would be painful depending on its size. I'm glad they chose to do it this way instead of sending me the parts for self repair. For this reason, my rating has been changed from 1 star to 4 stars< Within the first month, the neck massager almost stopped working. When it really works, the mechanism on the right side of the neck massager begins to make terrifying sounds, as if it skipped the track it should have opened and eventually became completely out of sync. That being said, I just sent a message to the company and we will see how they respond. If they send me a new upper institution instead of my chair, I will change my rating. I've heard of nightmares about returns, and it seems like it can be easily unplugged and unscrewed/screwed in, so I hope that's the case. I will update my comments accordingly.
    Helpful?
    0 0
    Angela Halifax
    March 27, 2024
    A decent price, simple setup, but very disappointing in terms of neck and back relief effects. I like deep tissue massage. This chair lacks active mas...More
    A decent price, simple setup, but very disappointing in terms of neck and back relief effects. I like deep tissue massage. This chair lacks active massage on my back and has no effect on my neck. For a person of average height, this chair is still acceptable. For petite or larger individuals, this chair can be quite wasteful.
    Helpful?
    0 0
    Valerie Hobson
    June 13, 2022
    Only one component is working because the screen and remote control are broken. We are waiting for the seller's response.
    Helpful?
    0 0
    Xenia Middleton
    January 12, 2022
    Half of the functions are not working
    Helpful?
    0 0
    Linda Louise
    January 19, 2022
    It's not any cheaper or better than what I've used before. The neck roller is too high. No percussion massage, only kneading. It has no Bluetooth, no ...More
    It's not any cheaper or better than what I've used before. The neck roller is too high. No percussion massage, only kneading. It has no Bluetooth, no voice control, no LCD control It's just a massage chair. In the two months I owned it, it ran well, but I thought spending a little more money would make me spend a little more money, but that's not the case
    Helpful?
    0 0
    Paula Rhodes
    November 14, 2022
    For many years, I have had back problems and thought it might be helpful. Miracle therapy is not, but it is very relaxing and helpful on some very bad...More
    For many years, I have had back problems and thought it might be helpful. Miracle therapy is not, but it is very relaxing and helpful on some very bad days. Overall, it is a good product within its price range.
    Helpful?
    0 0
    Heloise Rayleign
    December 11, 2023
    Hi Chair "opens the voice command, it is very sensitive to any conversation and even opens when we are not in it Cannot disable voice commands or redu...More
    Hi Chair "opens the voice command, it is very sensitive to any conversation and even opens when we are not in it Cannot disable voice commands or reduce volume< Neck massage cannot extend far enough to massage my neck, even under zero gravity tilt< An air massage pillow at the waist won't inflate
    Helpful?
    0 0
    Hannah III.
    July 10, 2023
    I really like this chair, especially since the price looks very reasonable. One of the reasons why I purchased this special chair is voice control. I ...More
    I really like this chair, especially since the price looks very reasonable. One of the reasons why I purchased this special chair is voice control. I absolutely regret it now! The voice prompt of the chair keeps on and starts the chair even without anyone speaking! We had to unplug the chair in the end because it was driving us crazy! So now we have to insert it every time we want to use it, which is a bit annoying, but it's better than using it casually.
    Helpful?
    0 0
    Leila Walker
    April 9, 2024
    It works very well from the feet to the middle of the chest and head, but the top roller massage of my scapula is not very effective. I really can't f...More
    It works very well from the feet to the middle of the chest and head, but the top roller massage of my scapula is not very effective. I really can't feel it, that's why we bought this chair. I had to push back hard to feel the roller, but the manual said not to do so, so it didn't achieve its purpose. But it works fine, and if it massages my scapula, I would love it even more. It also points out that it is suitable for people under 6 feet, my friend is 6 feet tall and he cannot fully stretch his legs. The airbags feel great on my legs, arms, and thighs, but I'm not wide enough to feel the shoulder bags. My next purchase will be a chair that I have actually sat on before making a decision.
    Helpful?
    0 0
    Natalie Priestley
    November 9, 2022
    Easy to assemble and of good quality. Relax at the end of the day!
    Helpful?
    0 0
    Tobey Gray
    December 27, 2023
    This chair is very suitable for my family. We use it to sit, massage our feet, shoulders, and back, suitable for napping. I am too young to fit this c...More
    This chair is very suitable for my family. We use it to sit, massage our feet, shoulders, and back, suitable for napping. I am too young to fit this chair, so I request a return. However, the seller's response is not very sensitive. The return shipping cost is very expensive, almost equal to the amount you spent on the purchase. This chair runs well and there are no issues with assembling the parts. Overall, I would recommend comfort and quality to friends, but please make sure to measure before purchasing.
    Helpful?
    0 0
    Maud Strachey
    December 9, 2022
    I have tried many massage chairs, and this product can compete with top brands, but the price is affordable. My wife and I are very satisfied with thi...More
    I have tried many massage chairs, and this product can compete with top brands, but the price is affordable. My wife and I are very satisfied with this chair.
    Helpful?
    0 0
    Ivy Turner
    July 19, 2024
    This chair has multiple airbags that can be compressed tightly, as well as a bunch of rollers for your feet and upper and lower back. If needed, it al...More
    This chair has multiple airbags that can be compressed tightly, as well as a bunch of rollers for your feet and upper and lower back. If needed, it also provides thermal massage. The best feature is the zero gravity mode, where the chair can lie completely backwards, placing you in a very comfortable position. I recommend this chair, especially after reviewing other chairs.
    Helpful?
    0 0
    Lucy Marshall
    October 29, 2023
    Great chair - the airbags on the hips and shoulders have limited use and break after a few uses. The reason for the low rating.
    Helpful?
    0 0
    April Brewster
    September 11, 2022
    According to the price, this product is very good. This may not be the best, but it provides you with what was promised. I would have given it a 4-sta...More
    According to the price, this product is very good. This may not be the best, but it provides you with what was promised. I would have given it a 4-star rating, but I would like the manufacturer to do some work as a suggestion. The noise of the air pump can sometimes be annoying. It will generate more noise
    2. It is not effective on the back and shoulders

    , otherwise it works well on the legs, with excellent zero gravity and heating functions.
    < It looks very smart, and this product is also very good, with Bluetooth function
    Helpful?
    0 0
    Ophelia Edison
    April 26, 2023
    My brothers and I bought this as a Mother's Day/birthday gift because she has been requesting a massage chair for a while. We surprised her, she and m...More
    My brothers and I bought this as a Mother's Day/birthday gift because she has been requesting a massage chair for a while. We surprised her, she and my gang members both liked it< Although it may not be of the best quality (one of the air pumps used for the buttocks is already broken), it can still perform its job and has many excellent features, including Bluetooth and zero gravity< Otherwise, we like the product and we believe it's worth it for the most highly rated chair in its price range!
    Helpful?
    0 0
    Gustave Partridge
    June 1, 2022
    We have one at work and really like it. We bought one at home. Very comfortable, especially after a long day, done very well. I like the heat and zero...More
    We have one at work and really like it. We bought one at home. Very comfortable, especially after a long day, done very well. I like the heat and zero gravity function. The wheels on the feet are great. The waist roller is very suitable for my husband. But it's a bit too much for me, so I put a small blanket between myself and my waist to slightly cushion my back, which makes it easy to solve. I strongly recommend it
    Helpful?
    0 0
    Bonnie Yule
    February 8, 2024
    This is a very good chair, but the heater takes some time to truly heat up. It won't become very hot either.
    Helpful?
    0 0
    Maureen Penn
    January 12, 2023
    For this price, this chair is great for a small person. Four out of six airbags are unusable. The tube under the arm that controls the airbag is diffi...More
    For this price, this chair is great for a small person. Four out of six airbags are unusable. The tube under the arm that controls the airbag is difficult to fix and difficult to maintain connection during assembly. Too much trouble, I can't come back. We are just trapped.
    Helpful?
    0 0
    Jean Warner
    April 3, 2022
    I like the anti gravity function. It relieved the pressure on my back. Massage is adjustable, but I haven't mastered all the functions yet. I also lik...More
    I like the anti gravity function. It relieved the pressure on my back. Massage is adjustable, but I haven't mastered all the functions yet. I also like the heating option< If a thin pillow is added, the 'strong' massage can be removed from sensitive areas. I must truly learn to adjust my speed and strength< It can also help me fall asleep and take a nap.
    Helpful?
    0 0
    June Lambert
    May 19, 2023
    The box is quite large and difficult to fit in, but besides that, I haven't used it yet, but I will try to update it when I do
    Helpful?
    0 0
    Sherry
    August 14, 2024
    Good price! Good quality< I hope the neck massage can lift!
    Helpful?
    0 0
    Lorraine Bach
    August 15, 2023
    Update (October 2022): As I mentioned below, the chair broke down after 3 weeks. The seller did respond to my message in a timely manner, but it took ...More
    Update (October 2022): As I mentioned below, the chair broke down after 3 weeks. The seller did respond to my message in a timely manner, but it took a long time to resolve the issue. They want a lot of pictures and problem descriptions. Then he sent me a replacement motor unit, but asked me to install it, which was too complicated and time-consuming for me. I suggested hiring someone to repair it, but they only sent me a new chair in the end, and now it looks very good. The seller did fulfill the warranty, but it took 4 months (6 months after purchase) to get a solution. This is because the seller is located (I assume) in China< Update: My chair broke down after 3 weeks. I contacted the company for repairs. They sent me 4-5 instructions on how to fix it (which required me a lot of time and effort, including making error videos). Finally, they said they would send me a faulty component. Waiting for 7-8 weeks for shipment. Finally arrived, and they sent me a video link showing me how to carry out repairs, which are very complex and require a lot of time and professional knowledge. I told them that they need to send someone or hire someone to repair it. They refused. I won't buy this. This is Chinese garbage! I wish I could give it a "0" star< I have been using this chair for about 3 weeks now and I often use it. Recently, I have started to feel back pain (sometimes very severe). I have been trying to use it to alleviate my pain, but it seems that my problem is bigger than what mechanical equipment can solve. Therefore, my use of the device is limited to this issue. I don't really see it as a means of relaxation, so I can't speak about it. I believe my problem is a problem that no massage chair can help solve - a problem that may require treatment (perhaps surgery). I can say that this chair is very detailed in providing massage services. My only complaint is that this machine comes with very poor instructions on how to use the chair (i.e., instructions on how to use the control panel). You just need to try all the different options and figure out what all the buttons do through tracking and errors.
    Helpful?
    0 0
    Bella Morse
    July 6, 2023
    Compared to other competitors, I like the price of this unit. About a week later, one of the airbags on my left shoulder disappeared. The foot massage...More
    Compared to other competitors, I like the price of this unit. About a week later, one of the airbags on my left shoulder disappeared. The foot massager does nothing except barely stimulate the feet. I'm not sure if I will make another purchase if I am unable to access the one I already have in some way. I will try my luck with another product.
    Helpful?
    0 0
    Shirley Nixon
    January 4, 2024
    When I finally received it, I thought it was a good and cost-effective product. Okay, a few months later, there will be a roller on the chair for rest...More
    When I finally received it, I thought it was a good and cost-effective product. Okay, a few months later, there will be a roller on the chair for resting the upper back. I tried and tried to contact someone from the company and left a message for help, but there was no response. I am very disappointed with their service and do not recommend purchasing this chair from this company! I am not someone who usually writes reviews, but I believe that consumers who wish to purchase from this company should be aware of what can happen if they have issues with this product!
    Helpful?
    0 0
    Evangeline Lattimore
    January 27, 2022
    This chair is not difficult to assemble. The air and massage functions are very good. I like it when you can focus on a specific field. It is used eve...More
    This chair is not difficult to assemble. The air and massage functions are very good. I like it when you can focus on a specific field. It is used every day.
    Helpful?
    0 0
    Selena Bird
    October 21, 2023
    It's big and heavy. I have to remove the door from the hinge to enter my home gym. Assembly in 5 minutes! A small fraction of the price of heaven! Gre...More
    It's big and heavy. I have to remove the door from the hinge to enter my home gym. Assembly in 5 minutes! A small fraction of the price of heaven! Great deal. very pleased.
    Helpful?
    0 0
    Sara Aled(k)
    May 1, 2023
    I hope the neck massage part can be adjusted up and down a bit, but overall I am satisfied.
    Helpful?
    0 0
    Winifred Tony
    February 23, 2024
    I like this chair. There is nothing better than enjoying a wonderful massage after exercising or a long day at work< This chair has two boxes. The lar...More
    I like this chair. There is nothing better than enjoying a wonderful massage after exercising or a long day at work< This chair has two boxes. The large box contains the base of the chair, a small bag with three large screws, and an instruction manual. The smaller box contains side pads and 6 springs< There is nothing in the manual that tells you the installation position of the spring. Save you a lot of time and trouble, and have a chair in a place with poor air circulation; Remove the spring and place it into each colored air tube on the side pad. We discovered this after assembling the chair, and there is no air circulation on one side of the chair. When connecting the side pad, the air tube is compressed and closed. My husband has worked in many repair shops before, and he is sure that's why there are 6 springs in the small box with pillows. When chairs are transported, they may be inside the air duct and fall out during transportation< Next, make sure the pins in the electrical connections are straight, and then insert them into the side of the main part of the chair. Our plugs are bent, and we didn't notice when we forcefully inserted them into the plugs. Therefore, the chair cannot work. We straightened the pins and carefully inserted them into the connection above the air duct on the side of the chair< Now is a good time to ensure that the chairman has power. Insert the touch screen. There is a plug on the seat cushion that connects to the main frame. Make sure to connect them together before inserting and opening the chair< Before inserting the two screws into the side pad, please ensure that everything is functioning properly. We disassembled this chair three times before everything worked properly< Sorry, there are no actual photos of the air ducts and electrical connections, but I really don't want to open the chair again to take photos of the actual components< The last thing that makes assembling this chair easier is to find the two holes on the pillow where the screws are inserted and make sure they are clearly open for easy installation of the screws. We tried to force them in through materials, but they didn't go in. We cut the hole and the screw was easily screwed in< We are very satisfied with this chair. I hope it can continue to be effective for many years< There are three things to pay attention to when assembling chairs: 1 Place the spring into the air tube on the side pad< Before connecting the small power plugs on the side cushions to the chair body, please ensure that their pins are straight< 3. Find the holes for inserting the two screws on the side pad. If they are not exposed, use a small sharp knife to cut them open< Remember, good luck to you. We all rely on you!
    Helpful?
    0 0
    Susan Lloyd
    September 16, 2023
    I researched some chairs and chose this chair because I believe in these comments. So far, I am not satisfied with this chair. Well packaged and easy ...More
    I researched some chairs and chose this chair because I believe in these comments. So far, I am not satisfied with this chair. Well packaged and easy to transport, only two screws are needed for easy assembly. I like the intensity level setting and am worried that the massage may not be rough enough, but I am impressed by the condition of Mybback Muscles after use. I like all the different intensity and area settings.
    Helpful?
    0 0
    Alberta Whit
    April 25, 2023
    From a price perspective, it's difficult to beat this chair. Obviously, it is far from the best in the market, but $1000 is more than enough for a cha...More
    From a price perspective, it's difficult to beat this chair. Obviously, it is far from the best in the market, but $1000 is more than enough for a chair. The few things I have encountered are that compared to other chairs, the Zero G function does not tilt as it should. The neck massage is not aligned with my neck, so it won't massage it. Bluetooth speakers are very lackluster, they should get rid of this feature or upgrade their speakers because no one will use them to produce sound.
    Helpful?
    0 0
    Yvette Childe
    November 18, 2022
    I purchased this chair on Father's Day and waited for a while before adding a comment. Assembling is very easy and no problem< All speeds are great, d...More
    I purchased this chair on Father's Day and waited for a while before adding a comment. Assembling is very easy and no problem< All speeds are great, depending on your body and knees. I haven't figured out Bluetooth yet. The only problem is that it didn't make my neck and shoulders as good as I wanted, but after a day of hard work, the massage was great. This is an excellent one, and we are very happy about it
    Helpful?
    0 0
    Eartha Dierser
    March 11, 2023
    The chair is broken. They told me that they cannot fulfill the warranty because they have stopped manufacturing chairs. They changed it to a new versi...More
    The chair is broken. They told me that they cannot fulfill the warranty because they have stopped manufacturing chairs. They changed it to a new version. They did not fulfill the warranty, but instead offered me a discount of 100-150 to buy a new chair< I purchased insurance, and when I tried to file a claim, they said they were going back to the manufacturing plant.
    Helpful?
    0 0
    Vera Franklin
    May 27, 2024
    We love this chair! Friends want to come and enjoy the wonderful massage provided by this chair. This is a full body massage from the feet to the uppe...More
    We love this chair! Friends want to come and enjoy the wonderful massage provided by this chair. This is a full body massage from the feet to the upper back. The only thing I hope it provides is that the roller can reach my shoulder.
    Helpful?
    0 0
    Dale Brook
    August 1, 2022
    This chair is easy to build, the only misunderstanding is that it was not said to have 2 boxes, they were not shipped at the same time, and we did not...More
    This chair is easy to build, the only misunderstanding is that it was not said to have 2 boxes, they were not shipped at the same time, and we did not receive them at the same time, so we thought we missed the armrest. A few days later, when the weapons came in, we had completed the construction, and it was all worth it. Chairs can exercise every part of your body.
    Helpful?
    0 0
    Claire Camp
    April 16, 2022
    I was informed that someone would assist in assembling the chair, which was incorrect. This chair was supposed to be packed in two boxes, but I only r...More
    I was informed that someone would assist in assembling the chair, which was incorrect. This chair was supposed to be packed in two boxes, but I only received one box.
    Helpful?
    0 0
    Irma Wyld(e)
    June 23, 2024
    The information you have received is really good; The information about the neck and feet is very good. This chair is easy to assemble, but it require...More
    The information you have received is really good; The information about the neck and feet is very good. This chair is easy to assemble, but it requires at least 2 to 3 people to move and assemble. The side panel hose and plug should be approximately 2 inches long for easy connection. Voice commands are simple and almost universal.
    Helpful?
    0 0
    Julia Katte
    August 16, 2023
    This is a very comfortable massage chair that can easily relieve your pain. Absolute value for money. It is very easy to assemble and can be completed...More
    This is a very comfortable massage chair that can easily relieve your pain. Absolute value for money. It is very easy to assemble and can be completed in about five minutes.
    Helpful?
    0 0
    Susanna Rusk
    July 23, 2022
    Falling in love with it. The only thing we hope it has is a better neck roller. Even though we are of different heights, it cannot fully massage our n...More
    Falling in love with it. The only thing we hope it has is a better neck roller. Even though we are of different heights, it cannot fully massage our necks.
    Helpful?
    0 0
    Laura Julia
    May 10, 2024
    This chair is a great way to relax after a long day. Has multiple massage areas and settings. I can't be happier and the price is very reasonable. The...More
    This chair is a great way to relax after a long day. Has multiple massage areas and settings. I can't be happier and the price is very reasonable. The delivery time is very fast. Highly recommend it!
    Helpful?
    0 0
    Barbara Virginia
    September 23, 2022
    Moving and setting up can be a bit troublesome, but it's a very effective chair.
    Helpful?
    0 0
    Penny FitzGerald
    December 28, 2023
    Easy to assemble. The whole family is using it and the effect is very good.
    Helpful?
    0 0
    Carol Orlando
    September 26, 2022
    This massage chair has many things worth liking. It runs well and can truly impact areas where I need a lot of work. Mainly my upper back. However, th...More
    This massage chair has many things worth liking. It runs well and can truly impact areas where I need a lot of work. Mainly my upper back. However, the instructions for assembling them together overlooked an important aspect of connecting the airbag tube. In addition, there is a spring in these pipes that can prevent things from twisting. But it was not mentioned. I found a spring in the box, although some things are loose. Let two people put it together and it will be completed quickly. There is no explanation about the built-in different modes covered by voice commands. However, some people play it and it becomes very obvious. Absolutely recommended
    Helpful?
    0 0
    Elma Jane
    September 20, 2023
    A great massage chair and a great way to practice self-care. I strongly recommend it to anyone.
    Helpful?
    0 0
    Theresa Jerry
    May 13, 2022
    We bought this massage chair hoping to relieve our fatigue and soreness when we come back from the gym every day. It won't disappoint people. This is ...More
    We bought this massage chair hoping to relieve our fatigue and soreness when we come back from the gym every day. It won't disappoint people. This is a great massage chair, I recommend it to everyone! You can adjust it in a short or longer period of time, and it will benefit your entire body. We like it.
    Helpful?
    0 0
    Molly Giles
    March 10, 2022
    I like zero gravity mode for massage chairs with reasonable prices. However, it may not be suitable for people with smaller body sizes. I am 5 feet 8 ...More
    I like zero gravity mode for massage chairs with reasonable prices. However, it may not be suitable for people with smaller body sizes. I am 5 feet 8 inches tall and weigh 125 pounds, but I find this chair too big for me. I use seat cushions on the chair, which makes it better, and even then I don't feel the pressure of most airbags. My partner is taller than me and likes this chair< A tip: Inserting a piece of paper between the control panel and its bracket can prevent it from creaking during the massage process.
    Helpful?
    0 0
    Suzanne Anderson
    August 12, 2024
    This chair is very stylish, with a true leather feel/mystery. Among all products, this product has defeated its competitors in appearance. Massage is ...More
    This chair is very stylish, with a true leather feel/mystery. Among all products, this product has defeated its competitors in appearance. Massage is really helpful for my upper back and lower neck problems. I'm not sure if it's because it's difficult for me to massage, but I have to remove the lid to access its important parts. It's not a big deal for me because I just wear a leather jacket to get the right amount of pressure without getting my skin caught< I like the anti gravity and heat functions because they are particularly good at relieving the burden on my feet after a hard and stressful day's work. The leg/forearm airbags are very effective for me, but as someone who is 5 feet 10 inches 180 pounds thin, these airbags hardly touch my buttocks/upper arms. My wife is even slimmer, only 5 feet 7 inches, so it's no big deal for her to accept hip/upper arm bags. I guess this will be the same fir tree, any massage chair, because it must try to match all different body types and there is no way to make related fears like these adjustable. A flexible part is the leg section, which can be adjusted according to your leg length< Assembling the products together can be a bit tricky, as you have to try aligning the air hoses while others lift the chair up on both sides. It's tight, but it's feasible to try aligning both sides and inserting the hose at the same time. Additionally, my airbag was not initially inflated< When I called customer service, I first called them to open the door and immediately connected them. The sales representative is very good, they immediately know where the problem lies. It eventually became a loose hose inside the main brain of the chair. It may slip during transportation, but for me, unscrewing the top cover and reinserting it is a simple repair method< This is a great discovery, worth the money!
    Helpful?
    0 0
    Audrey Hill
    October 7, 2023
    After two weeks of use, one of the rollers broke. As this is a gift, it was not immediately put into use, so when it broke, the 30 day return window h...More
    After two weeks of use, one of the rollers broke. As this is a gift, it was not immediately put into use, so when it broke, the 30 day return window had already passed for a few days. I requested a refund, but it was refused. They then sent me an unspecified replacement part, which took a month to arrive. I finally figured out how to remove the broken fragments, and I found that all other parts were broken. If you get this chair, please make sure you have some tools and can repair things. I don't think this matter will continue< Update: After fixing the roller issue, the chair is starting to shock us. We felt a slight electric shock on our back and found that one of the wires was also damaged. I contacted the company again to return the chair and was informed that Incoukd did not deduct the $150 shipping fee. I agreed instead of keeping this dangerous chair, but they refused when it was necessary to send a label. I am still trapped in an unusable and dangerous chair. Stay away from this nonsense.
    Helpful?
    0 0
    Michelle Nick
    May 10, 2022
    This product should be more stable/easy to connect with the airbags on the legs, arms, and shoulders. The yellow, blue, and black pipe closers can sho...More
    This product should be more stable/easy to connect with the airbags on the legs, arms, and shoulders. The yellow, blue, and black pipe closers can shorten the length from 1/2 inch to 1 inch for easy installation. After connecting the airline to the connector, one of the wires will loosen at the connection point, and I will have to remove the entire arm to reconnect the hose. It has a pin to pin electrical connection, and you must be very careful not to bend these connectors. In addition to the connectivity issues provided by the chair and excellent massage for the entire body, you can also focus on specific areas such as the feet or neck, back, etc.
    Helpful?
    0 0
    Muriel Masefield
    December 1, 2023
    Take out a little more to get a better chair. It said they had finger pressure, but I didn't feel anything except for a soft kneading. I am not an ord...More
    Take out a little more to get a better chair. It said they had finger pressure, but I didn't feel anything except for a soft kneading. I am not an ordinary deep tissue girl, but I can say that this massage chair feels light even at maximum intensity. I can't even return such a bulky item without paying the return shipping fee. Costco sells a better version at a slightly higher price, which is definitely worth it!
    Helpful?
    0 0
    Simona Hume
    January 2, 2024
    Packaged in two separate boxes. Easy to assemble. And the price is the most favorable, the service is amazing. thank you
    Helpful?
    0 0
    Catherine Stephen
    January 11, 2023
    I like my massage chair. I bought it 2 1/2 years ago and still use it every day.
    Helpful?
    0 0
    Eleanore Wilson
    September 29, 2023
    A very good chair. Easy to assemble, packaged in 2 boxes. Be careful of the tubing on your arm and use the accompanying spring to prevent the tubing f...More
    A very good chair. Easy to assemble, packaged in 2 boxes. Be careful of the tubing on your arm and use the accompanying spring to prevent the tubing from getting caught.
    Helpful?
    0 0
    Penelope Wilhelmina
    April 3, 2023
    I like this chair. Helps to relax and has a great effect on sore muscles. The only thing that prevented me from giving 5 stars was that when I receive...More
    I like this chair. Helps to relax and has a great effect on sore muscles. The only thing that prevented me from giving 5 stars was that when I received the chair and assembled it together, one of the shoulder airbags was not working. I took it apart and found that there was a spring inside the air duct, and one was missing. Besides, this chair is fantastic.
    Helpful?
    0 0
    Joyce Ivan
    December 7, 2023
    I have always loved massage chairs. You can let it run for an hour, and then I have to wake up from it. My phone's Bluetooth is a good choice.
    Helpful?
    0 0
    Meroy Gunther
    December 16, 2022
    The product is missing parts and lacks handrails.
    Helpful?
    0 0
    Kitty IV.
    August 31, 2022
    Although I didn't know I would get 2 separate packages to get all the components, it's easy to assemble. The massage chair hit all the correct positio...More
    Although I didn't know I would get 2 separate packages to get all the components, it's easy to assemble. The massage chair hit all the correct positions and was very comfortable to sit on. Easy to use, highly recommended!
    Helpful?
    0 0
    Celeste Tyler
    March 1, 2023
    We have a product that is not working properly, and the management has come to replace the chair!!!! Very good at taking care of customers
    Helpful?
    0 0
    Bertha Ernest
    December 4, 2023
    My husband and I really like this. We feel frustrated because the armrest of the chair is placed in a separate box and no one makes us aware of it. Th...More
    My husband and I really like this. We feel frustrated because the armrest of the chair is placed in a separate box and no one makes us aware of it. They arrived a day later, but we thought they were just missing!
    Helpful?
    0 0
    Setlla Jeremy
    June 13, 2022
    Easy to assemble. (Set within one hour) Use for 30 to one hour every day to maintain quality for the last 2 months.
    Helpful?
    0 0
    Madeline Meg
    June 25, 2022
    We bought this chair as a reward for our employees, so when they need some rest time during the day, they will retreat to the chair for some urgently ...More
    We bought this chair as a reward for our employees, so when they need some rest time during the day, they will retreat to the chair for some urgently needed R& R They like this option, and it has been used a lot.
    Helpful?
    0 0
    Adelaide Baldwin
    March 10, 2023
    It massages from your neck all the way to your feet.
    Helpful?
    0 0
    Marguerite Larkin
    June 19, 2022
    Very easy to assemble. Very suitable for relieving pain in the feet, arms, back, and shoulders. It is also very suitable for relaxing tight muscles.
    Helpful?
    0 0
    Phoebe Lynd
    September 6, 2022
    We are looking for a massage chair for the house because our inspiration comes from the massage chair we use in the gym and we believe having one at h...More
    We are looking for a massage chair for the house because our inspiration comes from the massage chair we use in the gym and we believe having one at home would be great. Easy to assemble. Suitable for the functionality we need. The zero gravity function is quite good. The heating option is also great. Took some effort to learn different functions and how to use them. One thing that will be a big improvement is the option to install lights on the mat. When you use a chair to relax, it would be helpful if you have a setting like ours. When using chairs, we prefer dim lighting, so it's difficult to try adjusting settings in dim light when you can't see the cushions/buttons. Overall, this is a great purchase for us.
    Helpful?
    0 0
    Josephine Pound
    March 19, 2022
    We bought this because we don't know how much money to spend on massage, it's the best alternative. I use this every day after work, it relaxes all my...More
    We bought this because we don't know how much money to spend on massage, it's the best alternative. I use this every day after work, it relaxes all my muscles, the best purchase, and I have never regretted it!
    Helpful?
    0 0
    Daphne Flynn
    July 25, 2024
    It's similar to what was described. Relatively easy to assemble and operate. I am satisfied with this.
    Helpful?
    0 0
    Alexia Sassoon
    December 19, 2022
    It is very comfortable and easy to assemble. Do as it says. We like it.
    Helpful?
    0 0
    Kay Sidney
    July 27, 2022
    This is the best deal at this price Like a price two or three times higher Do everything they do Great chair thank you
    Helpful?
    0 0
    Dora May
    June 19, 2024
    The Real Relax 2022 massage chair left a deep impression on me. The dual core S-track and full body massage function provide unparalleled relaxation a...More
    The Real Relax 2022 massage chair left a deep impression on me. The dual core S-track and full body massage function provide unparalleled relaxation and comfort. The position of the zero gravity lounge chair is particularly pleasant, and I appreciate how the chair is adjusted to perfectly fit my body. Black is fashionable and modern, and the overall design of the chair is visually pleasing to the eye. I have been using this chair frequently, and I can confidently say that it has helped me reduce stress and tension. I strongly recommend it to anyone in need of high-quality massage chairs.
    Helpful?
    0 0
    Violet Carter
    December 16, 2023
    I like this information and heat. Assembling is very difficult. Overall, it operates well
    Helpful?
    0 0
    Polly Thompson
    May 30, 2022
    I am extremely satisfied with the comfort of this chair! Exactly what we need!
    Helpful?
    0 0
    Ida Guy
    July 24, 2023
    The price of this chair is great - the remote control is easy to use and assemble. I put it together and moved it myself. My only complaint is that th...More
    The price of this chair is great - the remote control is easy to use and assemble. I put it together and moved it myself. My only complaint is that the rollers are digging too deep in some areas, haha, this is definitely a deep tissue massage. But we use this chair every day
    Helpful?
    0 0
    Lydia Gissing
    January 31, 2024
    The price is good, and the chair is easy to assemble. It runs well!
    Helpful?
    0 0
    Sabrina Chesterton
    June 11, 2022
    Great chair! I bought another chair of the appropriate size and finally found it! I have had this chair for about a month now, and I am glad I found i...More
    Great chair! I bought another chair of the appropriate size and finally found it! I have had this chair for about a month now, and I am glad I found it< I am 5 feet 5 inches tall and weigh only 110 pounds, so at least I can say that I have a short stature. The rated weight limit of this massage chair is much higher (about 400 pounds), but larger people simply cannot adapt to it correctly. I have several people with different heights and weights who have tried this chair. Smaller people are more suitable for it. My big friends found that it wasn't wide enough and felt squeezed inside, especially with the shoulder airbags inflated< Now I like the fact that you can turn on or off the chair section of your choice, covering the preset massage settings, but the presets are also very good! My favorite is sleep mode< The rollers are on the track, so they will move up and down along the length of your back and are not fixed like some chairs! The chair massages my neck (trigger point), my back, waist, and even my buttocks, very good! I do have to add some filling in the waist area because I don't have any natural filling of my own, and the roller massages my ribs more actively than I care about. Since I'm not very big, the hip airbags don't quite reach me, but the other airbags feel great< After a bad day, or after my fibromyalgia attack, this chair is a wonderful relief for me< Great purchase! I don't regret it!
    Helpful?
    0 0
    Hazel Mike
    May 9, 2023
    Absolutely garbage. I haven't been working since the first day. Call to ask how to return. I was told that this would be very difficult. I don't have ...More
    Absolutely garbage. I haven't been working since the first day. Call to ask how to return. I was told that this would be very difficult. I don't have time to face difficulties. Therefore, we conducted troubleshooting over the phone. I missed the spring that should have been inside the pipe. I was told they would send them. I have never received them. The structure is poor, and the bolt holes on the right armrest have fallen off, so it is currently impossible to fix the armrest. This thing is GARBAGE!!! Save your money!! Time and energy!!! The only reason I gave it 1 star is because I can't go any lower!!
    Helpful?
    0 0
    Tiffany Fanny
    December 15, 2022
    I have conducted a lot of research and organized it through repeated comments. I purchased this chair based on its functionality and price. It does a ...More
    I have conducted a lot of research and organized it through repeated comments. I purchased this chair based on its functionality and price. It does a great job in compressing the forearm and calf. The buttocks and shoulders are mediocre. The mid back massage is very good. Foot massage is fantastic! Neck massage may not be eye-catching, but the effect is good. I am 5 feet 7 inches tall and weigh 200 pounds, so the average additional weight is about a few pounds. At this price point, I strongly recommend this chair. This chair looks well made. I've been here for a few weeks now, so I can say it's very relaxing.
    Helpful?
    0 0
    Myra Emily
    May 13, 2024
    I really like my chair, it has many functions!
    Helpful?
    0 0
    Xanthe Burke
    July 31, 2022
    The product arrives directly from the supplier through two large boxes. Setting up is simple and fast. Immediately became a favorite of the house, we ...More
    The product arrives directly from the supplier through two large boxes. Setting up is simple and fast. Immediately became a favorite of the house, we used it on the second floor with almost no noise on the floor below. If you are older than the average adult and a bit comfortable, but the price is still worth it. The perfect entry-level massage chair, suitable for your home or office. I strongly recommend this chair.
    Helpful?
    0 0
    Ada Monroe
    April 24, 2023
    I love everything about it, its massage is excellent, and it's modern. Compared to other massage chairs with the same quality and functionality, it is...More
    I love everything about it, its massage is excellent, and it's modern. Compared to other massage chairs with the same quality and functionality, it is cheaper in price. Falling in love with it
    Helpful?
    0 0
    Martina Nell
    May 8, 2024
    So far, I am very satisfied with this massage chair. The whole family uses it every day.
    Helpful?
    0 0
    Una Funk
    September 5, 2022
    This chair may not be a high-end chair, but it's a good deal for around $1000. The chair is very comfortable and operates as advertised. Wonderful bac...More
    This chair may not be a high-end chair, but it's a good deal for around $1000. The chair is very comfortable and operates as advertised. Wonderful back and foot massage. The airbags on the arms and calves are the favorite of families. Neck massage may be a bit intense, but reducing the intensity can provide a good massage. Overall, I would recommend this product to those of us with limited budgets.
    Helpful?
    0 0
    Samantha Chaucer
    February 11, 2022
    Amazing product. It is very useful to relieve stress and relax at home after a whole day of work. It is highly customizable and used to set different ...More
    Amazing product. It is very useful to relieve stress and relax at home after a whole day of work. It is highly customizable and used to set different intensities of massage for different parts.
    Helpful?
    0 0
    Ursula Christie
    February 23, 2022
    Everything is fine, the chair is very comfortable. The only complaint is that the instructions are not the best, and I am a bit confused about what to...More
    Everything is fine, the chair is very comfortable. The only complaint is that the instructions are not the best, and I am a bit confused about what to do, but there is nothing to regret
    Helpful?
    0 0
    Marian Fielding
    February 9, 2023
    This is an excellent massage chair with a threshold below $1. I am skeptical about spending so little money on a massage chair, but it is definitely w...More
    This is an excellent massage chair with a threshold below $1. I am skeptical about spending so little money on a massage chair, but it is definitely worth it. The zero G setting is perfect for helping you use your weight to press on the massage roller. My legs can stretch to accommodate me (6 feet 2 inches) and stand up for my wife (5 feet 5 inches). The digital display screen is easy to use and large enough to easily view what is happening. I haven't used Bluetooth yet, but I will update it when I do. Due to its wheels, it is relatively easy to move. In addition, customer service is also excellent. I will purchase from this company again.
    Helpful?
    0 0
    Trista Edward
    April 4, 2024
    I bought this for my father-in-law, who has been experiencing physical pain. This chair is worth it. He really likes it, it's a big asset in the house
    Helpful?
    0 0
    Delia Sally
    November 28, 2023
    I purchased the air hose on September 22nd and have already pinched it. I have sought help from the company but have not received a response yet. This...More
    I purchased the air hose on September 22nd and have already pinched it. I have sought help from the company but have not received a response yet. This should be within the 1-year warranty period - the left side will not explode. Unfortunately, there was no response or email, and there was no good customer service to help resolve this issue after reading that it is a persistent problem. The chair is great, but unfortunately I paid so much for this issue. If I don't know about customer service, I will go to another chair company that supports their product.
    Helpful?
    0 0
    Queena Harold
    July 3, 2022
    The most relaxing massage ever, it's really easy to assemble and works very well, ensuring pain relief.
    Helpful?
    0 0
    Gloria
    November 23, 2022
    This chair is amazing. It's easy to assemble, my husband took about 15-20 minutes. It is so relaxing, with perfect pressure. I have fallen asleep on t...More
    This chair is amazing. It's easy to assemble, my husband took about 15-20 minutes. It is so relaxing, with perfect pressure. I have fallen asleep on this chair at least 4 times (of course only for a few minutes, haha). My only regret is that I wish I had it sooner!
    Helpful?
    0 0
    Bridget David
    August 23, 2023
    I received my massage chair, but it is not working properly. The company collaborated with me and resolved all my issues with them
    Helpful?
    0 0
    Lindsay Palmer
    December 27, 2022
    This is an amazing chair. I bought this chair for my mother after hip surgery to help with blood circulation because she is not very flexible. My moth...More
    This is an amazing chair. I bought this chair for my mother after hip surgery to help with blood circulation because she is not very flexible. My mother and father sit on chairs every day. It can also exercise your lymphatic system. We like this chair.
    Helpful?
    0 0
    Fanny Cotton
    November 28, 2023
    This chair massages very well, and its zero gravity function is great.
    Helpful?
    0 0
    Sebastiane Buckle
    April 26, 2022
    Easy to assemble. It took about 20 minutes. I like how far you can lie inside. I fell asleep inside a few times. The need to go to a spinal masseur ha...More
    Easy to assemble. It took about 20 minutes. I like how far you can lie inside. I fell asleep inside a few times. The need to go to a spinal masseur has been eliminated.
    Helpful?
    0 0
    Letitia Nathaniei
    November 6, 2022
    Since we received this chair, it has been helpful to both my husband and me< Our lower back has not experienced so much pain.
    Helpful?
    0 0
    Tracy Malory
    June 17, 2023
    It feels really relaxed and easy to put together. I am really satisfied with this product.
    Helpful?
    0 0
    Olivia Horatio
    July 7, 2022
    no Maybe not. But this is the best money I have ever spent. This thing was completed within five minutes. It provides excellent intensity, heating, re...More
    no Maybe not. But this is the best money I have ever spent. This thing was completed within five minutes. It provides excellent intensity, heating, relaxation, and thorough massage. For a tall person like me, this is a bit narrow, but it hits every corner. My favorite is the foot massager. Treat yourself well and purchase with confidence.
    Helpful?
    0 0
    Jane Edgeworth
    July 28, 2024
    A great entry-level chair that looks good too.
    Helpful?
    0 0
    Quintina Eve
    April 4, 2023
    I have been considering a massage chair for five years, but I can never afford to spend thousands of dollars on an invisible sight just in case it doe...More
    I have been considering a massage chair for five years, but I can never afford to spend thousands of dollars on an invisible sight just in case it doesn't fit or feel like it's a high-quality massage. I am 5 feet 9 inches tall, and my 9-year-old son is 5 feet 0 inches tall. He likes deep tissue massage, while I prefer less intense massage. My family likes to visit and enjoy massages. I definitely recommend this chair!
    Helpful?
    0 0
    Octavia Chaplin
    August 19, 2023
    Great chair, affordable price. Very easy to assemble. Customer service is very fast! I strongly recommend it
    Helpful?
    0 0
    Charlotte Jim
    May 3, 2023
    My favorite thing is how easy it is to set up and start using I do hope the screen on the controller is brighter to view the functions.
    Helpful?
    0 0
    Iris Eliot
    July 18, 2023
    I bought this wig for Christmas. Since then, she has been inside every day. thank you
    Helpful?
    0 0
    Afra Anna
    September 13, 2022
    It's incredible how great it is. The tense atmosphere was stunning for 15 minutes. I didn't even know my foot had a pain point until it was massaged. ...More
    It's incredible how great it is. The tense atmosphere was stunning for 15 minutes. I didn't even know my foot had a pain point until it was massaged. I feel great. It's really easy to put them together.
    Helpful?
    0 0
    Truda Francis
    May 9, 2023
    It is almost impossible to return the size and cooperation with . But they are not slow in collecting money.
    Helpful?
    0 0
    Daisy MacDonald
    May 12, 2023
    Value for money! I use it every day!!
    Helpful?
    0 0
    Veromca Harper
    November 2, 2022
    My whole family likes this chair. It is very comfortable and can meet every area you want. Sometimes it hits the area too hard, but you can easily adj...More
    My whole family likes this chair. It is very comfortable and can meet every area you want. Sometimes it hits the area too hard, but you can easily adjust the force used. Air pressure is one of my favorite features. It tightly squeezes your legs, arms, and thighs. I like that one. My husband is very tall, he even fits this chair very well and loves it very much. During family gatherings, people will compete for this argument. This chair can lie in faraway places and is perfect for taking a nap during massage. We will always insist on using this chair. The price is very favorable, making it an excellent choice for massage chairs< The only complaint is that the control is not easy to understand. Choosing the massage you want is easy to start and start, but sometimes I don't want to massage my neck or back. It's difficult to figure out which buttons need to be pressed to completely stop a specific area. If it says' reopen/close ', that would be great, but that's not the case.
    Helpful?
    0 0
    Sibyl Occam
    April 26, 2023
    A few months ago, I bought this massage chair for my mother as a birthday gift. She has been using this massage chair for a while and is quite satisfi...More
    A few months ago, I bought this massage chair for my mother as a birthday gift. She has been using this massage chair for a while and is quite satisfied with it. She uses a massage chair before going to bed every day, which she says can help her fall asleep faster. So, I think this could be a great gift choice for the person you love.
    Helpful?
    0 0
    Deirdre Bryce
    July 29, 2024
    I brought my husband's Christmas gift, although hesitant, it was too small. We are full-size PPL. It is very popular and could have been more widely u...More
    I brought my husband's Christmas gift, although hesitant, it was too small. We are full-size PPL. It is very popular and could have been more widely used, but he has no problem using it. We have been 4 months now, but it's still as good as the first day. This price is very cost-effective.
    Helpful?
    0 0
    Elaine Simpson
    February 23, 2024
    After conducting some research, I purchased this product and everything I read is that it is the best chair you can buy for $1000 or less. I agree, th...More
    After conducting some research, I purchased this product and everything I read is that it is the best chair you can buy for $1000 or less. I agree, this chair is done very well. I suggest making some small adjustments to the next model (such as a massage between the shoulder blades), but you will definitely get your money from this chair! If you are looking for an affordable massage chair and want value for money, I strongly recommend this chair.
    Helpful?
    0 0
    Helen Smith
    July 28, 2024
    I bought this chair for my husband. After a hard day of construction, he really used his chair to relax and send messages to his muscles. I sometimes ...More
    I bought this chair for my husband. After a hard day of construction, he really used his chair to relax and send messages to his muscles. I sometimes even find him sleeping on a chair while he claims to be watching TV.
    Helpful?
    0 0
    Prima Huggins
    June 9, 2024
    I receive regular massages, so I don't expect the massage chair to achieve the same effect. That being said, this is a great massage chair that can re...More
    I receive regular massages, so I don't expect the massage chair to achieve the same effect. That being said, this is a great massage chair that can relax both body and mind at the end of a long day. Assembly is tricky because the parts are heavy and hidden in the sleeves, but once you find what you need, it's easy to set them up. I am also disappointed that the delivery was made in two separate packages, on two different days that I did not know would happen. I am concerned that the supplier may not be able to deliver the entire product and contacted the seller and before being informed of two separate deliveries. This should be noted at the time of purchase to save time and frustration.
    Helpful?
    0 0
    Sabina Collins
    February 25, 2022
    The effect is very good, no problem!
    Helpful?
    0 0
    Deborah Snow
    October 29, 2022
    It is very helpful for back pain.
    Helpful?
    0 0
    Edwina Eden
    March 3, 2024
    It is best to purchase using FSA. Obtain approval immediately. I can use it every day after work, exercising, or walking around. Well, definitely reco...More
    It is best to purchase using FSA. Obtain approval immediately. I can use it every day after work, exercising, or walking around. Well, definitely recommend to friends.
    Helpful?
    0 0
    Rose Marion
    February 14, 2024
    Beautiful chair, comfortable, and space saving. Enjoy it to the fullest.
    Helpful?
    0 0
    Rosalind Leonard
    August 22, 2023
    Great, it did everything. This is the truth
    Helpful?
    0 0
    Tammy Coffey
    January 13, 2023
    My family and I use this chair every day. High quality, we prefer different settings to meet individual needs. I enjoy back and waist massages, while ...More
    My family and I use this chair every day. High quality, we prefer different settings to meet individual needs. I enjoy back and waist massages, while my wife prefers arm and leg massage options. Highly recommended!
    Helpful?
    0 0
    Florence Sailsbury
    April 29, 2024
    I like this chair to relax after a long day of work. Alternatively, when my body feels pain, I sit on a massage chair to relax.
    Helpful?
    0 0
    Salome Yale
    April 28, 2022
    Using this massage chair has provided a lot of relief. Very good.
    Helpful?
    0 0
    Pearl Ulysses
    September 4, 2022
    This is a nice chair, it's been 2 months without any complaints. We are glad that we bought it. Putting them together is very simple. FedEx will not d...More
    This is a nice chair, it's been 2 months without any complaints. We are glad that we bought it. Putting them together is very simple. FedEx will not deliver to our home, but we picked up the goods at the FedEx building and there have been no issues since then
    Helpful?
    0 0
    Jessica Marlowe
    July 28, 2022
    I like this chair< My wife and children have been using it all along. My wife has to use her 'magic chair' all day long. I think I will soon order ano...More
    I like this chair< My wife and children have been using it all along. My wife has to use her 'magic chair' all day long. I think I will soon order another genuine one.
    Helpful?
    0 0
    Sandra Lizzie
    December 13, 2022
    I like this chair! It's really worth the money. After a long day of work, use it every day. I am very satisfied with this product, it looks great.
    Helpful?
    0 0
    Dawn Wilcox
    November 13, 2023
    When I first got this chair, I encountered a problem where one side did not match the main body correctly to secure it together. The service departmen...More
    When I first got this chair, I encountered a problem where one side did not match the main body correctly to secure it together. The service department was great and quickly shipped me replacement parts. I can complete the assembly and give it a try. The effect is very good< Update. I use this chair almost every day and it stays well maintained. for a supply of sth.
    Helpful?
    0 0
    Joan Maxwell
    October 9, 2022
    My spouse and I use it every day after work, and we fell in love with this 100% recommended sofa
    Helpful?
    0 0
    Thera Daniell
    March 8, 2023
    Firstly, I must say that I am absolutely satisfied with this purchase. I have serious back problems, which is perfect! The roller is very sturdy and c...More
    Firstly, I must say that I am absolutely satisfied with this purchase. I have serious back problems, which is perfect! The roller is very sturdy and can get all the correct positions, including the deep part of the lower back. Most chairs will come to a stop. The pedal roller is a great additional benefit. The zero gravity function has indeed played a significant role in increasing the appropriate amount of pressure and relaxing you during this process. If I have to give an area that needs improvement, it's the airbags. They don't seem to add as much pressure as I want, making my upper shoulders feel unaffected, but considering all other positive factors, it's really just a hair blowing flaw at this point. I hope this will be helpful for your decision and enjoy your future chair.
    Helpful?
    0 0
    Dinah Moses
    February 2, 2023
    Relax for my husband after a long day, he loves it! He sits inside every day.
    Helpful?
    0 0
    Cornelia Cooper
    September 7, 2022
    Since purchasing this product last Christmas, my wife and I have been using it almost every day. We absolutely love it, and since then she doesn't hav...More
    Since purchasing this product last Christmas, my wife and I have been using it almost every day. We absolutely love it, and since then she doesn't have to go see a spinal masseur.
    Helpful?
    0 0
    Miranda Beerbohm
    July 18, 2023
    We really like massage chairs. Assembling is relatively easy - the steps are limited. When we put them together, we watched videos from other purchase...More
    We really like massage chairs. Assembling is relatively easy - the steps are limited. When we put them together, we watched videos from other purchasers about assembling chairs, which was very helpful. We don't use it every day, but overall, it may be used an average of 3-4 times a week and still works well after almost a year of use.
    Helpful?
    0 0
    Belle Buck
    October 13, 2022
    My family purchased this massage chair in December 2022 and we really like it! Since putting it together (now July 2023), we have been using it almost...More
    My family purchased this massage chair in December 2022 and we really like it! Since putting it together (now July 2023), we have been using it almost every day, and its work and functionality are perfect! We like to be able to customize our massage using different programs and turn on and off certain functions. In addition, we enjoy the ability to adjust our legs because we all have different heights. Overall, this is a great purchase and we would definitely recommend this massage chair to others!
    Helpful?
    0 0
    Kristin Maria
    July 12, 2023
    This product is very suitable for the lower back and is also great for other areas. It is quite easy to assemble, and the size of the box can fit well...More
    This product is very suitable for the lower back and is also great for other areas. It is quite easy to assemble, and the size of the box can fit well through the standard doorway. I have had a Human Touch massage chair for nearly 30 years, and this chair is a real improvement because it has available full body massage options. I am very satisfied with the purchasing experience and product.
    Helpful?
    0 0
    Abigail Gresham
    April 19, 2024
    The chair is quite easy to assemble. I like the zero gravity function and mostly use the waist massage mode. This chair is very comfortable in price, ...More
    The chair is quite easy to assemble. I like the zero gravity function and mostly use the waist massage mode. This chair is very comfortable in price, and I will buy it again in the future. It has Bluetooth function, so you can sit in the chair and listen to relaxing music.
    Helpful?
    0 0
    Olive Conan
    March 10, 2022
    This is the best massage chair! I have had another one before, which is incomparable to this one! The chair is very comfortable, I like different mass...More
    This is the best massage chair! I have had another one before, which is incomparable to this one! The chair is very comfortable, I like different massages, and I feel great lying inside! Great product! Maintain good work!!
    Helpful?
    0 0
    Emma Sandy
    April 9, 2022
    This massage chair is very disappointing. The roller only rolls up and down. Buying this chair made a big mistake, it's basically a chair priced over ...More
    This massage chair is very disappointing. The roller only rolls up and down. Buying this chair made a big mistake, it's basically a chair priced over $1000. If you need a massage chair, please do not purchase it.
    Helpful?
    0 0
    Wanda Will
    February 16, 2024
    Advantage: When I first got the chair, I wasn't sure if it would be difficult to put it together. I got two boxes and I made them work within 10 minut...More
    Advantage: When I first got the chair, I wasn't sure if it would be difficult to put it together. I got two boxes and I made them work within 10 minutes. It has many modes, or you can create your own mode. The Bluetooth effect is very good, it is very suitable for my 5-foot 8-inch body. I like zero gravity and warmth< Disadvantages: It really cannot massage the neck area well.
    Helpful?
    0 0
    Esther Louis
    May 16, 2024
    Once I assemble this chair and start working, it feels great. Prior to this, when it was delivered, the box was damaged and half opened, leaving the c...More
    Once I assemble this chair and start working, it feels great. Prior to this, when it was delivered, the box was damaged and half opened, leaving the chair exposed. Due to damage to the box, a portion of the leather has been torn from the concrete. The side of the opened box was also muddy and damp, even though it didn't rain on the day I received it. There are no instructions on how to assemble this chair. This is self-evident, I figured it out myself, but it came with some tools and washers, and I don't know where they went because I didn't receive any instructions. I found that this application is easier to control chairs than screens. Besides these things, this chair is very comfortable and great. It is definitely made for smaller people. I am 5 feet 6 feet tall, and I think if you are taller than this, you may not feel so comfortable.
    Helpful?
    0 0
    Maxine Back
    November 16, 2023
    I am not used to commenting on the products I purchase, but after using my Real Relax Chair for almost two years, I can say that its price is not just...More
    I am not used to commenting on the products I purchase, but after using my Real Relax Chair for almost two years, I can say that its price is not just for massage chairs. The structure is very good. Beautiful decoration, very comfortable. When I use it, I turn on my Bluetooth, choose a wonderful meditation music, and then enjoy my massage. It helped me relax a lot, making my back (mainly the lower back) feel very relaxed. I believe this is a great massage chair. I hope anyone who needs a good relaxing massage can use one of these true relaxation chairs.
    Helpful?
    0 0
    Olga MacArthur
    June 27, 2024
    I usually don't write comments unless I dislike something. The comments I write seem to be as logical as a robot saying 'great' - 'excellent' - 'okay'...More
    I usually don't write comments unless I dislike something. The comments I write seem to be as logical as a robot saying 'great' - 'excellent' - 'okay' - and so on. When I write reviews for a product I like, I really like it, but that's me, maybe not you. Therefore, for those who do not like lengthy comments, simply purchasing this chair is worth it< Advantages: It is easy to assemble. My 12-year-old child and I completed it within 15 minutes. Assembling it can also display the fault points to you, which will occur together with the air inflation system. If there is a power outage on one side of your chair, your pump hose will disconnect. Remove the side and insert it correctly, just as you should have done at the beginning. RTFM (you may need to search for this acronym). If you have to check, that's your first question. Reconnect the power supply< Very quiet. You can have a comprehensive massage, and someone can watch TV at normal volume instead of the volume of 'Grandpa Qiao'. Don't worry here< The price is foolish because its function is cheap. People in the mall and airport were beaten like hell, smelling like armpits and disappointment, but people still stuck in $10 to get massages< The function of feet is the reason why I am writing this article. It really saved my life. About 9 months ago, I was diagnosed with implantation fasciitis. For non-medical personnel, this is because your foot is severely injured and walking is difficult. Usually related to tendon tension, tendon swelling, heel bone spurs, etc. It's been terrible all day. Cortisol is injected into the foot every 3 months, and meloxicam is injected daily to take effect. Long PT and many, many visits to a podiatrist. Most people at my age (north of 50) have never fully recovered. We just get used to this discomfort, and it becomes another part of our daily life< After lifting obese people from the bathroom floor and restoring them from under their cars or other inconvenient places, I started using this chair. My back has been terrible for many years, but when my feet also start complaining, I have to do something, or I'm going to be finished< Things are not perfect, but I only have a chair for a few months and I only use it twice a week. When using it for the third or fourth time, I adjusted the foot function to MAX and then pressed my foot firmly onto the roller. This is very uncomfortable, but it feels like the tissue on my feet has been separated, and I actually feel some sit ups. This made me very worried, so I got off the chair. I stood too fast, I didn't even notice that my left foot wasn't injured at all. The rest of the time... There is no pain. There are many theories about why this situation occurs, and as a doctor, I try to consider them all. However, ultimately, I don't care at all. I go from injections and medication to my chair twice a week, and my feet are slowly recovering from a lifetime of abuse. I still follow the instructions of my podiatrist, but I will also use my chair. It would be even better if those rollers break these bone spurs so that my body can reabsorb them. Moreover, I can see the end of the road to recovery, which is the most important thing. By the way, the cost of this chair is approximately equivalent to 2 injections< Disadvantage: I am 5 feet 10 years old, um Okay, I'm quite overweight. It's not pathological obesity or anything, but the guy with 6 packs has nothing on this dad, there's a kegger in front. This won't massage from the scapula to the back at the bottom of the neck. You may need to read some more words No, I won't be a jerk Your shoulder is bald. Perhaps due to responsibility issues, the 4-5 inch area received zero attention< It will exercise your lower and middle back until you feel like crying (if you keep raising it), and it will pinch your neck like your old aunt Peach Blossom when you do something wrong. However, you have completed the scapula to the bottom of the neck< You need to have at least a basic understanding of body mechanics in order to fully utilize this chair. It works like a ruby, but if you know what to massage and how to massage, you will get the same functionality as a chair at 5 times the cost< Go ahead and do it, just thank me later. No, no one paid me to write this article, but I bought this chair and took care of myself, saving a lot of money.
    Helpful?
    0 0
    Amy Peacock
    August 27, 2022
    That's really great. Especially with zero gravity, you can massage more deeply and have intelligent voice and Bluetooth functions. Therefore, you can ...More
    That's really great. Especially with zero gravity, you can massage more deeply and have intelligent voice and Bluetooth functions. Therefore, you can listen to music freely through the chair. This is really relaxing!
    Helpful?
    0 0
    Bess Truman
    March 18, 2022
    Returns are not free, they are specifically designed for small frames and require more cushioning on the back
    Helpful?
    0 0
    Wendy Ferguson
    June 15, 2022
    I like this chair. It will definitely make you feel young. My waist always hurts, this chair really solves the problem. The best investment in a long ...More
    I like this chair. It will definitely make you feel young. My waist always hurts, this chair really solves the problem. The best investment in a long time
    Helpful?
    0 0
    Zona Hamlet
    February 15, 2023
    At first, I didn't leave a deep impression because the air function wasn't working. However, the support staff responded to my complaint email within ...More
    At first, I didn't leave a deep impression because the air function wasn't working. However, the support staff responded to my complaint email within a few minutes and told you how to reconnect the air hose that came off during transportation (FedEx destroyed the box during transportation, so I'm glad the air hose was the only issue). Many options and features of this chair satisfy the entire family, but don't buy it for Bluetooth speakers. As other critics have pointed out, they are worthless. However, this chair still receives 5 stars!
    Helpful?
    0 0
    Eden Pollitt
    March 6, 2022
    Super comfortable chairs and massages all the parts of my body that need to be massaged. I also like the fact that I can adjust the intensity level of...More
    Super comfortable chairs and massages all the parts of my body that need to be massaged. I also like the fact that I can adjust the intensity level of the massage. Great investment!
    Helpful?
    0 0
    Winni Clemens
    January 12, 2024
    We purchased this product for Zen Den, a faculty member, and it has been greatly affected!
    Helpful?
    0 0
    Evelyn Adam
    July 25, 2023
    Due to feedback from the seller, the review has been updated. Unfortunately, this chair is inferior to a similar chair from 5 years ago. However, the ...More
    Due to feedback from the seller, the review has been updated. Unfortunately, this chair is inferior to a similar chair from 5 years ago. However, the seller is helping with the return process, so at least I know they support their product, and if my chair malfunctions, they will trust them<
    Original comment:

    I bought this as a gift for my aunt, who was looking for a massage chair at the time.
    . Taking note of all the positive reviews about this, unfortunately things are not as they seem< The box has arrived (marked as delivered) and there are no chairs left. It seems that the seller forgot to mention that it was shipped in two boxes. A few days later, the second batch of goods arrived, but it was an unnecessary drama< 2) Weak massage power. About 5 years ago, I purchased a similar chair from Kahuna. It's a bit expensive, but it offers a better massage experience. The airbag feels more like a massage than someone gently pressing your arm or shoulder. Roller massage your buttocks and back, and these sensations feel like sliding< The return process is expensive. If hadn't flashed a 'free return' button that took me to a crashed page and I couldn't see it again when I reloaded, I wouldn't have raised this issue. I do know that this is a large package we sent back, which will cost a little money, but over 25% of the chairs need to be returned, which is really frustrating.
    Helpful?
    0 0
    Harriet Beck
    May 17, 2023
    This chair may be uncomfortable for people who are 6 feet tall or taller, or for those with a muscular build (over 200 pounds). But overall, it's wort...More
    This chair may be uncomfortable for people who are 6 feet tall or taller, or for those with a muscular build (over 200 pounds). But overall, it's worth it as the chair provides most of the functions
    Helpful?
    0 0
    Anastasia Bell
    June 24, 2022
    This is a great product I purchased from , which has all the bells that make you feel great.
    Helpful?
    0 0
    Gemma Susanna
    February 23, 2023
    Their way makes you feel great, after a long workday, I tell men and women some good things!!
    Helpful?
    0 0
    Dominic Katrine
    April 1, 2023
    I really like my chair. I am looking forward to using my chair. It's really relaxing and comfortable
    Helpful?
    0 0
    Elva DeQuincey
    April 8, 2023
    When attempting to tighten the connecting bolts, the assembly of the side panel is a bit difficult. One of the rear rollers did not engage, giving me ...More
    When attempting to tighten the connecting bolts, the assembly of the side panel is a bit difficult. One of the rear rollers did not engage, giving me a Fix It error. The heat doesn't seem to be working either. I will contact the company to try to resolve these two issues
    Helpful?
    0 0
    Sheila Daniel
    July 5, 2022
    We have several parts broken. The company quickly dispatched substitutes to maintain its three-star rating. Overall, it is very affordable in terms of...More
    We have several parts broken. The company quickly dispatched substitutes to maintain its three-star rating. Overall, it is very affordable in terms of design and materials. You get what you pay for.
    Helpful?
    0 0
    Rachel Eveline
    March 31, 2023
    I am 6 feet 5 feet tall, and I can see that my legs are a bit short by 2-3 inches. There is a gap below the back of my knee because the foot pedal doe...More
    I am 6 feet 5 feet tall, and I can see that my legs are a bit short by 2-3 inches. There is a gap below the back of my knee because the foot pedal does not descend downwards. However, I have become accustomed to things being short-lived for me. I have to use a 1-foot thick pillow under my head at zero position because I feel like my head is upside down. The best feature is the heat on the back, possibly the heat on the feet. I like the A3 setting. You can focus it on one part of the body, such as the legs or torso, but have never seen its purpose. I want it to spread throughout my body now< I hope it can run for more than 30 minutes. It often makes me sleep well within 15 minutes, but then it stops. I hope it can perform acupressure massage, as it will violently impact the back. All this does is knead. It's too sturdy for me, so I covered it with a blanket at the back. You can adjust the intensity, but I prefer stronger information. Just kneading is like extending the knuckles backwards instead of an open palm. The blanket feels like an open palm spinning in circles, rather than knuckles< I use it about 2-3 times a week for almost two consecutive years, and it still maintains good condition. There was a sudden feeling of 'yielding' in the hip area, which sounded like it was popping out due to the high pressure on my body. Before I did:), it was released, but two years later, it still behaves as it should. I hope to spend another two years. Then I will receive an upgrade, which includes finger massage and thermal therapy packages. If I had money, I would choose this as other reviews suggest - you can get a lot of quality at a lower price. This is the only thing I can find, doing everything I want, and also the biggest frame of my body that I have seen. If you want a cheap and good chair instead of a high-end one, I would recommend it to you.
    Helpful?
    0 0
    Zara Wodehous
    July 6, 2022
    I received this, and when my husband fell in love with the chair, I felt very excited
    Helpful?
    0 0
    Gwendolyn Hal
    January 19, 2023
    The wiring is incorrect. It's not working, and now is telling me I need to return it myself
    Helpful?
    0 0
    Genevieve Veblen
    March 6, 2023
    Update: One of the plastic neck massagers broke down after 2 months. I contacted the support personnel via email. I have sent photos. After multiple e...More
    Update: One of the plastic neck massagers broke down after 2 months. I contacted the support personnel via email. I have sent photos. After multiple emails, they promised to send replacement parts. They have never sent them. I contacted them again; They have never sent them. They give you the illusion of support because they replied to the email, but they actually didn't do anything. Don't buy it< Value for money. The chair functions well. Assembling is more difficult than you imagine. Aligning two bolt holes may be frustrating. I suggest adding two long zip ties on the connectors from each side to the chair body. The connector is too loose to rely on friction.
    Helpful?
    0 0
    Patricia Cowper
    May 27, 2023
    I bought this and used it for a year. I hardly use it because I'm pregnant and it's not very comfortable when I'm not pregnant. Then one day, it sudde...More
    I bought this and used it for a year. I hardly use it because I'm pregnant and it's not very comfortable when I'm not pregnant. Then one day, it suddenly stopped opening completely. Contacted customer service for troubleshooting, no response. It has terrible flaws, is cheap to manufacture, and is not worth the headache at a low price. Trapped on a giant unusable chair worth $800.
    Helpful?
    0 0
    Beryl Lynch
    February 17, 2024
    When I bought this chair, I loved everything about it, it runs well. Until it broke within 6 months of purchase, I continued to contact customer servi...More
    When I bought this chair, I loved everything about it, it runs well. Until it broke within 6 months of purchase, I continued to contact customer service and even sent photos of the damaged parts on June 23, 2010. They said they would send new parts. I waited for a while before receiving the new parts, and then contacted them to understand why the new parts did not arrive. They contacted me and said they recognized the problem and would send me a new part. I finally received the new parts on November 30th, 2023, and the chair is working very well. They stated that they will provide more training for new employees to prevent this situation from happening again.
    Helpful?
    0 0
    Doreen Jack
    March 19, 2022
    I encountered some difficulties in installation, but their customer support was very efficient, and this massage chair is also very impressive. I like...More
    I encountered some difficulties in installation, but their customer support was very efficient, and this massage chair is also very impressive. I like it!
    Helpful?
    0 0
    Stephanie Bentham
    August 22, 2023
    The overall product is very good, easy to set up, and everything is clean and comfortable. The problem is that when we open it, the rear wheel does no...More
    The overall product is very good, easy to set up, and everything is clean and comfortable. The problem is that when we open it, the rear wheel does not move or work. Even after multiple troubleshooting attempts, there is no effect. Even if a full power reset is performed and the application is used, it has no effect< When attempting to return it, it was approved, but the shipping instructions were very confusing, and even though the product was considered defective, it seemed difficult to return.
    Helpful?
    0 0
    Roxanne Tuttle
    November 22, 2023
    I just opened the only box and missed both sides. I think both sides are on their way, but all signs indicate that only one box contains everything< U...More
    I just opened the only box and missed both sides. I think both sides are on their way, but all signs indicate that only one box contains everything< Update, the second box has arrived. Put the devices together with minimal instructions. Have you noticed that one of the cable connectors has been half built (please refer to the attachment). The chair can work, but due to poor cable design, it is uncertain how long it will last.
    Helpful?
    0 0
    Teresa Archibald
    April 1, 2022
    The goods are packed in two boxes, but the initial shipping information did not indicate this, so if you only receive on the box, please do not worry ...More
    The goods are packed in two boxes, but the initial shipping information did not indicate this, so if you only receive on the box, please do not worry as the other one is in transit. I really enjoyed the massage it gave me initially. Just like it's working hard to learn my body. I want a massage chair because I tried massage chairs owned by family members (different brands are more expensive). I researched this massage chair, which offers similar settings to its competitors, but at a much better price. It is easy to assemble and operate. You can even use the application for operation. The only drawback I see is that the sound from the Bluetooth speaker comes from under the chair, but that's not a problem. I can put on headphones. I like it can be easily moved with two wheels at the back. Overall, I am very satisfied and have been using it every day since I bought it.
    Helpful?
    0 0
    Faithe Lowell
    March 2, 2022
    Misleading advertisement as S-Track massage chair, because it is not S-track! I found it strange that when I sat in this chair, it really pushed my lo...More
    Misleading advertisement as S-Track massage chair, because it is not S-track! I found it strange that when I sat in this chair, it really pushed my lower back hard and relieved the pressure in the middle, and never reached the top of my back. The massager stopped about 1 inch above the bottom of my scapula, and I am 5 feet 10 inches and 155 pounds tall. I started looking around and found that I only needed to unzip the lid to see the inside of the chair. No actual disassembly is required. This makes me curious if any mechanical adjustments can be made to improve the functionality of the chair. I feel very disappointed when I see a simple linear motion bracket, which explains why the pressure on your back is not constant. And the two lower back boxers are too aggressive in terms of position and movement distance. I don't have much buffering 'fat', it almost makes you bruise around the coccyx area, and the carriage won't rise high enough to do anything on the upper back or shoulders. The shoulder and hip airbags don't have enough range or movement to do anything to me, while the leg and arm airbags are great! There is no RealRelax app in the Android store, so you cannot control it using Bluetooth. There are several Bluetooth speakers behind the chair near the floor, which are of poor quality and work as a completely independent Bluetooth connection rather than a controller. Don't misunderstand me, the chair still feels good, but it could be better, and the advertisement is very misleading.
    Helpful?
    0 0
    Camille Arthur
    November 10, 2023
    I am 5-9 years old. Very average shoulders. I don't know what some complaints about airbags are. They are very sturdy and can secure you inside, so th...More
    I am 5-9 years old. Very average shoulders. I don't know what some complaints about airbags are. They are very sturdy and can secure you inside, so the complex rollers can truly benefit you greatly. Assembling it is very easy. I spent about 5 minutes. Bluetooth is working properly. The application is running normally. The display screen is working properly. It doesn't look cheap at all. It feels very sturdy. I also use it as a lounge chair in the living room. The benefit of a footstool is that your knees are still bent, so over time, if you keep lying down, your quadriceps will not lose flexibility. If you want to get the same position as a lounge chair, you can place your legs on top of the footrest. The whole thing was also very quiet. I thought the sides were made of plastic, but they are made of leather and look better. One+++
    Helpful?
    0 0
    Cathy Steele
    March 22, 2023
    A good product suitable for small people. If your height exceeds 5 feet 8 inches, please do not purchase. I am 6 feet and 200 pounds tall. The chair s...More
    A good product suitable for small people. If your height exceeds 5 feet 8 inches, please do not purchase. I am 6 feet and 200 pounds tall. The chair should be small.
    Helpful?
    0 0
    Megan Morris
    February 11, 2022
    This chair is amazing in terms of price and all its features. I will buy over and over again. Very suitable for relaxing after work and hitting all th...More
    This chair is amazing in terms of price and all its features. I will buy over and over again. Very suitable for relaxing after work and hitting all the right places.
    Helpful?
    0 0
    Jennifer Antoinette
    January 5, 2023
    It's more than advertised, my wife likes it, and it's very easy to assemble
    Helpful?
    0 0
    Vicky Kitto
    May 5, 2024
    This will get stuck in a tilted position and will not rise again.
    Helpful?
    0 0
    Xaviera Martin
    April 2, 2023
    This chair is easy to assemble and the manufacturing quality seems sturdy enough. I don't have to worry about it failing when you tilt it backwards in...More
    This chair is easy to assemble and the manufacturing quality seems sturdy enough. I don't have to worry about it failing when you tilt it backwards inside. The Bluetooth speaker is great, although I don't use it often because I don't want my family to be disturbed. This chair seems to be suitable for multiple heights because my mom likes to use it, which is about 5 feet 2 feet, while I am 5 feet 11 feet and can comfortably use it myself< The neck part of the massage is a bit lacking in my experience, and I feel that no matter how I sit down, it doesn't hit the correct position. My favorite aspect is compression.
    Helpful?
    0 0
    Christine Huxley
    April 15, 2023
    About two months later, I want to know how I get along without this chair. It is quiet and tireless, providing many choices for people with different ...More
    About two months later, I want to know how I get along without this chair. It is quiet and tireless, providing many choices for people with different preferences. It has six automatic programs and many adjustments, and you can customize your experience by pressing a few buttons. For example, zero gravity will cause you to sway almost prone, resulting in a stronger interaction with the rear roller. I definitely recommend this chair.
    Helpful?
    0 0
    Coral Elsie
    September 17, 2022
    The price of this chair is a terrible product. I received it from my husband on Christmas, and the airbag only works on the feet. Both sides always fa...More
    The price of this chair is a terrible product. I received it from my husband on Christmas, and the airbag only works on the feet. Both sides always fall off the chair. Most importantly, no one will call you back and leave a few messages from customer service. In addition, in order to return the damaged item, I have to pay several hundred dollars for shipping.
    Helpful?
    0 0
    Jessie Warren
    February 4, 2023
    Firstly, assembling it is a bit challenging. After setting it up, I noticed that there was no backlight on the display panel controlling the chair, so...More
    Firstly, assembling it is a bit challenging. After setting it up, I noticed that there was no backlight on the display panel controlling the chair, so it must be used in a well lit area. About a few weeks ago, when the chair was in "zero gravity" mode, I noticed a clicking sound coming from the neck massager area. I checked the manual troubleshooting section and it indicated that the sudden abnormal sound while working may be from an overworked chair. However, I only sat on the chair for about 10 minutes. The next time I used the chair, it didn't make any abnormal sound. The next time I used it, there was no sound, and then I heard a click and a bang, which I could tell came from the neck massager area. Something must have been broken. I have been sitting on my chair for 4 months now. I spent $899 to replace my old massage chair, which can still be used after more than 5 years of daily use (the cloth on the chair has worn out). I have contacted , and said they We will contact RealRelax (seller)... and see if they have done the job well.
    Helpful?
    0 0
    Janice Reynolds
    August 31, 2023
    I would like to introduce some small issues first, but overall, I have been using this chair for 2 months and have been using it frequently, and most ...More
    I would like to introduce some small issues first, but overall, I have been using this chair for 2 months and have been using it frequently, and most of the time I am happy< Attention: This chair comes in two packages. There is nothing on that says that. The transportation tracker didn't say that. So I received my 'package' and asked a friend to come over and help bring it in, and then started organizing it. We quickly realized that we needed a second package. Everything on and shipping (I think it's the FedEx website) says it has been delivered. I submitted a report. Even before the company responded (two days later, the second package mysteriously arrived). Therefore, it would be great to have better communication here. I was a bit stressed because I had been waiting for it, so much so that the next day I really flew out of the state< The second issue: The manual that puts them together is missing all pages except for the outer shell (external pages). hot wire.. It's not that difficult to figure out, but there are 2 extra bolts without clear indication of their positions (I believe they are extra)

    Caution: Make sure you have a second person (one person holding the side, the second person connecting the air hose to the arm)

    Caution: The lower back may be very tense. I like it, but others may need extra padding, especially in zero mode.

    Note: Bluetooth functionality can be a bit frustrating once connected to your phone.
    . You must turn off the basic power of the chair or manually disconnect Bluetooth. Pressing the power button on the chair control panel will not turn off Bluetooth< Product recommendation: The button with backlight on the controller can be placed on things I like< Although I felt sore the first time I used it, I felt great afterwards. This product is very suitable for people who are 6 inches and 1 foot tall. That's why you bought this (reviews say it's good for this height)

    It has several different automated programs that allow you to focus on things. I don't like the lack of overall intensity control, but I have no problem with the 'relaxation' program< Great foot news< Their airbag compression is used for arms and moving shoulders, etc. It was a bit strange at first, but I quickly got used to it and enjoyed it< I haven't encountered any functional issues. It's just that I often like things more than others< I have exercised a lot and am getting older and older. This chair is great before going to bed.
    Helpful?
    0 0
    Doris Byron
    May 27, 2022
    I have had this chair for about 2 weeks now, that's my opinion< Price: ScamFor $800, I think the quality will be at least good.. My chair has arrived,...More
    I have had this chair for about 2 weeks now, that's my opinion<
    Price: Scam

    For $800, I think the quality will be at least good.
    . My chair has arrived, and both footrest corners have been torn. I told that I don't want to go through the hassle of returns because it's a bigger project. 's support remains outstanding as always< The heating function on my chair will not generate heat at least!! I have checked all the wires three times and they are installed correctly, but the heating function is definitely garbage and should not be included as a function< The chair is massaging as a whole, not as big as it looks in the picture< Will I purchase this brand again? Maybe not! Would I say it's good to have it? Yes, but they really should reevaluate the price because quality does not prove that this price point is reasonable!
    Helpful?
    0 0
    Viola Bart
    January 31, 2022
    It is indeed a good chair for back and neck massage. I hope it has massage options for the buttocks and legs.
    Helpful?
    0 0
    Norma Constance
    December 11, 2022
    My chair worked for 2 months and then stopped working. Attempting to collaborate with customer service to repair it within the warranty period, they a...More
    My chair worked for 2 months and then stopped working. Attempting to collaborate with customer service to repair it within the warranty period, they attempted to have me resolve the issue and then wanted to send me a part to replace the device. This is ridiculous. The best part is that they stop replying to my messages, and I am powerless to do anything but watch them steal my money when my warranty expires. If your chair works, that's great, but if it stops, don't expect them to fulfill their warranty. They will only ignore your phone and email.
    Helpful?
    0 0
    Dale Benjamin
    March 8, 2022
    This chair is absolutely amazing. It is easy to assemble and very sturdy. It feels like it's top-notch, it can massage everything on your body, making...More
    This chair is absolutely amazing. It is easy to assemble and very sturdy. It feels like it's top-notch, it can massage everything on your body, making you feel so comfortable that you end up falling asleep inside. I absolutely love it. I bought it for my husband, but I think I have benefited a lot from it just like him. Very satisfied.
    Helpful?
    0 0
    Erin Van
    April 11, 2022
    Don't hesitate anymore, because this is exactly the massage chair you are looking for. This item is very impressive. I have already bought one for mys...More
    Don't hesitate anymore, because this is exactly the massage chair you are looking for. This item is very impressive. I have already bought one for myself, one for my brother, and will buy another for my friend. I use this chair to disconnect from the world once a day; Turn off the lights and turn on the meditation music. The perfect price, I added an additional 2-year warranty from . The black color with a faint golden and blue LED side light is excellent. More importantly, their customer service team is excellent, with fast response times, and will solve any problems you may encounter. Respect all readers of this article, I hope these words have had a truly positive impact on you.
    Helpful?
    0 0
    Kristin Morton
    April 24, 2023
    So far, I have been eating for 3 days and I really like it. Arrived quite quickly and was very easy to assemble. The control panel is easy to read/und...More
    So far, I have been eating for 3 days and I really like it. Arrived quite quickly and was very easy to assemble. The control panel is easy to read/understand. Many options allow for three completely different body types to feel the maximum effect where needed/desired. Finally, the headrest was removed for a deeper neck massage, and the adjustable up/down pedals were helpful for taller individuals. Overall, this has been done very well in all fields. The pressure of the airbag is good, but the chair I am sitting in exerts greater pressure on my calves and arms; This provides milder pressure than actual squeezing. Since its arrival, three people at home have been using it every day, and we all love it. We read a lot of reviews before purchasing this product. Within the price range we are concerned about, it seems to be the most favored, and I agree with the high praise for this product. Very satisfied with the purchase and price, and thank you for the review that helped determine this massage chair. Highly recommended< If there are any changes after this comment, this post will update the detailed information.
    Helpful?
    0 0
    Wallis Stephens
    February 23, 2024
    The chair arrived early and the assembly went smoothly (two screws fixing the sides must be installed). This chair is as good as any chair we have eve...More
    The chair arrived early and the assembly went smoothly (two screws fixing the sides must be installed). This chair is as good as any chair we have ever used, and we will enjoy using it for a long time.
    Helpful?
    0 0
    Winifred Francis
    February 13, 2023
    This is a great product. I gave it 4 stars just because there was a gap on your shoulder that the paper couldn't reach. Besides, this chair is great, ...More
    This is a great product. I gave it 4 stars just because there was a gap on your shoulder that the paper couldn't reach. Besides, this chair is great, my husband sits on it every day.
    Helpful?
    0 0
    Phoenix Joel
    June 24, 2023
    Worth every penny. Very easy to assemble, it only took me 10 minutes.
    Helpful?
    0 0
    Victoria William
    December 21, 2022
    It is impossible to install armrests on massage chairs. It's difficult to get help from support. This is a heavy chair, so it is difficult to return t...More
    It is impossible to install armrests on massage chairs. It's difficult to get help from support. This is a heavy chair, so it is difficult to return the product. Please keep the box when you receive the chair, as you need the original box to return it. This feature looks good, but it won't alleviate your pain
    Helpful?
    0 0
    Zara Lamb
    January 25, 2023
    This massage chair has indeed enhanced my relaxation time. The lower part provides top-notch foot and calf massage, truly restoring vitality after a l...More
    This massage chair has indeed enhanced my relaxation time. The lower part provides top-notch foot and calf massage, truly restoring vitality after a long day. However, I found that the upper part is a bit short, causing some discomfort for tall people as the head often tilts backwards, leading to neck fatigue rather than relaxation. In addition, although calf airbags provide good massage, they can benefit from greater pressure and precision. Despite these minor drawbacks, this chair is still a valuable asset for frequent relaxation.
    Helpful?
    0 0
    Gabrielle Surrey
    July 1, 2024
    Everything about it works as expected, except for the Android application which doesn't work After an hour and a half, I tried to get it running, but ...More
    Everything about it works as expected, except for the Android application which doesn't work After an hour and a half, I tried to get it running, but I gave up and called customer service. I don't do that. I have been working in the IT industry for 30 years. She said that the Android application is broken and there is no expected arrival time. Hmm, grrr!! However, I do like this chair. Not feeling cheap or fragile as expected. It can be easily assembled in about 30 minutes after delivery. The packaging is intact and undamaged. Quite heavy and clumsy, but suitable for passing through doors. I like to get the content and website+instructions included in the advertisement, and connect your Android through Bluetooth They fixed it and it will change my rating.
    Helpful?
    0 0
    Eartha Mond
    August 20, 2023
    If there is no back cushion, roller pain is unbearable. I am a male who is 5 feet 6 feet tall, and a 207 pound machine is not at least "suitable" for ...More
    If there is no back cushion, roller pain is unbearable. I am a male who is 5 feet 6 feet tall, and a 207 pound machine is not at least "suitable" for my size. Perhaps if I were 5 feet 10 feet or 5 feet 11 feet, it would. Overall feeling disappointed; Not enough, I don't want to return it. I think I have a fantasy about what it will look like, so maybe my expectations are too high, but none are just right. For each part, I have to readjust my position to benefit from it. I don't understand high ratings and high ratings unless these people are of perfect size and know exactly what will happen, or there are other reasons. I think you need to spend a few thousand dollars more to buy a good machine. I usually don't write reviews, but in this case, I feel compelled to do so because I believe most consumers, like me, naively view things they won't buy at a good price. As for the price, if you purchase a warranty, it is $100, including tax, and your total price exceeds $1000. Everyone is talking about how cheap this price is. I can't see anything cheap about it unless you have money. If you have money, you would buy a better machine. For me, $1000 is a large sum of money. Therefore, for so many, I hope to be very satisfied, but I haven't. I am too lazy to return the item and do not want to go through the hassle of returning it. If I could use it as a lounge chair, I would be very satisfied. But you can't do that either, because the rollers will poke your back, and if you lie against them for too long, they will hurt your back. Your feet and legs will be trapped in something that looks like a broken leg clamp, and you won't be able to move your legs, especially your calves, because when the machine is turned on, they are in the squeezing device. This is another reason why it cannot be used as a leisure chair. I think it would be wise to return it, but perhaps if I keep it, I will get used to it. I still have a few fitness equipment, and the only exercise I get is putting them together; Now I only consider them as expensive hangers. Another issue is that this device takes up a lot of space, so now I don't have any space to move around in my apartment, which looks like an episode of hoarders.
    Helpful?
    0 0
    Susan Dunbar
    July 12, 2023
    uncomfortable. Don't relax. When the support rod controlling the inclination breaks, the zero gravity capability immediately stops running. The fabric...More
    uncomfortable. Don't relax. When the support rod controlling the inclination breaks, the zero gravity capability immediately stops running. The fabric covering the foot massager has fallen apart.
    Helpful?
    0 0
    Mona Jerome
    February 6, 2022
    The airbag does not work and must be returned
    Helpful?
    0 0
    Queena Clapham
    January 23, 2022
    I do not recommend anyone to purchase this project. I usually give a good review, but based on the manufacturer's customer service, if possible, I wil...More
    I do not recommend anyone to purchase this project. I usually give a good review, but based on the manufacturer's customer service, if possible, I will give it a sporadic rating. It has been received, I set it up on the same day, but it doesn't work! I called the manufacturer (waited for 36 minutes on the phone) and sent a YouTube link on how to remove the cover to the motherboard. I was asked to check and see if there were any loose wires, but instead of waiting online with me, I was asked to take a photo of the motherboard and send it to them via email. Someone will contact me within 5 minutes. After waiting for a day without a response, I called back, but gave up after waiting on the phone for over 20 minutes. Call and request pick-up/return, and raise objections to the charges on my credit card< This is unfortunate because I am looking forward to using this chair.
    Helpful?
    0 0
    Lisa Luke
    March 18, 2024
    This massage chair is perfect for purchase! I bought it for my husband on Father's Day! Perfect size, easy to assemble, works like more expensive bran...More
    This massage chair is perfect for purchase! I bought it for my husband on Father's Day! Perfect size, easy to assemble, works like more expensive brands. I would recommend this massage chair!
    Helpful?
    0 0
    Katherine Samson
    October 20, 2023
    For short women, the leg parts are too short. It can't stretch well, so I have to stretch my legs very forcefully. After the massage, I felt even more...More
    For short women, the leg parts are too short. It can't stretch well, so I have to stretch my legs very forcefully. After the massage, I felt even more pain because the rope in my leg was too strong.
    Helpful?
    0 0
    Natividad Nora
    January 10, 2023
    I often use this chair to massage my body. I found that manually adjusting the settings is the best.
    Helpful?
    0 0
    Veronica Hal
    March 18, 2022
    I am disappointed with the sound of the chair when it comes to its cost. Touchscreens and controls are not very user-friendly. At this point, I am ser...More
    I am disappointed with the sound of the chair when it comes to its cost. Touchscreens and controls are not very user-friendly. At this point, I am seriously considering returning the chair.
    Helpful?
    0 0
    Phyllis Milton
    June 16, 2022
    My family surprised me with a massage chair on my 45th birthday. They initially bought me Bilitok, but its arm was broken. We returned the product thr...More
    My family surprised me with a massage chair on my 45th birthday. They initially bought me Bilitok, but its arm was broken. We returned the product through (no trouble) and purchased this dark brown Real Relax. This chair exceeded all my expectations, even more! I like the fact that you can adjust the airbag/massage and foot strength< I fell asleep several times while relaxing on this chair! I strongly recommend it to anyone. We hope to buy one for my husband as soon as possible.
    Helpful?
    0 0
    Linda Harriman
    May 13, 2022
    One of the arms is no longer inflated. I called their customer support and they sent me a kit for repair, which I need to disassemble. Cannot accept.
    Helpful?
    0 0
    Miriam Belle
    December 2, 2022
    This is the most expensive purchase I have ever made, but I really think it's worth it. By default, there are 15 minutes (which can be increased or d...More
    This is the most expensive purchase I have ever made, but I really think it's worth it. By default, there are 15 minutes (which can be increased or decreased) just for stable relaxation. The setup process is also very simple, and moving large boxes is the most difficult part. I set it up myself from opening the box to using it, and it only took about 15 minutes. Another person made it so easy. Highly recommended.
    Helpful?
    0 0
    Penny Tyler
    November 6, 2023
    EASY is assembled by 2 people, not overweight, with 2 rear wheels that can move and enjoy massage. I bought it for my elderly mother, she likes it, bu...More
    EASY is assembled by 2 people, not overweight, with 2 rear wheels that can move and enjoy massage. I bought it for my elderly mother, she likes it, but so do others! This is the current purchase, so we don't have much time.
    Helpful?
    0 0
    Sylvia Maurice
    July 28, 2024
    There is no problem with the chair itself, but I am about 6 feet tall and the massage roller does not reach all the way to my neck< Be careful when re...More
    There is no problem with the chair itself, but I am about 6 feet tall and the massage roller does not reach all the way to my neck< Be careful when removing from the packaging. If you pull off the backrest of the chair, it may detach the top of the chair from the bottom and cannot be reinstalled< Finally, it is not a chair for relaxing and watching TV. It's just not that comfortable. So I plan to use it as a second lounge chair, solely for massage purposes
    Helpful?
    0 0
    Jessie Raymond
    March 7, 2022
    After receiving this chair, I was delighted to enjoy its advertised features, especially its arm massage function. However, what disappoints me is tha...More
    After receiving this chair, I was delighted to enjoy its advertised features, especially its arm massage function. However, what disappoints me is that the armrest of the chair doesn't work at all. I immediately contacted your customer service department for assistance< Initially, I was instructed to send an email to your IT department, and I immediately followed suit. I have been assured that I will receive a response within 20 minutes. It's been two days now, and despite my repeated attempts to follow up, I haven't received any response from anyone at Real Relax yet< This level of customer service is unacceptable, especially considering that I have invested heavily in your product. I try to maintain patience, but a lack of communication and solutions is testing my patience.
    Helpful?
    0 0
Add a review

Your email address will not be published. Required fields are marked *